SoCal Sewer & Water

Chloe M.

Last night I had a bathroom sink stoppage at my house, I called SoCal Sewer at 8:30pm when I got home from work. Will answered immediately and was very professional, knowledgeable, reassuring and able to send some of his employees out within an hour. They were quick, efficient, and very reasonably priced. This is why I consistently use them and I appreciate them coming out so quickly to help.

Joe K.

Will and Alex are super friendly when they are trying to get your business, but they are not transparent about how they price their jobs and you should expect there to be cost overruns on your initial quote. You should also make sure they are doing the job as quoted, because they and their crew will cut corners if you aren't watching.

For a plumbing re-pipe job, we requested that they do copper plumbing and it was included on the estimate. Mid-job, we saw that they were bringing Pex tubes and ask them why they were changing their materials while not reducing the cost of the job. We had to correct them to update the estimate and quote.

A year later, we asked them to help with a free standing tub drain issue that we had and we were quoted $800, then $1405 for the job. Mid-day through the job, they updated their estimate to over $2,000 because their crew member had to go find a part and they were charging us by the hour despite the estimate saying it would take 1 working day to complete.

It's really easy to pressure someone to pay more for a job once you have the guts of their bathroom open and this experience was not good.

When we complained about their cost overruns and lack of transparency, their email response and demeanor on the phone was riddled with rude and aggressive language.

For these reasons, I cannot recommend this company to anyone.

Haley S.

I called SoCal Sewer & Water because nasty water was coming up from my sink and staying there stagnant. It smelled terrible and made the whole place smell - I wanted it to be fixed quickly. This company came right away. Anthony was the technician and he fixed the sink in no time. The price was great and the service was even better. Will definitely be using this company moving forward!

Chelé C.

SoCal Sewer & Water are now the standard for when I need service. Will, the owner, is always professional and always gets a Team dispatched with lightning speed. Every plumber dispatcher is courteous, professional, and gets the job done right. I am very happy each time their big beautiful trucks roll up; such a sense of security. I had a Team at my property last week and the job came out 1000% better than I thought it would. I highly recommend this great company!

Terry D.

Was charged $350 to snake a bathtub drain. Maybe they're great for huge jobs, but would prefer to give my huge jobs to companies not trying to price gouge.

Michael D.

Short version: unclogged a line quicky on a sunday, found a big issue, sent a crew monday, all done!

Long version: I still know nothing. I thought my pipes were new-ish. I thought the work done a few years ago was competent. Wrong on all accounts.

When everything was backed up into the bathtub. I was hoping to find anyone on a sunday. After at least attempts with a dozen other plumbers, so cal responded with a complete description with price. Great!

When the technician came we looked at the main sewer line first, the block was on a different line, but he showed me the video of all the tree roots that invaded my main sewer line. Something im learning, decades old city trees have very extensive root systems, and can get into any joint. We priced out several options, and agreed to come back monday.

Next day a small crew came and quickly dug up a large section of front yard, and showed even more evidence of the extensive city tree root system. We had a long talk about all the options, and in the end i chose the permanent option. In the after noon, a second crew came t help with the stall since it is next the the city line, and a third crew came to line the pipe with a substance where the tree roots cannot invade the sewer line in the future. They completed all work and had everything back to normal by 6pm.

A few other things noted: only half the pipes were updated from the previos owner, the other half is very old piping. The work done a few years ago was not secured, insulated, or protected, so the pipes will weaken and will need to be re done. Every step of the way everything was explained in great detail with photo and video evidence. I am calling them back to work on the pipes and in a few years to redo the work was wasnt done well. Thanks again! As far as the price goes, i found the price to be reasonable considering the work and time needed.

James H.

Highly satisfied with the work!

I've been helping my parents address several household maintenance issues including a non functioning garbage disposal and rusted out kitchen drain line. I was able to swap out the disposal on my own, but as I started to reconnect the drain line I knew I needed professional help.

The house is over 50 years old and the drainage pipes were literally disintegrating to touch. The job required a firm that could handle expanded requirements should they emerge. I used Yelp to solicit bids from a number of firms servicing my area and after reading through reviews, confirming status of contractor license and bond, I selected SoCal Sewer & Water for the job.

Response time to an RFQ on Yelp was fast as was scheduling for an in person review and estimate. Their field supervisor Sigi arrived within the agreed upon time frame and was efficient and professional with the work. He went above and beyond expectations, including relaying out the drain design, swapping out a rusted basin catch, snaking of lines, adjusting my work on the disposal and installing a plug on the unused line. Clean up was a snap.

Debated the need to go into wall and replace some of the old cast iron connectors, but time and budget dictated that as sometime for the future. My parents are happy and that's absolutely golden.

A note for other homeowners soliciting contractor services. Engaging SoCal Sewer & Water, like other professional and licensed partners, is not going to be cheap. Their estimate came in higher than some of their peers, but within what I considered acceptable for the duration that I expected the work to require. If you want bottom dollar work, engage a handyman. However, if you want work that follows industry best practices, is up to code, consider giving SoCal Sewer & Water an opportunity.

P C.

Best plumbing company around! They assisted me with a subterranean pipe blockage. They arrived promptly and got the job done quickly and efficiently. They have also helped several neighbors in the Lunada Bay area in Palos Verdes. I wouldn't trust any other company with plumbing issues big or small. Thank you!

Ang ..

Will was very helpful in what we needed and responsive. His guys are prompt and came right before the appointment time. Well dressed and professional. They were able to do the jobs within the estimated timeframe with little hassle. Cleaned up their mess and left the place tidy as it was.

Kelly V.

My sink was clogged & SoCal sewer & water came out the day I called. Daniel was on time & did great work! I would recommend this company!