Soaking Wet Productions

Stephanie H.

I should have listened to the other reviews. At first, Justin seemed like he had it together. His plans were beautiful and hand drawn. He has a lot of knowledge about pool building and a passion for it as well. He brought a guy with him one day before we signed and it seemed like he had a crew. But once we gave him the deposit, it all started to fall apart.
The first red flag was when he brought over a dirt excavator and was surprised when he hit rock a foot down. Anyone that lives remotely close to Austin knows the ground is pure limestone.
After a week of trying to get a bobcat out (because he rents all of his equipment) he finally was able to start breaking up the ground. Many days he would show up around 3 and work maybe 2-3 hours. He never showed up before 11 and never stayed longer than 5-6 hours on a good day, which was only a few times. He brought one guy as a "crew" one day. He even showed up at 5 on a Saturday and made noise until 7 until we told him to stop. Many days he was a no show. He had many wild stories and excuses of why he couldn't come. At this point, I'm not sure any of them were true. I have all of his hours logged in our cameras, and he was here a total of 42 hours over the course of 35 days.
My husband talked to him on a few occasions about how we were not happy with how he was handling things, but he continued to make excuses and make promises. We started to suspect that there were financial issues. The final straw was when he sent a dump truck, didn't show up and couldn't be reached to show the guy what to do, and then asked us to pay for the dump truck, claiming that it was in the contract, which it is not. We then got a call from his so called secretary, Bianca, saying that he had been attacked. He apparently had no working phone. I called the rental company and found out he has not paid yet for the equipment in our yard, so now I'm wondering where in the world our $6500 deposit went.
On October 20th, we fired him. He got very combative with us claiming that we were in contract with him and that this is a legal issue and we need to get a lawyer. He called it theft of services rendered. He then proceeded to deliver a notarized mechanics lien on our home with a total amount owed on it for all of the work he has not even begun. This morning I called the city and found out that he had not even filed for a permit or had an inspection done.
He then went ahead and had a dump truck sent even when I told him to stop all work. I sent the guy away. He then knocked on my door and told me he was going to have the guy go back there and load it all up. I told him that he was to stay off my property and that I would call the police if he did not. I went on to explain that in the contract it clearly states that the contract does not begin until excavation is complete. I also let him know that he didn't get a permit or inspection and he tried to say that he did. He went on playing the victim saying things like, "Why are you being so hostile? Why do you hate me so much? What have I done to you? I've given you everything you wanted!" He refused to listen to me and acted like how dare I behave this way to him. I definitely lost my patience on him. He's clearly delusional.

Believe me, this guy can talk the talk at first, but you should take these reviews as a serious warning to stay away. He uses money from one job to pay for another and when he runs out, you will be screwed.

Edited on 11/14/21. We asked him to remove the lien on our property since it is a fraudulent lien, and we got several nasty responses back. We were accused of harassing him and he threatened to call 911.

Also do yourself a favor and check this guy's record on Williamson County public records. He's filed multiple liens on other's property and has also been taken to court by these families. Each time he has lost and has several judgments against him. It's amazing the same thing keeps happening to him and he continues to be sued and now owes hundreds of thousands of dollars. He is conning people and it needs to stop.

Rosa R.

I realized that my previous update had very little information forgetting that the intention here is to share some of our experience so that you can make an informed decision.

So here's more info: Initially, we were quite pleased in selecting Justin Wagner/Soaking Wet Productions to renovate our pool and we signed a contract with him on 9/11/20.

The first phase was demo/excavation which for us was relatively simple since we were renovating. We discovered that a negative yelp review had posted and immediately contacted Justin Wagner. After several attempts to reach him, he finally responded stating that our project was different and would be completed on time (he promised to complete our renovation by Thanksgiving).

Unfortunately, we experienced some of what is listed in the October '20 yelp review. In addition, Justin Wagner stated he would pay a sub to come catch up on the timeline, but that didn't happen. Concrete was hand mixed and hand poured on different days, uneven concrete walls (different thickness), his crew at times had nothing to do because they told us that they didn't have any materials or working equipment, and the list continues.

I had intended to update this review as the project progressed. Honestly, we feared that a downgraded rating would also have a negative impact on Justin Wager's progress. For this reason, I opted not to update the review until it was completed.

Now 6 months later, we have an non-functioning pool, see photos. Needless to say, we've terminated our contract.

Joshua S.

My name is Joshua and I had a great experience with these guys. The guys came out and dug a 40' long by 18" deep trench, were done in a few hrs and I passed my inspection on the first try. They were very friendly and respectful to my property. I would definitely use them again. In fact my neighbor is working with them on their pool project. Great job guys.

Monica I.

Found the leak and repaired it in no time. Reasonable price for the work. Will recommend this company. Thank you

D W.

Do not use this pool company. You will be sorry you did. Justin Wagner came recommended through a friend and it was a huge mistake. He is a liar and a fraud. We signed our contract with him in May 2020 and 5 months later still don't have a pool. He said he had a crew, he doesn't. He hires day laborers and drops them off time and again and they move dirt all day. He wants to get paid before the work is complete. The equipment he installed does not match what is in our contract. He doesn't show up to work and when I called to ask questions he said I was harassing him. All the rubble from the excavation is still sitting in our yard. None of his equipment works, his workers asked to borrow our grinder to work on a project. I can go on and on. We finally fired Justin after 5 months of stress and empty promises. Now we have to look for someone to come and finish his mess. Stay clear of this guy.

Caitlyn B.

I came across Justin by seeing the sign on his truck. I was desperately in need of a pool repair and it was perfect timing! He showed up and gave me a much more affordable quote than the other company I spoke with. He started working immediately and showed up until the work was done. He communicated everything very well and worked very hard. I would highly recommend him to anyone needing pool repair. He is a very trustworthy and honest business owner, as well as a very nice person.