Snake 'N' Laterals

Kimberly S.

We were first introduced to Snake 'N' Laterals about 2 years ago for some clean out work. We were impressed with his service and ended up using him 2 more times after that. They repaired several leaks/drips around my home in November 2017 for what I thought was a fair price, all things considered. It wasn't until after they left that I noticed things were a little suspect. First, in all of my showers, they replaced the handle so now cold points to hot and hot points to cold. I can understand making this mistake once, but in all 3 showers?? I didn't call Angel, the owner, back because I didn't consider this a deal-breaker; just a minor annoyance that I would have to get used to (and make sure any guests using my showers were aware of). Additionally, the shower handles have now returned to their pre-repair state. They are loose again (despite my trying to re-adjust the screw) and the drips are back. Snake 'N' Laterals initially replaced the cartridges and while the problem was resolved, it wasn't long before they started to fail again. This is in less than a year and a half's worth of time. I expect problems to resurface eventually but certainly not that quickly. We had another problem with a leak under one of our sinks, but since it wasn't actively leaking upon inspection (we had a bucket placed underneath that would collect the substantial amount of leaking water), Angel said he couldn't diagnose the problem. My total ended up being $550 for cartridge replacement, a new hose bibb and a toilet angle valve and supply, for which - after several price searches after the fact - I suspect was maybe $65-$75 (if that) worth in parts and the rest in labor. Was I taken for a ride? Who knows- plumbing is obviously not my field of expertise and this is why I leave it to the professionals. Still, I wish I could say the quality of work matched what I paid for, and I can't. Ultimately, it makes me grateful that we didn't utilize Snake 'N' Laterals for major, more costly work, like the installing of an additional clean out that they said we were missing, that another plumber was able to locate under a pile of leaves. Also, said other plumber was able to quickly diagnose and repair what was wrong with my leaky sink (they needed new hot and cold angle stops).

Bottom line, I can only recommend that you keep searching for a quality plumber. They are out there. I can't say that Snake 'N' Laterals is one of them.

Garth W.

Excellent service from the office to Angel on the site. Water heater repair.
Extremely flexible fast service. Definitely recommend them to anyone in need.

Jon R.

Great company , very professional would highly recommend this company and will to family and friends , great service at very reasonable prices , glad I contacted them they helped me out when I really needed it

JulieAnn H.

These guys are awesome!!! Not only did they do an amazing job on my kitchen sink back up they communicated every step of the way -- and they were ON TIME! I will not call anyone else -- these guys know what customer service is all about!! I'm a huge fan!!!

Zaira D.

I had an excellent experience with this company. I called them and explain our plumbing situation and a technician was able to come the same day. It took only minutes to solve the problem and the price was fair. Thank You! Excellent customer service

Nick V.

I messaged them late one night and they were here the next morning at 9 am. He was able to unclog my kitchen sink drain that has been built up with food debris over the years - we only lived here for a week - in no time. To make extra sure there was no other blockages along the way, he snaked all 100 feet of the drain. Great service.

Katherine W.

Angel did an awesome job and was really fast! I appreciate the quick responses, and the free estimate!! So glad to have a working shower again. Thank you!! I'll be recommending this business to all my family and friends :-)

Ac U.

The problem -a leaky toilet- was quickly diagnosed, & I was given a couple of options...not just the most expensive one. I appreciate that! Austin, the plumber, explained each option clearly and answered my questions. He was professional and efficient fixing the leak. While I hope I don't need servicing again, I wouldn't hesitate recommending Snakes & Laterals to my friends & family.

Lorraine L.

Snake 'N' Laterals took care of our plumbing problems and gave us the customer service that we wanted.
We had a slow leak from a pipe into the garage ceiling and we called 3 different plumbing companies. Two offered to come out with a fee and they would add this to our service if we chose to go with them. We called Snake 'N' Laterals and with no fee for our estimate we received prompt service and the owner Angel came out to see what the problem was. He addressed the problem we called him for and we asked to have a camera check to make sure our main line was working since we had problems in the past. The main line had broken in the past due to the roots growing into the line. We had a different plumber fix it 3 years ago and the problem was back again. Angel showed us where the roots were growing into our main line. We had him take care of this problem and he fixed the leak in the roof area of the garage. We also opted to have him Hyro Jet the main line, Angel was very patient with addressing our concerns and answering all of our questions. He was very careful to leave the work areas clean after he was done.
Plumbing jobs are not inexpensive but I was very happy with the service we received and the professionalism and knowledge he has as a plumber. We plan on using Snake 'N' Laterals for new toilet installations and other plumbing issues that arise. Thank you Angel for your patience with answering our questions, the great customer service, and the expertise that you gave us. Michael and Lorraine

Michael R.

Called them this (Friday) morning at 7:30 with both toilets and one shower backing up. I knew where the problem likely was, but the lady at the office confirmed what I suspected. Said they'd have someone here between 9 and 11. At 9:00 on the dot Austin arrived and started searching for the external sewer cleanout...which the builders evidently decided was not a necessary item. So he pulled a toilet and cleaned the line (Angel came by to assist and mentor - excellent!), reset the toilet and in a couple of hours we were good to go! No, it wasn't $99, but for the amount and quality work they did, I am completely satisfied. Both Austin and Angel have great attitudes and obviously take pride in their work. Snake 'N' Laterals is now my go-to company for plumbing and drain issues!