Snake Masters Plumbing & Drain Service

Armen T.

Kudos to Snake Masters Plumbing & Drain Service
I am a professional property manager and my company just switched to using
Snake Masters Plumbing & Drain Service and I am very happy. They show up on time, do an excellent job, submit free estimates and invoices same day. After 10 years of dealing with all types of vendors, I can say that Mike, Andy and his team really deliver on there service. Very happy with the responsiveness and quality of work.
Highly recommend!

Armen G.

I had some plumbing issue called couple places they give me appointments but never showed up. I called snake Masters they gave me an appointment showed up 10 minutes early before appointment. Andy show up very professional very knowledgeable . I had some drainage issue they told me not to worry . Gave me a reasonable Price they fix it in couple hours . I'm very satisfied with this company I would definitely use their company again. Thank u Andy

Vatche g.

These guys were amazing. Talk about a job well done. Very completely satisfied. These guys didnt need leave till the job was done. If your looking for the best plumbing service for your house, look no further.

Edward K.

What can I say about these guys!
Amazing work. Had a major problem with my plumbing.
They had it all fixed.
Very professional and they sure know what they are doing.

I called another plumber and they wanted way more money. These guys are also affordable.

Thank you again for all the hard work!!!

Marc S.

I'm updating my review after the company reached out to me and explained why they missed a scheduled appointment. They showed up right on time ( the second time) and did a thorough inspection of my sewer. I'd recommend them to anyone.

SD S.

** Update - Mike and another technician came this morning. The line was mostly clear with some debris near the city side of the sewer line. They cleared it again. As for the backup in the house, they tell me now the p trap and lines from the tub are bad? Supposed to have someone fix it tomorrow and promised a discount. I'm VERY happy with Mike's response and approach to the issue. Let's see what happens tomorrow!

* Update. Owner read my review and Mike called. He promises to be here tomorrow morning to fix the sewer line.

Called a got a same day appointment between 12-1:00 pm. Showed up about 1:20. Said my sewer line needed the hydro-jet machine which would not be available until the next morning. I had already lost a days pay the previous day, so the next morning I left the workman with a check for the agreed upon rate. Tried calling repeatedly throughout the day and got a busy signal. Came home to find no receipt in my mailbox as requested and the drain still clogged. I've called several times this evening and both lines are still busy. Sent an e-mail. Placed a stop payment on the check. VERY unprofessional. Still can't use water as the sewer line is completely clogged.

Marcia T.

Ok, I really can't say anything bad about a company that came over right away on a Sunday morning because I had a leak in my house. Water coming through my bedroom light fixtures and pouring in my closet! Thank goodness I knew where the main line was and shut it off right away. Andy came over within the hour! I couldn't find ANYONE to come at the last minute, not even my own plumber, who was in San Diego at the time. (I love him too :)) Andy quickly found the leak and turned off the toilet where it was coming from, giving me back access to my water!!! I thought we'd have to go stay at a hotel, but NOT! YAY!!!
Ady and Michael came back two days later, ready to repair the leak and the toilet. Thank you guys so much. Did I mention that they're really nice. Thank goodness for my girlfriend who referred me to them.

Josephine C.

Like another reviewer, also got stood up. Left messages, no return calls. Was given a 5pm appt. Called after 5pm and left a message. Called again at 6pm, finally reached someone and was told they'd be by in about half an hour. Finally gave up waiting/calling/leaving messages at around 9:40pm.

Have had great experiences with them in the past, so really bummed that they majorly dropped the ball this time. When we called they had told us to ask our neighbors to forgo using their kitchen sink until they arrived, because our kitchen sink was clogged and the sinks share a line, but they never showed! So not only was our time wasted, but we put our neighbors through an annoying situation for nothing as well.

Artur And George I.

I can't say enough good things about Snake Masters. The only thing I can say is that I myself am a general contractor and I trust all my plumbing needs to these guys. Very responsible, reliable, professional, very reasonable prices. I've worked with a lot of plumbers before but I finally found the right guys with Snake Masters. Trust them, they will give you top quality work!

Suzanne O.

These guys stood me up three times in a row. Slackers. I have to find another plumbers because they could not show up when they said they would. UGH.
Update- 10/22/15 The owner of the company reached out to apologize for his employee's lack of professionalism. I appreciate when people take the time and try to make right for their mistakes.