Smith Plumbing Heating and Cooling

Wayne L.

We had leaking water heater that's was still under warranty. t's difficult to find someone you can trust The folks at smith plumbing were helpful, timely and cost effective. They came and got the old water heater to the warehouse and managed to get me another 6 year warranty.I would recommend them for your plumbing needs.

Thank you Jessica and Rob!

JoAnne B.

I had Garrin come out and give our church a bid for several repairs and new installs. 2 plumbers (?) showed up and it was downhill from there. Granted the building is old but Garrin was here and looked at everything and he wasn't shy on his rates. The first day they flooded part of our building, they did take responsibility and did a great job cleaning up the water. Garrin owns 2 other companies 1 did the clean up. The 3 toilets they replaced all had to be reset. Filters were put on 2 water fountains and 1 dripped after but it's not their problem they didn't do work in the area of the leak. Had them replace 2 flushometer kits it took 3 attempts for no leaks. High priced company. I had used them twice before and it was great but the 3rd time was a bust never again.

Linda B.

No stars would be the best review. Our garbage disposal went out, we purchased a new one at Lowes and my husband removed the old one. He could not get the new one installed, as he was just out of the hospital and recovering, normally he could do it. I called Smith plumbing, and twice I asked about pricing. I was told they would have to look at the job, and had fair pricing.

After the tech arrived, he told us it would be $318.00. We has no running water in the kitchen and no choice but to pay them $318.00 to install the disposal, labor only. Gouging us because he knew we had no choice.

So we paid $318.00 for the new disposal installation, the tech was at our house about a half hour. I called and talked to the owner, he said he would talk to the tech and call me back . Of course I never received a call. When I call, he is in a meeting.

Don't hire them for anything, they price gouge and take advantage of the elderly. NEVER AGAIN.

Emilio S.

I think one star is still too much to give. We called to make an appointment and they told us that there was no service fee and they would tell us how much the price would be before starting the job. However, that was not the case. He took rubber out of a tube in two minutes and charged us $169 as s service fee. We called the owner to explain and fix the situation but we are still waiting for a call back. I would not recommend calling these people for their service, it is simply a scam to try and take more money than necessary and they screw you over.

Debbie O.

I absolutely cannot say enough good about Smith Plumbing, Heating and Cooling! I had them out to replace a toilet and fix a bathroom sink, about three months ago and at that time, I signed up for ""membership"".
Well....they are now my heroes! Kevin came out yesterday because we had a sewer clog. He worked for about an hour outside in the horrible heat and fixed the problem. AND the great news?? With membership...I got one free service! This would have been a very costly repair and thanks to Kevin and Smith Plumbing, I don't have to eat rice and beans the rest of the month!! Thanks again for your honesty, integrity, and great service!!

Erin B.

Kevin was so generous to come all the way out to our house in Phoenix to double check an issue that wasn't reflected on our home inspection report (that Smith Plumbing conducted). It ended up being a simple fix that we just hadn't thought of-- definitely a little embarrassing, but I'm not sure that we would have figured it out without his help! :)

Micah J.

Started having a hot water problem. I knew the hot water tank was OK, so with my expert amateur plumbing deduction, it seemed like we may have a bad recirculation pump. Called our home warranty company and they dispatched Smith Plumbing.

I couldn't believe they were going to send a company from Gilbert up past Carefree Highway, but they did. When I checked Yelp, I got a little nervous.

The plumber, Kevin, called on his way and couldn't have been nicer. When he arrived, he took the time to explain all the possibilities. He was incredibly thorough, and at one point, he thought we could have a cartridge problem on the mix valves. Kevin took the time to troubleshoot everything.

In the end, it was the recirculation pump. He replaced it and the hot water started running perfectly. Kevin was great - the service was great - and they got us up and running quickly. Very happy with this company on this call.

Norman B.

They advertise a free estimate. I called for one and the contact person called two plumbers with no response. No estimate no service.

Paul O.

I want to send a quick note letting you know how pleased I am with the service of one of your employees Mike Clark. I made an inquiry online and within 30 minutes received a call from Mike letting me know he can make it over later that day to check out my plumbing concerns. Mike very clearly explained the problems with the plumbing or what I thought were problems and gave me a step by step plan to fix. Also, what I thought could potentially be problems or issues with the plumbing, Mike explained that what I was looking at was normal and there was no need to fix. I don't know many employees that would have done that. Most employees would ask what is the problem, you show them and they fix it knowing it wasn't something that needed repair. I commend Mike and Smith Plumbing for doing things the right way. Honesty, courteous and attentive. Thank you Mike and Smith Plumbing. I will use you in the future and refer you to friends and family when there is a need because I know that I will get an honest answer from your employees and that your company has and always will do things the right way.

Leah B.

My name is Walter Myers and I want to give recognition to Mike Clark. This guy is very knowledgeable great customer service and definitely very equipped for this job. He knew exactly what to do to help with my garbage disposal and if I could I would always choose Mike to come out and help with anything in the future. Again thank you Mike for all you do!! You are the best.