SMB Rooter

Jay R.

I was drinking my coffee in the kitchen this morning and heard what sounded like water running through the pipes very faintly. I verified that no water was running anywhere inside, and then crawled under the house to find a pipe with a pinhole leak spraying water underneath the kitchen. I shut off the main supply and then started looking for plumbers to call. My wife handed me a number for someone who had cleared a toilet years earlier. He was not available immediately and could not promise when he might make it.
I looked up Steve and read some of his reviews and called him. He answered and told me he was headed to another job but promised to call me shortly and let me know when he could make it. I also put calls in to a couple other plumbers but everyone was busy or I left messages and there were no promises when they would be available.
To make a long story short, Steve was here within about an hour of us talking with two workers. Steve crawled under the house to verify the problem, took some pictures and discussed the fix with me, provided an estimated cost, then directed his guys to perform the repair needed before he headed back to his other job. He promised to come back within a couple hours to check on the work, and his guys got to work. They replaced the bad section of pipe and removed an old galvanized section that was rubbing and possibly damaging the copper pipe. The job was completed in less than 2 hours and the invoice I received was less than I expected. I did get a call back from one of the other plumbers about 2 hours after the guys had left, and was happy to wave them off since the issue was already resolved.
My wife was very happy with how quickly the issue was resolved. Steve is a local and knows a number of my neighbors from doing work in the area. I will definitely use these guys again and will recommend them to anyone.

Chev C.

Great service, clean, and very reasonably priced. More importantly Steve is local in Pedro, not a marketing beast servicing our area as yelp attempts to dish up.

Nick M.

Having just bought a house, it took a few months to get to know each other. About three weeks ago, a steady leak had developed under our kitchen sink that ended up being caused by the faucet handle itself (Moen's a joke!). Steve and another associate came to swap out the broken faucet for a new unit and the leak's been taken care of ever since. Fair, honest, and very professional. Thanks again!

Lora L.

Steve was awesome! Moved into the new house and there was an issue with the gas hookup connection for the dryer. He came out shortly after I called and was able to fix it quickly. Good work... nice guy... fair price... what more could you ask for.

Jay Y.

We had Steve from SMB Rooter come last Nov., and he came in early in the morning, on time, got the problem fixed in no time. Very happy customer. Called Steve early in the morning today, he got back to me as soon as he could, scheduled an an appt. at 10 am. and he showed up on time, had everything checked, got our problem fixed in 20 minutes! Steve's responsible, punctual, efficient, and honest! Really appreciate it.

Lloyd Z.

Steve did what others could not. Our kitchen sink and the apartment next to ours was backing up. It was a very difficult stoppage and Steve took care of it. If you live in San Pedro or a surrounding community, call Steve first for your drain cleaning problems. He's professional, friendly and gets the job done right. We won't call anyone else.

Zach T.

Wow. Steve just saved the day! Moved into a new place after a ""handyman"" worked on it for 2 months and everything he fixed has gone haywire (cabinets, washer dryer, kitchen sink, hot water heater, etc) but tonight the bathtub started spraying water everywhere so we called Steve and he came through to ""just help out."" He had our main shut off in minutes, fixed our faucet and water heater without strain and was just great all around. If you live in San Pedro Steve is your guy. Exceptional service, fair prices and quality work what more can you ask for? Thanks Steve!

Kevin G.

My regular plumber was unavailable, so I thought I'd call Steve and give him a shot. He was quick to respond, schedule the appointment, and gave a reasonable price.

I'll use Steve for plumbing services from now on.

Don S.

Steve is a San Pedro local - a tradesman who lives and works in the community. He learned the plumbing profession from his father, and now Steve serves the community with quality work, prompt attention, excellent communication and an all-around good guy attitude.

His prices are FAIR AND HONEST - a little lower than I had been paying. I found him to be trustworthy and forthright - he even helped with a drain cap that I've struggling with for months, after he put his tools back in his truck.

SMB Rooter serves Palos Verdes, too. Steve is the kind of person whom you trust. I added him into my cell phone contact list under Plumber - and will definitely call on SMB again.

Ty S.

Need an Honest Plumber? Call Steve!

First of all, he will actually answer the phone when you call which is AWESOME in itself. I can't tell you how many Plumbers and general Handymen ignore you when you need them urgently...Not Steve.

He is ON TIME.

The day of my Appointment he called and told me he was a minute away from my location. Guess what, he was knocking at my door in exactly one minute!

Freakishly on Time.

He arrives neat and clean. That day he had a young man as an assistant
which I thought was admirable to give the guy a way to make some money.

Steve was Personable, easy to get along with, knowledgeable at his craft and Professional.

In NO TIME, the issue with my wall furnace was corrected and the Heater was good as new.

As it turned out, the issue with my wall heater was less Complicated than I described to him over the phone.

So concurrently and by his Own will, he charged me far less than the quote I agreed to pay for the service Initially which proves that he is an Honest and Trustworthy person.

Another plumber would have deceitfully taken as much money from me as he could...

NOT Steve.

Being a Young Woman I appreciate an honest Workman that I feel I can trust and Steve proved his Morality with that Gesture.

As long as he is in Business, He will definitely be my ONLY Plumber.