Smart Plumbing

Valerie B.

Peter was fast and efficient at replacing my kitchen sink faucet and even tried to help me troubleshoot some other issues in my house that i needed addressed at a later date . Peter also called back quickly to give me a quote . Will use again.

B M.

I called Smart Plumbing the morning of 1/18/2021 left a message with the receptionist. Peter called me back within an hour and asked what was I experiencing. After listening, he responded I can help you with that. Peter gave me a window of 12-2pm and arrived 12:04. Peter want me to see him without a mask from the bottom of my front porch steps so I would know who was coming in my home. Presented me with a card and pen of his business. Peter then placed his mask and booties (shoe) on and entered my home. We talked through the events of my issue (timing, what I've done to try and restore, questioned if any other problems, and what exactly was I experiencing). He quickly started to share best practices with me on how to utilized my kitchen sink (disposal) to ensure it operates optimally. He explained what was causing my slow drain, had a more thorough look, and begin to talk me through what needed to take place. He gave the quote for repair and efficiently completed the work. No mess, no fuss, just good wholesome work. I would recommend Peter to help with your plumbing needs.

M R.

I consider myself lucky to have found a reliable, honest, and affordable neighborhood plumbing company. Peter has helped in a number of areas, including resolving water pressure issues and replacing my water heater. Peter always arrives on time, explains how things work, is up front with the costs of repairs, and provides honest advice and feedback. Also, he is very thorough in his work and resolves issues quickly. During the last visit, I was impressed with Peter's initiative to use proper PPE in the house and even in the garage. Thanks Peter and Smart Plumbing. I'll call you next time we need help!

Marlene M.

Peter was quick to respond to my inquiry when we discovered a challenging leak in our bathroom. He arranged a time for the following morning, was on time, and quickly diagnosed our issue. He took the time to educate us on the issues and needed repairs and did a great job for a great price. I think Pete & Smart Plumbing will be our go to plumber from now on!

Nickie B.

I called Smart Plumbing to see if they could re-route copper pipes from the floor to the wall for a double vanity in a guest bathroom. Peter came the next day. He gave me a 2 hour arrival window and was here well within that timeframe. He's friendly and knowledgeable and got the job done pretty quickly. He came back the following day to complete the job once we had done some sheet rock work. I really don't have any way to run a comparison as far as price. Seemed a bit high but I feel he provided a quality service. Great job and I would highly recommend him.

Melissa T.

Peter was able to give me an online quote in less than an hour for two problems. Although planned for next morning, he had a cancellation and called me up. I just bought my house so 2 things turned into a few since I had him here. Up front with costs as he went and cleaned up after himself. Also showed me where the main shut off valve was located. Good to know. I highly recommend.

Keisha W.

I requested the work via the Yelp app at about 3am, which is when we noticed a leak in our garage ceiling. He was available that same day and arrived on time. He spent about 5 minutes just asking me questions to diagnose the issue, before he started any work, which I appreciated. He explained the process to me as he did the work and made sure he pointed problem areas. He was very thorough in checking all possible causes. He even went a step further and walked my backyard to see if he noticed anything odd regarding the septic tank...which was completed unrelated to the call. There was a $39 service fee, which he informed me of before he arrived. He replaced a bathtub overflow and had to pull off some damaged sheetrock in the garage ceiling to diagnose and test the repair. The charge was $90 so I paid a total of $129. I'd assumed the service fee would go towards the repair, which is common experience for me, so it was a surprise when it was itemized as a separate charge from the repair work. However, he was so thorough and accommodating that I felt the $129 was well earned. If work and service were average, I would have gave a 4 star rating. My only issue was that he did not wear a mask. I made sure I had a mask on and was aware of my distance. With covid, wearing a mask to customer's home is an additional courtesy that I think all service techs need to adopt. I did not take off a star for that, as it is not a direct reflection of the work and would normally not be an issue, if we were not dealing with this crisis. The leak has not returned, service was great, he made sure to replace his shoe covers each time before entering the house, he engaged me in an unrelated matter and I did not feel overcharged. I would use again but with the expectation that he would perform the work in mask, IF we are still dealing with covid.

Amy B.

Our hot water heater went out and Peter came over the same day I called. He offered to check the elements on it, but based on the age of the heater (14 years) he recommended that we replace it. He came back the next morning with the new heater, installed it, cleaned up and took away the old. Peter was friendly, professional and very responsive. His prices are very fair and I will definitely be calling him with any future plumbing needs.

Joey A.

We had an emergency (self-inflicted) late on a Monday night. We're new to the area, so it's nerve wracking to find help in your home without the benefit of a previous relationship or friends to ask. I sent the request for service to 5 plumbers on Yelp. Peter was the first to respond (@ 9 PM), and said he could be at our house 1st thing in the morning. He quickly diagnosed our problem, explained the issue, and made the repair. For a very reasonable price! It's nice to know we now have a plumber for future projects. I highly recommend Smart Plumbing.

Cynthia W.

Peter is hands down, THE BEST plumber you will find in the area. I called him to discuss fixing two leaking bathtub faucets in two separate bathrooms and he was able to come out the next morning to take care of my issue for a very reasonable price. I also mentioned to him that I had a water knock in the pipes and he told me that the regulator on my water line into the house was not the right size. He came back the next day and took care of that! Peter is courteous, prompt and efficient in his work and never once did he try to sell me on spending any more money than I needed to. In fact, I have two water heaters in my house that are roughly 14 years old (a couple years past their life expectancy). I discussed options with him and he told me to wait until they start to fail then I can replace them with a newer, more efficient system. Other plumbers and contractors have tried to talk me into getting them replaced now. I promise I will not use anyone other than Peter for my plumbing needs and I strongly urge you to do the same. He will save you a lot of hassle and money!!