Smart Choice Plumbing

Steve D.

Keith at Smart Choice is the best choice! He has handled problems big and small on our property for several years. He is incredibly responsive and every problem we have had he has solved. He works very efficiently and we recommend him highly.

Heinz V.

On Saturday there was two men working to replace a pipe in my apartment kitchen sink and I had left a copper frying pan on the stovetop that needed to be cleaned! The pan was there when they got here , but when they left the copper pan was gone ! I asked one of the works before he left if he could tell me what happened to the pan ,he said he would check with the other guys and then he went out side ! Then I looked outside and I see them leave with out talking to me ! I have gone through my entire apartment and I have not found the copper pan , this pan cost a lot of money and will cost a lot of money to replace ! I do not trust this company's honesty anymore and I do not recommend this company !

keyona B.

Smart Choice Plumbing came to my home extremely fast and completed the major plumbing issue we had at my apartment. Keith was extremely fast, professional, and cleaned up everything once he was done. A true expert!

Julia M.

We had multiple issues in the kitchen and bathroom needed repairs immediately! After contacting other Plumbing companies who were very rude and unprofessional I reached to Smart Choice and was given great customer service! Keith responded quickly and was very professional! All of the Plumbing issues (garbage disposal, kitchen sink pipes, bathtub drain and leaking toilet) were fixed and works great! He was very clean, courteous and affordable. I would recommend this company to anyone. I greatly appreciated the excellent service!!

Justin F.

Keith helped us to replace multiple faucets and drains that were defective along with changing out our aging water heater. He did excellent work for us and gave us good pricing as fellow North Fremont neighbors.

I can honestly say that we made a Smart Choice.

Jennifer W.

We needed some repairs done in our house and called Keith. He came within an hour to take a look and give us an estimate. He was very friendly, professional, and honest throughout the whole process and kept us well informed of the work that was needed.

He's very thorough in not only fixing what needs to be fixed, but proactively taking the time to examine if there is a deeper problem. He cares about his customers and followed up to ask if we were happy with the work. He also asked if we have any questions, which was very nice of him!

I highly recommend Keith and will be recommending him to my family and friends!!

Olivia M.

What family had major backed up plumbing issues during Covid Shelter-in-Place on a Sunday? Us. Our toilets, bathtubs, sinks were all backed up and who was going to be open and available? Keith at Smart Choice was over within 3 hours to assess our situation. Mind you, we received a quote to redo our pipes from another reputable company with over 100 yelp reviews years ago for 4 times the price we paid today. Within 24 hours, Keith and his team were back to use cameras, ladder, get in our crawl space, and do the damn thing. He not only resolved our housewide plumbing shutdown, but he found an economical solution to help our drainage issues longterm. He executed and delivered within 24 hours of our desperate call.

And there is just something so friendly and honest with Keith and his family owned, local business. Is it normal to want to be friends with your plumber?

I will recommend no other company for plumbing needs!

G J.

I highly recommend Smart Choice Plumbing! I can't say more words of praise for Keith (the owner). I was visiting my father's home last Christmas in Saratoga, and Murphy's Law struck, right on Christmas morning! First the toilets backed up, then everything else! It was horrible. Keith came within about an hour of our emergency call to save us. He cleared up the immediate blockage, so everything was functioning again and then advised us that we had big roots in multiple places compromising the external 50+ year-old pipes running from the house to the public system; he also recommended a permanent fix to avoid the problem from happening again. He explained everything very clearly, showing me everything on a camera snaked into the pipes, so that we were well-informed on the situation. We subsequently decided to use him to replace those pipes as a permanent solution, and he not only did a great job at a reasonable price, but he was also very courteous and efficient. He did such an excellent job, that we decided to use him once more to additionally replace the old main pipe under the house that was in danger of failing, before it could cause another more expensive disaster. He also replaced the old water heater and brought the heater piping up to current code. A few other things of note: while at the house, as a courtesy, Keith pointed out several other non-plumbing issues that he noticed (e.g., dying tree, safety issues); he also did a few additional things to help my elderly father out, without charging extra $; finally, my father, who is very particular about things being done right, was highly impressed with Keith's work and his outstanding service and customer-first orientation. He is not only effective at what he does, but also a very decent person who strives to do the best job that he can.

Matt M.

Keith is very professional and very courteous. Our whole house was clogged one night. He came out bright and early the next morning to locate the clog and create a clean-out line (our house didn't have one yet). Unfortunately, our main line was made of a cardboard-like material that had collapsed, so it had to be replaced. Keith and his crew worked all day even in the rain to dig a trench and replace our main sewer line. They did really great work, and Keith sent me updates via text message the whole time. Highly recommended!

Scott D.

I don't post Yelp reviews frequently, but the exceptional service we received from Keith and Smart Choice Plumbing really warranted my time to write this review and tell the community about him.

Late Thursday night, we discovered that a copper pipe under our house in Palo Alto had sprung a leak. It was located in a very hard to reach spot in a crawl space, behind a water heater and was surrounded by insulation, so it was hard to tell how much water was leaking.

We were planning to go out of town on Friday afternoon, so were very worried that we'd need to cancel our trip.

I found Smart Choice Plumbing through a google search, and called at 10:30 pm Thursday night. Keith picked up immediately and was able to schedule us for the next morning. He quickly diagnosed the problem, gave us an estimate and then fixed the leak by replacing the broken pipe. He was in and out within 2 hours and the final price came in at the low end of his estimate.

Keith was extremely curious and professional. He walked me through the repair work he did and gave us advice on contacting our insurance company and water damage restoration contractors.

Could not recommend Keith more.