Sleuth

Giac M.

Called """"Sleuth"""" by plumber recommendation. Very professional, highly skilled man came from Jacksonville to Deltona FL. Within 1 hr he had located the leak under the slab to within 3 inches horizontally. He charged $300. We asked if he could do more: he offered to open the floor, cut through concrete and put a temporary clamp until plumber could finish. He charged an extra $150. He was fast and neat and left everything clean. Another company quoted over $6.000, with no guarantee to just locate it. Nothing else. Sleuth was great. Thorough, efficient, neat, and very reasonable. I would highly recommend them. Kevin was the tech who came to us. Hope you can get him, but I am sure others are just as good.

Alex B.

I had a negative experience with American Leak Detection, and I suspected I still had a leak problem. Called Sleuth, and Technician Matthew Booth showed up right on time. Matthew began by checking my meter, and found that when all the water was off, the meter did not move, meaning we had no leak under the slab, or in the house. The water company has just installed a new meter, and the suspicion is it was not calibrated properly. This took 5-10 minutes, and Matthew did NOT charge us for the call! Amazing! Great honest response! I will call Sleuth in the future for any leaks I suspect.

Tina C.

Sleuth is the LEAST CUSTOMER Focused business I have ever dealt with. The Sleuth rep found the leak and said he could repair it. But, because I did not have an exact matching tile to replace the one Sleuth would need to break to get to the leak and stop the water, he refused to fix the leak. REASON: as stated by Sleuth rep, he said that Sleuth does a lot of jobs for insurance companies. If he broke the tile to fix the leak and stop water flowing into my house and then I filed an insurance claim, I might insist that the insurance company replace all the tiles so that the tiles match. The insurance company would come after Sleuth. He again reiterated that Sleuthgets a lot of business from insurance companies and they could not anger them. Isn't that a great business ethic? But they still wanted their $360 which he demanded in a somewhat menacing manner. I guess Sleuth worships at the altar of Insurance companies and the almighty dollar rather than at church on Sundays. Sleuth is the worst in my opinion.

Carolanne S.

Sleuth has detected two leaks in our previous home and pinpointed the source of moisture in our current home. We were amazed at how quick and accurately they detected our problems. Two were slab leaks and they found the exact location, which prevented excessive damage to our flooring when having repairs completed. Most recently, Shawn (field technician) was able to detect the source of moisture in our attic a/c ductwork. He was fast, thorough and friendly! We HIGHLY recommend Sleuth for leak detection. Their service will save you time and potential damage to your home.

Pam W.

Came home to a flooded bedroom, bathroom, hallway. Nightmare! Bobby from Sleuth with his sophisticated equipment found the problem in no time. Broken pipe in the wall! He was on time, great communication. Highly recommend this company and a shout out to Bobby. Thank you.

Jocelyn C.

Leak required ceiling and insulation removal. They left an absolute wet mess and ceiling parts and dust all over the floor, tables, chairs ,kitchen appliances . It took three of us three hours to clean up. When I asked their guy before he departed if he was going to clean his mess up he just laughed and said it was not his job to do that. And he left. I'd certainly recommend a better company for detecting a leak.

Bob D.

The Sleuth rep confirmed there was a leak in our bath room but was unable to determine its source. He said he could only guess the leak was coming from the commode - I don't think so! Should not have charged us!

Michael M.

Sleuth Leak Detection is one of the most professional and well-managed company I have ever done business with. Marty was the first technician that arrived on time at my house, he was exceptionally professional, polite, knowledgeable and did everything he could to solve the problem. At some point Marty decided to call a second technician from Sleuth, Colby to investigate further and understand what was going on. They spent several hours and had many different challenges; however, they managed all the challenges and exceeded successfully. They are a true caring, professional, amazing company and very reasonably priced. I will certainly recommend your company to others, and I am very grateful that you took care of me.

Chellee S.

the company was very fast and efficient in sending a technician out and the tech was great- Bobby worked for hours to detect our leak- he was wonderful.

Joanna M.

Jason detected our leak within minutes after arriving. He arrived before the time line I was given. Made a small hole in the drywall and marked the area for the plumbers to fix it. Now the fun begins on fixing it. Thank you for finding the leak. I hope I never need you guys again but if I do you will be the first one I will call. Would highly recommend to anyone who needs help