Slam Plumbing

Betsy Z.

I called SLAM because we had backup water and we received a quote to clean out piping. After ripping up our yard, they told me I would need to replace our piping and it would be 7k. Okay, fine- I bit the bullet knowing we needed to do this. They dug up our yard and plants, broke up our sidewalk and left. I sent a note asking if they plan to fix the plants, yard, and walkway and never heard back. I now have to pay a lot more money to fix our yard and concrete. I am upset and disappointed.... At the very least I feel a reply was warranted. They also told me that I would get information on contacting the city about the rest and never did after sending requests.

Anna W.

SLAM is the best! They are responsive, professional and always fairly priced. They have done work on my previous home and my current home, and I'm always so impressed with how quick they get to me and the quality of the work. I'm never surprised by the bill and all their employees are so kind and respectful! As a realtor I've recommended SLAM to my clients for any repairs after closing and they have never let me down....seriously the best!

Deborah H.

Not impressed. Called them to fix my disposal and running toilet. Almost $700 later, the disposal works ok but the toilet is still running, but now it also doesn't flush sometimes. Inner workings were replaced ($250 for this part of the job) with what looks like the cheapest ($21 at Lowe's) parts. The rubber stopper is so flimsy, it gets caught on the edge of the drain, and toilet keeps running. Tried a quicker flip of the handle but then it doesn't flush. Called to tell them the problem and have someone sent out to fix it but I was going to have to wait 5 days. They were clearly not interested in standing by their work. Given the lack of support and follow up of the initial job, and apparent treating of this as if it were a new job, I was not interested in throwing good money after bad so decided to cancel the new appointment. Should have just tried to fix it myself since I'm having to do that anyway.

Nicole P.

Great guys all around 5 stars for sure They did a greatt job , affordable, and HONEST

Lori S.

I found this company highly recommended in my neighborhood group - he said he'd come today at 10 am, 10 min before I confirmed and he said he wouldn't come til afternoon which we couldn't do. I was disappointed in lack of communication. After I said we really needed someone today, he had someone come - who said it was $205 just to step in the door. We were desperate and agreed then he called his teammate while my husband was in the house (on speaker phone) and told him that I had """"been bitching at him all morning"""". That is so unprofessional on so many levels. Do not recommend! He spoke about me in a negative manner on speaker phone, was not forthcoming about his pricing and also lied about when he was going to show up. Please, don't support this behavior.

Alex A.

INSANELY EXPENSIVE - $250 to change out the Fill Valve and Flapper. Showed up hours late. Job took 20 minutes. NEVER AGAIN-

Calvin S.

I have never been so pleased with a service I was not expecting before. My hot water stopped working overnight and I posted in a neighborhood page, they were quick to respond, came out immediately and installed a new water tankless water heater after my ancient water heater rusted completely through. Austin and Logan were professional, friendly, nice and explained everything along the way and cleaned up after themselves. They were open and upfront about everything, I'm almost looking forward to having the company coming back out to perform some other necessary work. Thanks again for making a headache way less of a headache in this chilly weather! I don't normally take time to create a review I'm more than happy to make the same day the work is done.

Lola B.

In DeKalb County, needed some plumbing work done under our kitchen sink and this company came very highly recommended from a friend. Once we'd agreed to Slam Plumbing's estimate (which was pretty reasonable, in my opinion) we scheduled the job's day and time. On the day of, the plumber showed up right on schedule, knew exactly what to do, did it, I paid him, and on his way he went. Granted, it wasn't the most complicated plumbing job in the world, but the whole experience was remarkably hassle-free and we felt as if we'd gotten a pretty good deal for the money, which becoming less and less common in this day and age. 5/5 would use their service again, would definitely recommend.

Matthew A.

SLAM did a good job replacing my leaking service line and replacing my old water heater. They had a better price than the other guys and did the job quickly and with minimal fuss. Jace was polite, friendly and explained what he was doing. Jace + SLAM impressed me with their integrity. A small piece of the job (an emergency drain pan) had been forgotten. Jace called me to point it out (before I had even noticed!) and came to fix it free a few days later. That's not cheap and it would've been easier just to overlook it, but Jace/SLAM did the right thing. I would happily use SLAM again.

Jerry R.

Fantastic experience from the beginning! After three pipe bursts in less than a year, we we were looking to replace all of the faulty piping in our house (every single bit). It was quite a large job. We called the plumbers we had used for the last three leaks, and when they could not take on the large project, they recommended Slam Plumbing. We called, and they came out quickly to give us a quote. They were professional and knowledgeable, and we were ready to work with them. We are so glad that we did! There is a sense of relief and comfort knowing that we are not going to wake up or walk into a water disaster. Quality service and quality product! There is a clear difference in their work and the work that was originally done when the house was built. Grateful for their professionalism and expertise. I feel confident and comfortable recommending them to anyone! Everyone involved, from the initial call to the actual work, was kind and personable. Thank you all!