Skyline Plumbing & Septic

Jeremy B.

A rental property was having issues with the drain line. We started at the septic tank to have it emptied. I received a call from the technician, on-site, to find out they were going to charge me another $400 to dig up the tank. Keep in mind the original quote was for $325. They ended up charging $450 more to dig up the lid. They were using a mini-excavator so the work was simple and there should have been a minimal up-charge, at best. The technician was very nice and easy to deal with, but the company policy for pricing that type of work is ridiculous. We've used Skyline a good bit in the past, even for drain field lines on another property but will NOT use them again. They have been bought out by a larger company and don't have reasonable prices any more. I felt over a barrel and taken advantage of to do the work. The company that bought Skyline has also bought Hamby's Septic, another once very good septic company. Buyer beware!

Andrea M.

Skyline Plumbing pumped the tank and gave an inspection letter for a home I purchased. They pumped the tank 3/17/19 I moved in 4/20. Less than 3 months in the home with normal water usage I have sewage in my basement. I called Skyline they gave all the explanations too much water used (no), house empty too long (no), in the lines of course. They said if they came back out they would have to charge me. Then I was told the person that handled this transaction was not there and they bought Skyline. I had another company come out. They opened the tank the pipe going out old and broken. They tapped it, it crumbled to pieces. I was told no way they did not see this, no way an approved inspection letter should have been given. You advertise honesty, really. Do not trust this company for inspections. It was so much wrong at the tank area a sign that further inspection was needed. I am currently seeking legal assistance. It is so simple do the right thing first. The inspection was a complete lie.

Ron W.

I first used Skyline in the early 2000s to replace a water heater. They seemed honest and very professional. Since then I've used them 3 or 4 additional times and they've always been great. However I now have to find another plumber to look at my problem. Skyline won't come down to East Atlanta for some unknown reason, even for a long time customer.

Eric C.

I've been using Skyline Plumbing for 10 years and have never had anything but positive experiences. Prices are fair, service is reliable, friendly plumbers and office workers, and they're very thorough in making sure your plumbing issue is resolved. When they identify another costly issue which may cause problems down the line, such as a partial failure in a septic field, they don't turn the appointment into an aggressive sales job, rather just offering an honest assessment of where things currently stand and the problems which could arise without action. They may not advertise on every billboard and sports field in the community like some of their competitors but, to me, relying on word of mouth for business is something only a company confident in their product or service can pull off. I highly recommend Skyline.

Julia B.

We've been very happy with Skyline. The is our third time using them and find them to be timely, efficient and friendly. They pump our septic, clean the filter, inspect our pump and offer helpful information to keep our septic system running problem free. Daniel & Andrew were very professional and friendly and we highly recommend them!

Vern T.

This was a 1 star review turned good. So few times do people care enough to make things 100% right. I am giving a five star review, after being so mad at them, I was shaking. The owner stayed on the phone with me for almost 40 minutes, until I was happy and understood everything. I hope the tech never angers another customer. I mean they have to realize that almost every job they do is over 1000 dollars. That is a lot of money for anyone. So kudos to the owner. (never caught his name) Debbie is a saint, and she had answers to even the tech questions. The 3 man crew that came out and replaced my drainage field. They were just awesome. The state inspector was very impressed, and I was pleased with the grade they left on my back yard. So the draft I had saved here was a one star review. I was so mad, it was 3 days before I could call their office. They care so much, they turned my experience into a five star review. Thank you Skyline.

James D.

Skyline provided a very reasonable estimate to replace the cold water copper lines in my house. The home is a ranch on a full basement; the water lines were under the main floor and above a suspended ceiling. The work was completed in July, 2017. The copper lines were not removed causing multiple water leaks and damaged ceiling tiles. The crew left a significant mess. I called management and the crew returned to correct the issues. Well, I thought they corrected the issues. The pipes were not removed but capped. Well, some were capped. I spent several quality hours with my wife removing the pipe and several gallons of water, and of course a few ceiling tiles were damaged. The water in the exposed pipes was a significant factor in the mold issues that developed the last twelve months. The $1300 mold treatment well exceeded the installation savings. 99% of the time you get what you pay for; beware of the very reasonable estimate.

Judy T.

Called this company to fix a leak in a septic line and right off the bat without even coming out and knowing only that there's a leak wanted to replace all my septic lines saying """"they probably don't work."""" So typical.

Nico M.

The small job they did (which I later found out I didn't need) was fast and good but the job I called them for was quoted at $1600 + to not find the issue but redirect everything in my yard in order to usurp the issue. I instead called another plumber who FOUND and FIXED the leak under my garage floor for $500. And one of the guys was really condescending and argumentative. I won't ever be calling them again.

Emeka O.

Came on time and handled repairs quickly. Very happy with their service. Technician showed me areas of trouble and kept me in the loop throughout the process. Process seemed Fair as well.