Sky Heating, AC, Plumbing & Electrical

Mel B.

I own a service Plumbing company and can attest to these guys skills and abilities!

We have a vacation home in Portland that we rent out when we're not using it. I have had to use this company multiple times for our heating and AC repairs.

As a landlord, it's beyond stressful to have to deal with breakdowns when out of state. I'm beyond grateful I have these guys on my team!

From the office to the field, they have always been very helpful and professional!

Highly recommend this company to anyone need heating or cooling help! Go sky!

Detail O.

We bought a house on the hills in Happy Valley that came with no A/C and after three summers of experiencing the sweltering heat waves, I finally decided this would be the summer we would get central A/C.

I ran into a neighbor who recommended Sky Heating so I called and despite the busy summer schedule, Sky Heating had someone contact me within 24 hours to schedule a system designer to come out and do a walk through to give me an estimate. Another company I contacted asked me a bunch of questions over the phone and I told that person that I just would prefer he come out or send someone to come out as I was not sure I was answering the questions properly. I actually have no knack for this sort of thing.

The system designer from Sky Heating who met with me, Karin, was amazing. No pushy sales. Just laid it out for me so that I could decide. I didn't want 100 options - that would paralyze my decision making process. I just wanted her to recommend the best few. She taught me a few things along the way and I totally appreciated that. As I mentioned, they were busy and even though my scheduled installation was about 2 weeks out, they did put me on the wait list in case another customer canceled. They were able to get the installation done a week BEFORE the original scheduled one as I was leaving to go out of town and needed the A/C before I left.

It's so wonderful to come back from vacation and have A/C as Portland got hit with yet another heat wave.

I took Karin's recommendation and bought a Trane system as it's the best on the market - in terms of how they are made and the longevity of the system. If you're considering options, Trane A/Cs are supposed to be the best. I also opted to pay for the extra feature to be able to view and control my home's heat and A/C temperature via a website. Totally worth it! Sky Heating also gave me an estimate to add the 2 zone electronic damper system later if we decided we needed it since our home has 3 levels. They will not raise the price (quote is good for a year) on this later.

I was most impressed with the technicians and staff as they have been with the company for 20 plus years. Karin has been with Sky Heating for 30 years, I think and Mike, one of the technicians has been with Sky Heating for 23 years. Not only are the employees loyal to Sky Heating, they are also knowledgeable about the products. They know what they are doing. And they all seem to support each other so that was refreshing to see the teamwork.

If you do get an A/C system installed, be prepared for the job to possibly take 2 days to complete if an electrician is needed to do the wiring. Despite this, I was very grateful to have A/C.

It turns out that I live in the same neighborhood as the owners of Sky Heating (I didn't know this before calling them) and we have become friends. They are the sweetest couple. Even if we weren't friends, I would recommend the company. They are professional, transparent, and ethical. They do not overcharge. They treat their customers with respect and truly strive to do the right thing. When I read the negative reviews from some of the other customers in the past, I feel these remarks are unwarranted. As a business owner myself (not in the US), I totally feel the pain for the owners of Sky Heating when all they want to do is the right thing for a customer and that customer just wants to complain.

I would recommend Sky Heating wholeheartedly and look forward to enjoying my new A/C for many years to come!

Mike F.

These folks are always great. We purchased our AC 15 years ago from them and we have never had a problem. They were great to work with a quick install no hidden fees and happy customers. We have engaged them about other HVAC services at home shows and they are always friendly and not pushy also. Well it finally happened and it went out on the hot weekend. They were closed, but I didn't think we needed to make an ER call to them, as we could live a couple of days with some heat. I emailed them and first thing Monday they reached out and just like that they squeezed us in that day. They arrived and had the part they needed and done in 20 mins. I really expected to wait a few days in likely one if the busiest time of the year. But they got us in and up and running. Great work folks! Totally recommend them.

S. H.

Great customer service! Everyone we worked with was very friendly and responsive. We definitely recommend them.

Laura L.

I would not recommend Sky Heating. The management is rude and I own residential and commercial property and have never been treated with such disrespect. I wanted to speak to the owner, but the owner does not speak to customers.....what does that tell you? I have been a customer for many years, but they have lost a very loyal customer now....maybe now I will hear from the owner.

Casey D.

In my experience with this company they are way overpriced and dishonest they tried to take advantage of us by giving us misinformation your better off with another company

Mike W.

I can not begin to say enough great things about this company. I have been a customer of Sky Heating and Air Conditioning for a little over 2 years now. It started with having our 15 year old air conditioner and furnace serviced and we were so pleased with the service, professionalism and knowledge of their service tech Rick for our first years maintenance and Gerry for our second years maintenance that we started following their Facebook page and website to see about the other services they offer.

We became very interested in the duct cleaning and Aeroseal service and called them to get information on the process and quote to have it done. After the service manager Michele explained how much more efficient the duct cleaning and Aeroseal would make our existing system we were sold. We booked them for the next week. Again, the crew that showed up, Cesar, Morgan and Corey were very courteous, professional, knowledgeable and answered our many questions. In the Aeroseal process they test the efficiency of your ductwork and we found out that our ductwork has the equivalent of a four foot hole in it, after the Aeroseal it was virtually airtight. In just a few short months we have noticed a considerable savings on our gas and electric bills.

Another service that we have taken advantage of is the Laundry Pro. This device took their technician 15 minutes to install to our existing washing machine. The science is beyond me, but it uses only cold water and NO detergent. This is a big deal because our son has very sensitive skin. The clothes actually come out of the wash feeling cleaner and softer and again only cold water and no soap! More money in the bank for us!

Next on our list of things that Sky Heating and Air Conditioning can do for us will be an air scrubber because our other son has severe seasonal allergies.

When the furnace and air conditioner that came with our house finally give up the goat you know Sky Heating and Air Conditioning will be getting the call!

George K.

After three days of no call back they are off my list. When I called and said I wanted an estimate for a new filtration system for our furnace they had no idea what I was talking about. She tried to set me up for a furnace filter service charge to change the filter. I explained, AGAIN, in detail I need a completely new filtering system. After two transfers and being told they would have to talk to a super they would call me right back. No callback! Everyone I talked sounded like they had no idea what was going on. Still, NOT, waiting!

Marci P.

Omg stay away from this company. Seriously the worst customer service. Called for an appointment three weeks ago and had to call today to confirm. Today is my appointment. They moved the time of the appointment which doesn't work for me and told me ""it's not like I can make it any earlier"" when they're the ones who gave me the timeframe in the first place. The other thing they told me that I had the wrong type of appointment, I should be scheduled for ""no heat"" and instead I'm scheduled for ""maintenance."" Umm, I didn't write down what the appointment was on their end. I think when someone calls and says the furnace isn't working and won't come on, it should be expected there is no heat. But I guess they've got enough business that don't need to worry about customer service. But I would beware. I found another place that can come out in less than a week. Try Morrison Heating instead.

Denise S.

I gave 2 stars because for most systems they may be fine - but if you have a mini-split don't bother - they don't know what the are doing.

I've had Sky Heating here to do routine maintenance checks on two mini-split systems before. They checked both systems in April 2017. One of the systems stopped working in early August, during those triple-digit hot days. The cooling cycle stopped, the fan quit, and the system just hummed. I called Sky for service & they set me up for an appointment late that day.

They sent the same technician as always, who seems like a nice guy. When I turned the system on, the cooling cycle started just as it should. The technician opened the machine, looked at the filters, held a thermometer up & said ""well, it's cooling..."" Then he told me he doesn't know anything about mini-splits. Said just let it run and if it acts up again, call back & he will have to call the factory which is on the east coast - it was too late to call them that afternoon.

He left, and a few minutes later the machine stopped cooling and went back to humming. I called Sky & got their answering service, since by then the office was closed. I left a message for the technician, telling him the system shut off again. I asked him to contact me, and to please call the factory in the morning. I waited all the next morning, but never heard back from Sky. I called Pyramid Heating later that day (see my review of Pyramid Heating).

It appears that when Sky was doing 'maintenance' on my mini-splits, they did not know enough about them to do it right. I should have asked what training they have on these systems - my mistake. If you have mini-split AC units, don't bother calling Sky Heating.