Skillings & Sons

Nancy B.

Though they did come out to us faster then any other company, they told us that fracking a well that is less than 250 feet will not be able to get any more water. So we had them dig deeper, to over 500 feet. Didn't find more water. They came back a week later to frack and started the fracking at 60 feet. Guess what they got more water!!! They continued to frack deeper. Now the other problem we have with them is that in order to reserve the job we had to give them a check for $10,000.00. Leaving $4,000.00 balance. We paid on the fracking and then asked for the water testing results. We were told the balance had to be paid in full before they would give us the water test results. Mind you our balance was only $1350.00. Drop in the bucket from what we had already gave them. It seems to us that they shouldn't be allowed to hold back a water test. What if our water was contaminated!!!!!!

F I.

I called Skillings May 2022 as the water pressure in my house was low. They came out the same day to assess the issue. The technician knocked on my door after the assessment and told me I needed a new well pump $3300. I told them I couldn't do it yet, but the technician Jeff Chamberlain said I had no choice as he already removed the pump, PVC piping and electrical and it was laying on my lawn. I had been forced into purchasing the new system.
To make matters worse, I had friends coming over for dinner and no one could use the bathroom for 3 hours because we had to flush the system twice. I had to use bottled water to cook and wash my hands.

A week later, the water pressure was low again with water sputtering out and pipes clanging every time we turned on a faucet.
They came out again and told me I had a leak in the system and charged me another $1250. Nothing was under warranty. But not only that, they took my 100ft hose ($50 item) that I let them borrow. I asked for it back (and emailed their service manager), it's a year later and they haven't replaced it.

It is now June 22, 2023, and my house has low pressure AGAIN. They are coming out to service today. I'm sure they will charge me an arm and leg again, and probably take my new 100ft hose (that I had to replace myself) in the process.
Unfortunately, I have to use them to honor the warranty on the well pump. If not, I'd be going with someone else.

Chris B.

Our well was functioning just fine, but our contractor suggested we look into having a 2nd well drilled to supply our new pool house. Skillings suggested well enhancement instead to increase flow-the only risk we were told of was that it may not work. We agreed-and it collapsed our well entirely. After a long month and prolonged emergency water supply (all of which we had to pay for), it was finally fixed. Now we are stuck with a 21K bill for them to collapse our (previously entirely working) well and fix it. This is still not listed as a potential side effect of their well enhancement on their web page.

Harry K.

Excellent customer and tech service. I had an issue with my water pump pressure due to our well level and a tech was able to walk us through over the phone with a simple fix. Thanks.

R. J.

I really can't imagine how anyone is giving this company a positive review unless they don't know anything about wells, pump and pressure tanks. I would count myself among those in terms of the price of parts/materials. Skillings is charging up to twice the amount that their competitors do. Additionally, if you are not paying attention, and don't know anything about your system, they will replace parts/materials that don't even need repair let alone replacement. I was charged nearly $2,200 for a job that should have cost less than $1,000. I will be filing a lawsuit. If you are in southern NH or central MA, I would recommend calling Friot Water Treatment in Ayer, MA Unlike Skilling & Sons, they are honest, trustworthy and reasonably priced.

Liz A.

Had an issue with the new frost free hydrant Skillings installed. Frozen. They had a technician out every day until it was figured out. Tim D was great to deal with. Highly recommend.

John S.

Skilling & Sons drilled a 400' well for our association this past winter (2020) and brought the well online at quoted price, early and supplying 60% more water than the original estimate. They had a knowledgably foreman onsite at all times directing the operation all the time. The well was drilled quickly and the site was left with little damage to the grass area where the well was drilled. I can't say enough about Skilling who had the best quote and gave us a well that will save us $1000 of dollars over our previous water costs from Town water and we can water our grass when we want to. Hiring Skilling was one of the best decisions we have ever made for our association.
We have just recently started using our new well and it works great for us with plenty of water for our 10 acre property.
Hire them you will not be disappointed.

Vanessa F.

Unfortunately, if there is an overflow of water after the well is dug they do not have the parts available to mediate the situation so the water will just keep flowing.

Richard M.

Bad situation made perfect by people at Skilling. I purchase my home approximately 18 years ago. I have well water and needed to get a new system. My home already had a Skilling's water purification system in it - so it was obvious to go back to the original installer. The system had never been maintained (I was under impression from seller ""it didnt need any attention""). We had a terrible time with hard water and what we thought was iron but was manganese (rust spots on tub and sink). Wife called Skilling asked for a quote. The salesman had her totally confused feeling very uncomfortable. I asked if I could speak with a Manager in sales - Andrea. She was awesome, understood what happened, made us feel very comfortable with what we needed to install, and the price and had installers in my home within a week to setup new system. really could not be happier with Skilling and the service and quality of work they did. Thank you

Kelly M.

Our well was producing 0.8 gallons/min. We received quotes from various well companies recommending anything from fracking to drilling deeper. Went with Skillings, who recommended a combination and they ended up drilling deeper. We didn't need to frack. Now we are getting 8 gallons/min. The men who showed up were awesome!!! Very professional, explained everything they were doing and their recommendations. They were very responsive to all of our questions and always called us back the same day. They had us back up and running within 2 weeks. Hope we will not need them again, but if we have any problems in the future, they will be our first call!!!