Sirius Plumbing and Air Conditioning

CC R.

If you're in Frisco, ask for Billy! Such a big help. He explained everything, each step of the way. I learned a lot. Plus he loves dogs and didn't mind my bulldog following him around!

Mallorie M.

I would like to give 5 stars in every category regarding my experience with Sirius today. Our water heater went out Wednesday evening. It is now 2:30 p.m. on Thursday, we have a brand new water heater and everything is great. The one that died was from 1988 so when our technician said it needed to be replaced, I agreed 100%. Initial contact was very prompt. Lisa, with Sirius, who called and emailed was courteous and informative. Our technician, Billy, was very courteous, prompt, and diligent to every detail. I am very pleased with everything.

Alexis L.

We just moved into a house couple of days ago, and behold we found a water leak. Our home warranty people said they couldn't get out her until Monday, umm no, so got ahold of Sirius PAC. They came out the same day amd fixed the problem, Larry was the tech and he did a great job. I know if I have anymore problems I will definitely be calling them again.

Faiza A.

the guy who answered the phone was so rude.fist of all.it sounded like he is shewing something,or eating during the conversation.very careless about resolving the problem,even thought I paid around $2000 for a service they did.they didn't even care to listen on what's going with the unit after the installation.at the end of the conversation.I said thank you,the receptionist didn't even respond,and hanged up the phone.never again with this company.

Nate H.

They were available same week. The original techician was very know and handled my issue right away. I had him inspect for a duct cleaning and he recommend it. he quoted a fair price on the spot ( compared to 3 other companies I spoke with)

The technicians who did the service were professional efficient and clean (despite the messy job). I would highly recommend them.

Lanh T.

I have been a member of SiriUS for 2 years. I did give them 5 star review. Last week, my heater was running but hot air did not blow out. A technician from SiriUS came to my place. After spending 15 minutes looking around the furnace and said that my furnace had nothing wrong but not enough air to warm up the house. He asked me to replace a bigger one. He will sale me a new one for $4,550 after discount if I want to. Then he charged me $189 for inspection fee plus $69 for service fee. My heater was still not working when he left. The next day, I called another Company. The new technician found out the issue was on the switch then fixed it. Now the furnace is working fine and warming up the whole house, no need for a bigger furnace. I don't trust SiriUS any more.

Timothy P.

My husband and called this company to come and give a quote on repairing a slab leak. When we made the appointment we were not told that there was a fee to come out to the house and give a quote. When the guy arrived I asked him to give me a quote. He told me he would have to do work to get a estimate for me. I told him that I as not willing to do a slab detection because I knew where the leaks was located that I just wanted a quote. He then came back and told me that there was a $69 dollar charge to come out and give a quote to do the work. We then called the office to tell them that the guy was refusing to leave my property and they did not advise us of this fee when we made the appointment. I also told them that we were not paying the fee because he did not do any work to my house as well as he refused to give us a quote. I would not recommend this company at all they are a HUGE scam

Mary H.

My home warranty company assigned us to Sirius Plumbing. Communication with Sirius was seamless and thorough. I was able to get a service call in a timely manner. The technician, Emmanuel, was professional, very helpful and informative. He even advised me on a seperate plumbing question. I recommend them for plumbing work.

Himanshu K.

The warranty company sent Michael from Sirius! He was super quick, helpful, reliable, and did the right thing the right way. Also told me that wall that was cut due to the valve replacement (washer valve) needs to be done by the warranty company.

Next time call Michael!

Ariel N.

Buyer Beware!! Sirius was sent to my house by my warranty company, which contractually covers all parts and labor for a water heater. Sirius did not want to repair, but only to replace the water heater for $1700 out of my pocket. After hours fighting with AHS (and a 2nd week without hot water), I find out Sirius was in cahoots with AHS, only charging them $225 behind the scenes for my "new" water heater and making up the difference by creating bogus line items and charging me for the job - $1700. These guys are knowingly working with home warranty companies to scam people. I hope they get what they deserve.