Sinks To Sewers

kim d.

I'm grateful I called STS to repair my leaking shower faucet. Pat, Ed, and grandson Owen did a fantastic job. They were very helpful when we discovered my lifetime delta faucet was discontinued (basically obsolete) and advised I obtain warranty parts from the faucet company. Ed was very personable and a great problem solver when said part was missing parts and had incomplete instructions. Price was fair, service was quick and professional, and I couldn't be happier. Highly recommend and will most definitely call STS again when I have my next plumbing issue.

C L.

If you care to have COVID-19 vaccinated service people in your home- beware. This business has staff who are not. We had two people show up at our home and when I asked if they were vaccinated they took out masks and put them on. Apparently, it didn't cross my partner's mind to ask when he made the appointment. We have used this business a few times over the past 20+ years as home owners but plan to find another service provider in the future.

Nick C.

Friendly and professional but couldn't fix my problem. I have a clogged drain that I couldn't snake myself with a 50 foot snake, so I called these guys as they were referred by a friend. They said they'd get it taken care of. Their plumber who showed up was very kind and professional but after trying a couple different times to snake/plunge the drain, no luck. He expended all 60 feet of his snake and had no other options, leaving me to have to call someone else with more power. Had I known they were so limited (I mentioned I had a 50 foot snake myself that didn't work) I would have gone with someone else from the start. I didn't get charged for the actual cleaning fee since the line wasn't cleaned, but still charged $90 for the service call and time. I understand having to pay to operate but I'm very disappointed in the lack of capability and am back to square one with $90 literally down the drain. I'm sure these guys are good at what they do and may be better equipped to handle different problems but I was not satisfied.

Update: I had Michigan Power Rodding come out to take care of it. They snaked the exact same way, and they hit the clog in 35 feet. Upon showing me their equipment I immediately noticed that the end of the snake was much more rigid and capable of breaking through a clog. They even went to 60 feet just to make sure everything was cleared, and at that point they made it all the way to my final clean out. This means the original STS technician made it just as far and only poked through the clog, not actually clearing it at all. The equipment difference was insane, with STS's equipment looking barely more capable than my own. Managements only response was that they tried, but honestly using low grade equipment doesn't cut it, because I also tried with low grade equipment. Don't waste your money or your time with Sinks to Sewers for drain cleaning.

J V.

Fast, efficient, reasonable pricing, helpful, and masked.

Seyth M.

It's rare that a visit from a plumber turns into a pleasant experience. But Brian from StS was so courteous, professional, knowledgeable, and tidy that it was actually great to have him in the house. Brian took the time to explain exactly what he planned to do, gave me a consult on another maintenance issue (and called the office himself to setup a follow up visit), and was so quick and quiet I hardly knew he was working.

I'll be a customer for as long as I live in Ann Arbor!

Dia D.

I just wanted to update my review with some covid information. During the Stay Home order, I had a leaking faucet that needed to be replaced. When I scheduled with Pat, she asked if anyone in the house was sick and if we had been following the Stay Home order. I found it reassuring that she was that concerned about safety. When Brian came out he was wearing a mask and I felt comfortable letting him in my house (the first person in months) and I also wore a mask when interacting with him.

John A.

Had a leaking faucet in a bathroom and a leaking shutoff In the basemen for my outside irrigation system. Very prompt response from Sink To Sewers. Brian fixed the leak but went beyond and adjusted the positioning of the faucet handles and showed me what the problem was. He took time to explain in detail and then completed the work very satisfactory. Then he tackled the shutoff in th e basement. Again Brian explained in detail what should be done and just replace the shutoff. It was like a jigsaw puzzle, because though the years plumbing work was required Replacing the whole house shutoff ( which had failed some years ago requiring the city to turn off the water at the street). Brian replaced the jigsaw with one smooth continuous pipe and shutoff. Needless to say that I will be calling Sinks To Sewers for my next .plumbing job. Very very pleased with the workmanship!

Heather H.

We needed our kitchen sink snaked. Sinks to Sewers came the same day I called them! He fixed my sink and a toilet in record time. The tech wore a glove and mask, important during this virus outbreak. Highly recommend and thankful they could help us!

Gustavo P.

Thank you for your services. I had a backup in my sewage due to the drains being clogged from tree roots. They took care of it in a timely manner, were very receptive and gave me a great price compared to other Plummer's.

Suparna M.

We have used Sinks to Sewers several times and they have always provided us with exceptional service. We just had a faucet replaced by them and they did not disappoint. Punctual and friendly, with reasonable/competitive prices and high quality work.