Simpson Plumbing

M H.

While doing a remodel I ran into a plumbing issue and called around trying to find a plumbing company on short notice. I ended up calling Simpson Plumbing and they were the only ones who could get me in on short notice. They sent Kenny Heflin out who patiently worked through a difficult issue and got our kitchen water back up and running. Kenny was thoughtful and had a positive attitude while he worked through the frustrating problem. Thank you Kenny and Simpson Plumbing. I will definitely be using you again.

Joel C.

I discovered our STEP system wasn't working properly and the tank was quickly filling with large amounts of waste. I contacted Simpson Plumbing and they were out the next day first thing in the morning. Kenny was personable and kept us up to date on what he was finding. This ended up being an all day job for him. I know it wasn't easy as he was elbow deep in the muck. We would highly recommend these guys!

D G.

Kent made two trips to get our spare shower fixed. He did a great job by finding the problem. He was on time the first visit and early the second (having to do two trips was not his fault, by the way!) He was very kind and courteous, and let me watch out of my own curiosity ... putting up with all my questions. Calling for an appointment is easy. That they sent Kent was our bonus!

Tom B.

Hot water line in our concession stand burst from the cold. We were able to quickly shut the water line off so it was not an emergency, just urgent. Simpson responded quickly, was analytical in discovering where in the ceiling the leak was, they made a minimal hole in the drywall to access and repair, and did the work quickly. VERY appreciative of their professionalism!

Jakie S.

My kitchen sink clogged Saturday night. I asked my neighbors who they recommended and it was a resounding Simpson's Plumbing. And I wouldn't hesitate to recommend them. I booked my appointment on line for an email confirmation and text. The day before the appointment they called and were able to get us in early (great). They gave me a two hour appointment window. Kent called nearly on the dot to the time and confirmed he was on his way. And then!! It sent me a text so I could track him and a picture of what he looked like. I love that feature. For me I try and get my dogs out of the house before repair people come over. This allowed me to have them in the garage and help Kent find the house. Personally for me I felt a sense of security, because I already knew what Kent looked like. When he came in the house we discussed price. It's no bullshit they charge for the job not the labor. I appreciate that. Just a flat rate agreed upon up front. He got to work. All in all it took him maybe 15min. Great job! If I need a plumber again. I know who I am calling.

David C.

Thanks for unblocking our pipes. This is the second time in a couple of years that we've called on Simpson. I like it that we are patronizing a local company that shows up when it says it will. We had two different people from the company, but both were polite and knowledgeable. The I will call you the next time we have a problem.

Elaine G.

This started out to be a great experience, I said the clog is probably right there by the shed. My mom has had it fixed there before.
Then once they left I have dirty floors, bag of shit in my carport, big hole not filed in. Telling me to let it dry out, fill with gravel not dirt. It's raining, and winter ... what's the odds it will dry out anytime soon. Charged me 547.00 for a pipe of maybe three feet long and two brackets to hook it on. Outrageous!!
Won't call them again. Tried to stay local, shouldn't have!!! 1046.68 dollars later I feel my toilet and shower work but got handed a mess!!!
Now I can't enter my shed because there's a huge hole.

John K.

If I could rate it lower, I would. We recently had our kitchen remodeled. Our Contractor subbed the plumbing work to Simpson Plumbing. They came in did their part of work and left. Kitchen was completed. During this period of time and for a couple months after the remodel the weather was good..mostly sun. We did have a shower or two...One evening I noticed a leak in my basement (bedroom). Watched very closely, did not notice the leak again (until it rained) I noticed some discolored area's on my ceiling, pushed on it...caved in (sheet rock was wet) Had mold all over the wall, insulation was wet. Called the contractor, who called the Plumber. Plumber came out...""was not our fault...we did nothing wrong"" well we googled mold and found it actually grows pretty quickly. In any case, our contractor tore everything apart (which included removing cabinets in the kitchen) and in the process found the issue. Vent on roof, comes down to sink...there is a point where it comes to a T and the 2 ends were clamped together (were supposed to be) there was a hose clamp on one side...BUT was not tight other side, no hose clamp. They also ran a water line from the source to my refrigerator and just laid it in the floor, did not secure it to anything. In my opinion, and the opinion of my contractors employee's the plumbing was half ass at best. I would NOT recommend hiring this Plumber, as the work is sub par, and then when called on it ""it's not our fault"". NOT eligible for rehire !!

Michelle L.

The company came the next day to fix a problem with our water main (between house and water meter) They ended up replacing the whole line. They left our lawn in perfect shape, even though the had to dig a hole. the workers were courteous, professional and very nice.They had the problem fixed in under three hours. Their prices were reasonable for the work done.

Sue T.

Needed a new laundry faucet installed. Plumber left the apprentice here to put in a new faucet which took hours and then was charged over $400.00 for a faucet install! And I had already purchased the faucet. He Spent a lot of time on the phone with his better half. Also, charged 75.00 dollars to look and see if washing machine hose had a screen on it. Won't use them again at those prices and it was annoying how long he was here.