Simpson Plumbing

Regina I.

I have to say I am thoroughly disgusted with this price gouging and you should be too.

Let me start by saying first of all the technicians were very nice. They came out. They didn't charge to come look at the issue and they were super friendly. However, I told them I had a leak under the sink they came in. They were here for four or four minutes said that I needed to have the basket replaced underneath my drain And then proceeded to tell me it was almost $600 the bid. I was floored. I let them know I could not afford that.

Thank them and when the company sent me a review, I said the guys were nice however it was too expensive for my blood.

Here's the best part I called my sister who basically can fix anything , she came over the next day got underneath the sink and told me that the Gromit was loose unscrew it pulled out the ring that's rubber that had plumbers putty on it rinsed it off, cleaned out . Put the seal back in the connector, resealed it with the plumbers putty. Said she brought it and it cost her five dollars! After tightening it back up she ran hot water through it for 10 minutes and it's perfectly fine. I didn't even need to have the strainer replaced.

I then called my brother the next day who is a plumber in a different state. I asked him how much would he charge for this service , He said he would charge $100 service call and then $50 to fix it.

This company should be ashamed of themselves. I understand that there's overhead. I understand that you have to pay employees . However , this is serious price gouging!!!!!
I know the times are hard, but this is not the way to gain customers. So if you're looking for a plumber, I would seriously Consider looking elsewhere..

Tom Z.

install new well pressure tank and filters.
we had a difficult start but they put in a lot of hard work to make sure the end results was perfect for me. I appreciated the extra effort to make it a quality installation.

Stewart D.

Had Simpson Plumbing give us an estimate to fix a issue with a tub faucet installed with the handles backwards (an Anji list guy did this and wouldn't come back to fix it). They charge a non refundable of $100 for an estimate that can be applied to the total if you go with them.

They came out and said it would be $925 to fix it!!! And $425 a piece to install the matching sink faucets!

We had another plumber come out and he just swapped the cartridges in 10 minutes and said no charge, just call on the next real job.

Peter L.

We had an emergency water leak from the toilet tank. Messaged Simpson Plumbing from their website. My request was returned within half hour from Jerry Simpson. And in less time than writing this he took our information and was on the way to our place roughly around 20 mins. Jerry's excellent, friendly, professional manner was a pleasure to deal. He was well prepared, provided free estimate before the work started. Replacement quality part (actually only few months earlier installed by cheap, non-professional handyman) was on hand and installed without delay with minimal fuss. The only downside, it was not cheap because there's an extra hefty charge of $250 for calling in emergency service without appointment in addition to repair labor and parts.. With that said he gave me fair discount along with extra deals that made it all worthwhile. We'll be using his service from here on. It's better to get it done right the first time. Thanks.

Karl H.

We had a tricky situation and Chris at Simpson did a thorough assessment and then returned the next day with everything that he needed to properly complete the job. He did an expert job, solved the issue, and stuck to his original estimate. Simpson is now on my list to serve all of my residential and commercial needs. They are top flight!

Vicki H.

I used these folks through Repipe Specialists. Yes, they were quick and courteous, but left behind cigarette butts, grease stains on my carpet, and their sheetrockers left a mess of smudges on cement. They halfheartedly fixed my fencing with wire where they had to remove it to get to my well and left concrete debris in the yard. The lead took a water sample for testing a couple of weeks ago and I still have not received a report. Nor have I heard from Brad about pricing a filtering system. In short, avoid using these folks unless you enjoy getting lame excuses.

Fan H.

We called Simpson Plumbing for a home project that I thought I would have time to complete. My wife decided I was taking to long and within days we had a member of Simpson Plumbing on site and suggesting that we should not install the Home Depot bathroom sink we purchased. We were recommended a superior brand/model by the service person and scheduled a new install date/time within days of the original date. After installing the two sinks my wife and I can now say we would call them again for our next home repair. We even purchased the plumbing check special they provide for piece of mind.

Jose O.

These guys charged my parents $300 to replace a standard kitchen faucet, which took about an hour. Granted, my parents didn't ask for a quote before they started (yes I lectured them), but come on, $300? The faucet itself was only $248.

Geoff T.

When I called them in 2012 I was happy with them. I needed an outside hose bib replaced, and they did it quickly for about $85. I was pleased, and the young service man was polite and friendly.

When I called them recently to replace a broken kitchen faucet, I was shocked when they came out and quoted me $500 for which I am guessing was 45 minutes worth of work... filling 4 holes in a kitchen sink with a faucet, it's handle, a soap dispenser, and a simple hot water unit. I could not bring myself to pay someone $500 for less than an hour of work. I'm no plumber but it took me less than two hours after watching a youtube video.

I was angry this morning when I received a bill in the mail for $65 dollars. I was never told there would be an evaluation fee when I spoke with them on the phone. And they performed no work other than the two minutes it took to tell me that they wanted to charge me $500 to fill 4 holes in my sink. $500 an hour is what I expect to pay a surgeon, not a plumber.

Jason C.

I set up an apt for the plumber to fix what ended up being a very simple pipe leak for my dishwasher. They gave us a 2 hour window when they would show up, and no showed! We called multiple times inquiring where he was, no answer, no call back...only use if you have time to waste!