Simply Leak Detection

Tejal R.

Be aware!!!! Generally, I wouldn't say I like to review, but I couldn't help to write this review. It's for the sake of others that are looking to hire Simply Leak. I don't even trust all the 5 stars reviews, they are deceiving. They came out here in May and charged us $500 for an inspection of a leak. Which we didn't mind paying but they totally missed diagnosed our irrigation system, and told us that there was no leak. Two months later, when we turned the sprinklers on, we discovered huge puddles of water under the deck which was accumulating from an irrigation leak. When I called them again, Mike didn't even hear me out or didn't want to admit it, instead, he kept telling me that it will be $450 to come out here again no matter what. I wouldn't hire these people, all they want to do is rip you off and don't care about service.

P K.

I am so grateful that I called Mike regarding a leak in my incoming water line which is somewhere between the meter and my house... which are 800 feet apart! I had already been speaking with various leak detection and plumbing repair businesses and my head was spinning. After receiving an estimate to replace the entire incoming line... I switched gears completely to detect and repair. Mike was so patient and helpful when I called. He explained every detail of their service, how it works and what it would entail with a pipe the length of the one to my house. I cannot express how much I appreciated his helpfulness, professionalism and honesty. It is just off the charts. He made it clear that I did not need his services - yet. He explained when to call him back if XYZ were to occur and that a complete replacement of the line was not likely to ever be needed. WHEW! What a relief. So grateful to have connected with this man. Kind, honest and clearly knowledgeable. :-)

Young K.

I saw a spike in the water bill that led me to believe that there was a potential water leak somewhere. I searched for some obvious spots both indoor and outdoor but couldn't find anything. I ended up calling a local plumbing company ""At Your Service"" for help and they referred Simply Leak Detection service.

I was able to arrange for Michael to come out for the inspection fairly quickly. When he arrived, he quickly went to work to find the leak in about an hour or so. Michael offered me to listen to his device for the water leak sound coming from the pipe (it sounded like air coming out from the water, like bubbling, which should have been quiet.)

I scheduled plumbing service from ""At Your Service"" again for a repair and they found the water leak on the spot where Michael sprayed a giant ""X"" mark on it. The repair is done, called the public utility service for a leak adjustment, and I am very happy and impressed with Michael's service and knowledge from his years of experience.

Highly recommended.

Thomas E.

After speaking with the owner Mike on the phone to set up an appointment and payment through a trust fund which would have been paid even before the detection service was performed I decided to go with another company because the dump my dog took in the yard this morning has better customer service skills than him. Not my loss, plenty of other leak detection companies out there. FYM

Tony A.

Pros: Responsive; reliable; Kane did a good job, provided friendly customer service, and worked quickly to locate the leak using nitrogen/hydrogen/technology; appreciated how Kane explained what he was doing in an easily understandable way; would hire again

Cons: Paid $440, which was on par with other leak detection services but still expensive/overpriced overall; have heard of other companies charging around $325

Mike S.

Unbelievable rip off! Charges $550 just to come out and examine the problem. I couldn't even believe it at first. What a shyster!!

Mia A.

Mike found our leak quickly. Was professional and friendly and was clear on the cost up front which I appreciate. Came on time. Great communication. I would call him again if needed. Two thumbs up

Jaceon B.

I received a letter from the water company that said we had a leak. I went and checked my water meter and the leak indicator was spinning fast. I checked all the fittings inside and outside the house. I went and turned off the water to the hot water heater, and the leak indicator slowed and almost stopped. I wasn't sure if it was the water heater and it need to be replaced or if the leak is from the line that runs after the water heater. Tim from I Need a Plumber got ahold of me. He did a phone consultation, then let me know that I should first get a leak detection person to come out first to help pinpoint where the leak was. Tim gave me Mike as a recommendation and I'm glad he did. Mike was able to find my leak in the slab in my kitchen under my stove in a 2 ft x 2 ft area. Mike had great customer service skills, he kept us informed throughout the process. He used many tools and listening devices to make sure he was as accurate as possible. I would definitely recommend Mike to anyone that needs his services.

Kevin W.

Mike was fantastic! He accurately located a water line leak that we had become aware of because of an unusually high water bill. He was professional and transparent in his work and communication, making me feel comfortable as the homeowner throughout the process from scheduling to performing the leak location service. I'd highly recommend Simply Leak to anyone in need of these services.

Job Details:
Property Type: Residential
Service: Water Leak Detection
Location: West Olympia, Washington 98502
Date Completed: Oct 2019

Amy W.

Overall very knowledgeable, accurate, friendly, and patient. Performed the necessary tests to quickly identify where the leak on our property was and answered all of our questions along the way. Gave recommendations for follow-up services required. Would definitely recommend!