Simple Water Heater & Filtration

Hillary A.

I contacted this company for help after my water heater developed a leak. I messaged them on a Saturday afternoon, not expecting a response right away, as I assumed they were closing already for the weekend. To my pleasant surprise, Azzi actually called me that following Sunday morning to get more details. He was super nice and informative, took his time to explain to me all the possibilities and potential fixes. My water heater set up was a little complex (thanks to some whacky tenants who messed with it without my permission) so ultimately we scheduled an in-person consult to ensure we were going about the problem the right way. The consult went great - he determined the weird setup would not affect the replacement (Note - this was a green flag for me - he could have easily lied and told me the problem was more complicated just to charge me a lot more $)
He took down all necessary information and measurements to be prepared for the replacement itself. Was very transparent about any potential hiccups he may run into, etc. The replacement itself went without a hitch, and my water heater is now brand new and running great.
Azzi was super kind and informative throughout the entire process. His customer service, attention to detail, knowledge and experience are superior! I will absolutely be using him again in the future.

Frank C.

Excellent Service and Products at a fair price. I like that everything is thoroughly explained to you beforehand. Simple Water Heater is an excellent solution for your water heating needs. Also, don't forget to use them for servicing to ensure a longer life for your tankless water heater.

Pete D.

These guys are the best! I had an issue with my water heater - and they were not only able to fix it - but spoke directly with the manufacturer and were able to get some new parts covered under warranty. Would for sure use again. Super knowledgeable, timely and efficient.

Terri m.

Alonzo and Azzi were fantastic. Replaced my water heater and repaired some longstanding plumbing issues. Very honest, polite, and a real pleasure to work with. Highly recommend.

Molly J.

I had an issue with the filter on my tankless water heater and Alonzo came out to take a look. After checking our system and figuring out the issue, he explained everything clearly and gave us several options. He showed us what needed to be taken care of ASAP, what could be fixed down the road, and what was done improperly before, but did not really need to be fixed (more of a heads up that someone else may try to charge us for additional services). I highly recommend Pipe Doctors and Alonzo specifically! I received several other quotes, and the Pipe Doctor's prices were fair and Alonzo was thorough (and incredibly kind).

Casey C.

Alonzo was absolutely amazing! We were able to get him same day within a few hours though I know that's not guaranteed. All of our issues were fixed with professionalism and cleanliness and he was just a delight to interact with. I would highly recommend this company and I'll be using them to refer to my clients as I'm a real estate agent.

Marsha E.

My husband and I had Alonzo do work at our house yesterday. We highly recommend him. He did a great job, was very knowledgeable, very conscientious and is a very hard worker.

David L.

I was looking for someone who can fix a Noritz tankless water heater and found the Pipe Doctors from the Noritz website. They're very responsive, and nice to deal with. The technician was super knowledgeable and I he was quick to offer solutions that aren't the ""most expensive"" options. After the first visit, I added them to my contacts. A couple of weeks later I had a problem with a slow draining sink. Turns out there was nothing wrong so it was just a house call charge. Another plumber could have told me I needed snaking/cleaning/etc. and I would have said, sure, but it was nice to see that wasn't necessary. Two weeks later, the technician followed up to see if the drain was still functioning properly. So yes, I would whole-heartedly recommend Pipe Doctors Plumbing.

Cara M.

We had the best experience with Pipe Doctors. Extremely thorough, transparent and professional. Our water temperature and pressure issues were resolved and we updated some equipment for filtration. I highly recommend them.

Maggie L.

Azzi identified and repaired our Navien water heater. We couldn't be happier with his work, response, and overall concern to make sure our water heater works as it should. He is so incredibly knowledgeable and professional and took the time to explain our problem. We had a different plumbing company come out and had no idea how to service a Navien. Azzi is a factory recommended specialist with Navien and hands down an amazing plumber.