Simple Service Plumbing, Heating & Air

Curtis W.

The technician who came out, A.J., was awesome and transparent. He even installed a replacement shower towel bar for me and wouldn't accept a gratuity for it.

Here's what the company did, though. They quoted me $89 when I asked for an estimate on replacing a bathroom faucet and securing a kitchen faucet. When A.J. took stock of the situation, he quoted me well over $600 based on their pricing structure. He was able to knock it down to around $450, but Lowe's was willing to install the faucet for $175. Turns out the $89 was for a diagnostic with no constructive labor applied. At least they didn't make me pay that, given the ride the person doing the quote sent me on.

Kellie L.

WOW! Honestly from the phone call with Ansley (sweetest, most professional, thorough & knowledgeable person) to AJ who gave the best service- this company is so impressive. My sink faucet had been leaking on and off for years and it would get temporarily fixed. AJ was so above and beyond with everything that he did and I will be recommending this company to anyone and everyone!! :)

Peter L.

Noticed a puddle in my backyard near the water main. Found Simple Service through Yelp and they picked up as soon as I called and was able to schedule an appointment the very next day.

Aj and David were the technicians who showed up. They gave a real-time update in regards to their arrival as well as texted a photo with licensing verification. They're very professional and wasted no time getting to work.

They were able to diagnose the problem relatively quickly. Noted I had a leaky PRV. They informed me that whoever built this house used the cheapest material PRV which was prone to bursting. They replaced it with a brass PRV and some of the piping as well to make it more weather resistant in less than 2 hours.

Their pricing was fair. It's $89 for diagnostics but if you find them through Yelp, they'll give you $75 off the first service call. If you're military, they also give an additional 10% off.

Overall, I'm happy with the quality of their work and would recommend their services to the community.

Tracy S.

AJ at Simple Service was amazing! We thought all we needed was to get the shower faucets replaced, but it ended up being so much more. He was so kind and walked us through the process and stayed until all services were repaired and restored! So nice and got the job done to perfection! The dispatch staff was also so very kind and kept us informed! Thank you guys!

Kim C.

Very exceptional service.....would absolutely recommend! Customer friendly and willing to help solve my needs.

Melanie J.

We had a leak on Sunday and AJ along with Tristan came during the service window we were given and completed the work in a very professional and a very timely manner. They were quick but did the job thoroughly, even checking other areas we had questions about. 100% recommend AJ and Tristan.

Private P.

Highly recommended. Great team came on time and gave honest options and professional opinions on the work at hand.
They give a 4 hour window then text you a picture of the tech(s) and a tracking link to show an online map when they are on their way.

Best.

Clarisa C.

Tristan, AJ, and Jarrell were extremely helpful with their service. They helped us solve our sewage smell issues with our guest toilet. They answered all our questions and completed the repair in under 2 hours. They were very professional!

Michael M.

AJ and Adrian were great, true professionals.
We had received an estimate from another company and it was outrageous, charging us for test we didn't need. The guys identified the issue which was a leak in my main waterline and repaired it on the spot, saving me a few thousand $$$. If you're looking for a professional honest company you can't go wrong with Simple Service.

Cortney G.

Horrible experience. They charged 24k and then said they still didn't know the problem. They screamed at me several times and tried to overcharge. I am a property manager with 23 years of experience with plumbers. Hands down - no clue of professionalism