Simm's Plumbing & Water Equipment

Mrs. Scandipino B.

My husband wanted to have some 'challenging' pipes re-routed for my walk-in shower, we had a visit from
Discount Plumbing (Daly City), they came over and said they'd 'get back' to us but they never did-
we figured the job might've been too challenging!
We called Simm's as a recommendation from a friend- Simm's came over, did an EXCELLENT job!
My Husb who works in construction, said they were awesome- he highly recommends them!
Don't use anyone especially if you live on the Coast!

Emily B.

I agree with the other comments - the work is stellar. The plumbers are quick and professional. I appreciated the fact they tried to give me the least expensive solution. Lately it feels like businesses have forgotten the old adage "" the customers always right"" but not Simms. They have a customer for life.

Michael B.

Peter from Simms came by today to replace my pressure gauge for the house plumbing. Did a great job! Watched him for awhile...he did great work! Checked a few of my other systems before he left. I set up an annual check up with them. Highly recommended!

Dave A.

This is a double edged sword kind of critique . I love Simms and use them alot but .......when you call the office it is by far the worst customer service ever ! Bar none ,..W , ever , you don't even know you're calling Simms , I literally had to ask twice . If I could give them a 0 stars just for the office lack of enthusiasm and downright rude behavior I would and I love these guys .
Other than the front office's worst customer service ever the crew is awesome and their work at Simms is incredibly good . I use them all the time here in rural La Honda . They are awesome .

Joe G.

Called mid-day about a sewage pump that wasn't working. The woman I spoke with (Shelly?) was very knowledgeable and helpful. Had the tech at our house the next day exactly as promised. The pump was repaired with no problems since. Will definitely call them again for any plumbing related problem.

Mary H.

These guys (Elias especially) are the greatest! Very knowledgeable, efficient, reasonably priced, and professional. Elias spent 45 minutes with me on the phone late on a Friday night to help me disengage a sprinkler that was out of control. He and his team are fantastic.

Robert B.

Had a pipe fitting fail on saturday morning of a 3-day weekend. Calle the office, left a message and Mike arrived within an hour or so. Made the repair quickly and professionally and departed. Assuming they charge reasonable prices when I get the bill I'll be happy, especially when there was no other plumber working the holiday!

JoAnne J.

I can't say enough positive things about Simms Plumbing. They are professional, efficient, prompt, courteous and meticulous, They installed a dishwasher for me recently, Eduardo, was the technician, and he did a fabulous job and was thorough, neat, and obviously took pride in his work. I could not be happier with their scheduling and service and highly recommend Simms Plumbing!

Trina C.

We experienced a leaky water heater emergency over the weekend flooding our garage. Plumbing companies advertise 24 hour emergency service, only Simm's Plumbing responded quickly & efficiently. They even offered service when we had committed to another company.

All Valley Plumbing claims 24 hour service, no response after 6 calls. We were even willing to pay additional fees for weekend or quicker service. All Valley Plumbing scheduled our installation appointment for 5 days later. We had already been out of hot water for 2 days. Consequently, no hot water for 7 days caused us to cancel. Steer away and don't waste your time with All Valley Plumbing. They misrepresent and are outrageously unresponsive.

Steve Simm's saved the day! He came out to verify our installation that morning and Mike professionally installed the new water heater that afternoon. So many plumbing companies taught ""24 service"" we only found one that delivered.

Lisa E.

I found Simms by recommendation of a heating business owner, and I am beyond satisfied with their service and price. My 10+ year old water heater stopped working (pilot lit would not stay lit), and Simms made it to my home the very next morning after calling the previous afternoon. I was told the technician would inspect my old heater and try to repair, but they'd also bring a new heater just in case we needed a replacement. I thought it well organized that they asked upfront what size heater I needed to be efficient with time, but I was honestly worried that they really wouldn't try to fix my old heater and simply sell me a new one. What a pleasant surprise when the technician fixed it quickly (replaced thermocouple)! How refreshing to have an honest company to deal with, and the technician was very friendly and informative. Since my current heater is so old, the technician talked me through a future replacement and is going to send me a quote with our bill. Simms has won my business going forward. Thank you Simms!