Silver State Refrigeration, HVAC & Plumbing

Brent P.

Superb service. Friendly and knowledgeable technicians that love their job. Great perks with their membership service - free estimates/ inspection , AC maintenance twice a year and regular heater and pipe maintenance. Plumbing ain't cheap!!! But Highly recommended.

Tony L.

Came to change out the valve and spicket in my bathtub he was very respectful and professional showed up with everything needed to do the whole job. Did the job quick and left everything just as clean as I had it. Thank you for everything.

Darby K.

My heat stopped working recently. I called silverstate requesting repair. I was told a technician would contact me. It never happened. I am disappointed in the customer service recieved. It is also disheartening that a near 10,000 dollar system that was purchased less than 5 years ago requires yearly repair! I did manage to get it fixed, but not by silverstate.

Michelle M.

Needed an urgent plumber at my place of employment yesterday, and we called Silver State. And can I say...WOW! We received the absolute BEST service by Anthony. Once our service call was placed, Anthony arrived within the hour, and got straight to work fixing our plumbing issue. Honestly, I couldn't have asked for a better experience. He is also super nice, and very knowledgeable about plumbing.
Silver State is top notch. If we ever have anymore issues down the road, we will for sure call Silver State.

Sean H.

I called them for a toilet valve fix, I was told it was going to be $130 including their driving time 30 mins and service time 30 mins, if it takes longer it will cost extra. (They have my address so they know how long the drive will take). They came out and fixed the valve in 15-20 mins and left the site, but the bill came out to be about $200. I called back regarding the price difference, they said they'll look into it get back to me, which I never heard back. I called again why I didn't get an email I was promised, they said they were too busy and that I will hear back from them the same day. Haven't heard back for a week, and I filed for an amount adjustment with my credit card company to the amount what I was told. A few days later I call a call from a CS lady that was extremely rude. She basically said ""I never said that"", ""why is everyone okay with our pricing but not you"" and she starts making things up (lies). And she goes on and casually tells me ""That's the dumbest thing I've ever heard"" and I can hear her co-workers cracking up next to her. I decided not to lower myself to her level so I just hung up. What do you benefit from trying to argue and insult your customer? Anyways, that was probably the worst customer service rep I talked to in 40 years. I feel sorry for the owners of the company. Advice to management - please revisit your hiring SOP so you can filter these bad ones out.

G D.

We have used Silver State for years and they always exceed our expectations. Our upstairs unit wasn't cooling, I called at 8:00 AM, they said they could send someone over between 10-11AM to diagnose the problem.
I got a text at 9:35 that my tech Juan Pogan was on the way. He was very honest, gave me all of the options, and how much each option would be.
He replaced the option I asked him to, it worked. He was done by 11:30 AM. He cleaned up after himself and was very friendly and professional.
I can't recommend this company enough, we have never had a bad experience with them.

Chad F.

I noticed My water heater started leaking water all over the garage. I called silver State. They were nice. Their guys showed up on time. They knocked off money because I'm a veteran so they got a military discount. Also the guy was here within a half hour and he sent out an install crew within 1 hour for them to get the job done. I highly recommend silver State refrigeration, HVAC and plumbing.

Sarah H.

Service is great, the technician was very nice. However, the service charge for installing a bathroom faucet was high. 320.00. We decided not to use them for plumbing.

John C C.

Transferred 5 times! Don't waste your time with these guys! Don't post u do commercial repair and say u do not!

Matthew S.

The Management has no idea of what is going on. Lie after lie just to cover their butts. Terrible customer service. Office manager was laughing at me over the phone. Paid $1500.00 up front plus return home fees down the toilet. They refuse to fix it or refund what does not work. Save yourself the aggravation and trouble and find a home town reputable plumber. BTW....if they tell you to talk to Elvis at their Vegas office....you'll never talk to him/her. Must be a code word for trouble! Elvis is dead and this company smells like it!