Silver State Refrigeration, HVAC & Plumbing

A.L. G.

Silver State is a 5 star plumbing and HVAC company. Believe me, these people live up to their rating! Efficient, compassionate, organized, very pleasant to work with and above all, they GET THE JOB DONE!!

Jennifer E.

I received a quote from another plumbing company without detecting the source if the leak and quoted me $8000! I them called Silver State for a leak detection and was met with Larry, he was AMAZING! Very knowledgeable and upfront, he showed me the exact source of my leak amd even educated me on the invention of the AC. I greatly appreciate his service and it is great to know that GENUINE service technicians do exist. Thank you Silver State for being that company I can count on.

Teresa V.

This company installed my tankless water heater last May. Their field crew(plumbers) are exceptional. The people you call to request a service in their has no idea what they are doing. After install, they scheduled city of Las Vegas to do the inspection on June 16. June 15 they were calling me to check if I was home that day. When we arranged 16th is the best time for me. Then after we passed inspection, the new gas line has to be hooked up to the main. I called the office and no one knows what I am talking about. I am on my third oerson who will call me back.

Hope M.

My a/c has a leak and Matt Whelan came out to give us a quote. We had Sierra out earlier in the day and it was terrible. Matt went above and beyond to help us. He was honest and helpful during a miserable situation. I would recommend Silver State for sure.

Lisa C.

This was the worst experience EVER having our A/C repaired. I gave them one star because it requires at least a star to continue. They came out to tell us the unit couldn't be fixed because the unit is not holding the Freon and they can't replace it due to the new laws. Ok so we purchased a new unit and it was installed however they had to go through the attic to install the new unit but had to cut the drywall as the new unit was larger then the hole. 10 calls later and taking 5 days off work for them to return. No show and no call the first day and then sent a new sub contractor to do the repairs. Simply put, the worst service from a company we had purchased another unit from a few years ago. Do yourself a favor and find a more reliable, professional company to do your A/C repair or replacement!!!!

Nicholas S.

The supply line to my toilet burst, and I had to replace the entire shut-off valve, since the two were connected. I did some research on the internet, and I needed to shut off the water to my house in order to properly remove the old shut-off valve. Unfortunately, I didn't know where my main line was so I called Silver State Plumbing to see if they could help me out.

I called on a Friday morning, and they told me a technician would come by anywhere from 10AM-1PM. I was told upfront that it would be an initial $79 inspection fee, and any work done would be added onto that initial fee. Sounded like a good deal, I thought.

The technician didn't arrive until around 2PM. When I told them the situation with my toilet supply line, even he had trouble determining where my main water valve was. When we eventually found it (an hour later), he told me he could get a technician tomorrow to fix it. Excuse me? I thought you WERE the technician. Turns out he was only the ""sales guy"" and he wasn't ""legally allowed to touch anything."" Funny how the representative on the phone didn't disclose that. Seemed like a cheap way for them to get the inspection fee without actually doing any work.

Anyway, now that I knew where my main water valve was, I was able to turn it off and then I just watched some YouTube videos on how to replace the toilet shut-off valve myself. I suppose he did ""help"" in a way, but was it worth $79? Absolutely not. You're much better off just watching some videos on YouTube, and attempting to fix the problem yourself. You'd easily save around $50. Don't waste your time and money with Silver State Plumbing.

Kevin L.

I have used them before for both personal and business HVAC needs, but they just lost my business permanently. I called to set up a visit to repair one of the units at my business. Everything was going fine until I was out on a brief hold. When they came back to the phone they informed me they were not scheduling anything. I was caught completely off guard. I asked why not and was just told the service manager said they weren't scheduling anything. I said I didn't need it to be that day and we could schedule it further down the road. Still, they refused to do anything. I could not believe it. I don't know if I was being discriminated against or what. My business has paid them thousands of dollars in the past, not to mention the $12k I paid last year when they replaced the HVAC system in my house. But now they have lost my business. I googled other commercial HVAC businesses and the first place I called was able to schedule something for less than two days later. I will never use Silverstate again for anything--commercial or residential. So disappointed in the way I was treated!

Joe O.

Very professional & Great Service!

Jared P. went above and beyond. He took care of all my service needs & Saved the day- Thank you so much Jared!

Terry B.

A tenant had a clogged toilet. Cost to snake the toilet should be no more than $75 to $150. I was charged $198. Garbage Disposal was seized up. I told technician it was only 18 months old. He said it was broken and could not be repaired. He quoted me $628.00 for new Disposal including labor. I said NO! After he left I had a handyman go over to inspect the garbage disposal. There was a can pop tab wedged in the teeth of the disposal. Once removed. It works fine! I cant believe this technician did not do such a basic inspection and tried instead to over-charge me for a new Disposal that costs $149 for a 3/4 HP. Watch out folks!!!

Tina T.

This business is unprofessional at best. We called to inquire if they service water softeners and they informed us that they did, and that a diagnostic would start at $25. We excitedly scheduled an appointment with them hoping to get our softener fixed. The technician arrived and instantaneously informed us that since their company did not do the water softener install, so they would not diagnose or repair it. The tech, Chavis K, then refused to leave the property without collecting the $25 fee, after refusing to perform a diagnosis. Feeling uncomfortable, my partner paid the man in cash. After calling the company back, they refuse to refund the fee. We have owned our home for 10 years and had many repair companies on the property. This was the absolute worst experience we have had in ten years. I can only IMAGINE the money they are STEALING from unsuspecting customers. This company also does not provide any physical evidence of their transactions. Should have just refused to pay and call the police. Please, reconsider your choice if you are thinking in investing in this company, in any way. Also, I never write reviews. I am in total disbelief... ZERO STARS.