Showalter Construction & Restoration

John B.

Bottom Line Up Front: As my parents said, """"We're glad we chose Showalter take care of our home!"""" Trusting Showalter Construction and Restoration was the best thing our family could have done after such a traumatic event. They're skillful, thorough, competitively priced, and make customer care the most important part of the process. Showalter went above-and-beyond in helping my parents after Hurricane Michael in October 2018. They are fully licensed and insured to accomplish every task, and have earned the trust and confidence of everyone in our family. They're transparent with every task and provide realistic expectations so there are no surprises (remidiation, restoration, permits, gov't inspections, etc). We did multiple searches for help all around the region. We looked at price, location, reviews, specialty, and Showalter was consistently near the top of every search. We contacted a few companies for estimates for the dry-out / saturation mitigation, demo, roof work, and reconstruction, and Showalter was the only company that had all the right credentials for every part of the restoration. They're the only ones that were available in a reasonable time, and they were clear about their techniques and their limitations. Robert arrived to assess the damage to the house & property a couple days after we called them. He impressed us by communicating consistently and answering ALL our questions over the span of many hours including a conference telephone call with family and contractor friends. Though he had other clients, he made my parents and our whole family, feel like we were his only concern. He literally sat in the backyard fielding every question as if we were his only client. Robert took the time to explain the whole claims process from start to finish in terms that every could understand. He explained how his services are applied within that whole process, and the details that are rarely discussed like the mental stress my parents should expect to face at times. Only after he was sure we understood the concept of each step did he discuss the finances of the process. Robert was not pushy, rather he was realistic with the payment of the project as another step in the process. His goal was obvious; to ensure my parents understood the operation as a whole and ensured he had their trust and comfort with the process regardless of whomever did the work. He spoke on a peronal level and identified evidence-based results and experiential moments, he never insulted their competition or make any sort of derogatory remarks about anybody. After a traumatic event like this hurricane, Robert Showalter's assessment proved to be as therapeutic for my parents as his work is efficient. Showalter and his team made a great effort to communicate and provide rational and reasonable expectations. There were no surprises; some of the matters that arose were already discussed as possibilities (sea wall, pipes, etc). The entire crew Showalter brings are some of the most professional people I've ever encountered. Their team worked so competently & diligently that the process seemed to be quicker than previously imagined, which is great because the sooner the house is fixed the better! Other companies were vague or ambiguous with their process and pricing, and public records now show many of those companies were simply a shady practice wishing to steal people's money in a time or crisis. The Showalter Team is transparent; everything they communicated has been proven true, and they were honest every step of the way.

Peggy R.

Thank the Lord for sending these people to help us-they are truly in the business of helping! They are sincere and trustworthy and deserve every kind word said about them. We are in the midst of the repairs so we can't wait to review them when it is complete! That being said, we can't sing their praises enough to this point! Each and every person has our best interest at heart and we appreciate every one of them!

Jennifer G.

I recently had the pleasure of working with Robert Showalter and his team, Thea and Cody, on my home renovation. The unfortunate circumstances of being hit by flood waters from Hurricane Idalia were calmed by this teams' """"plug and play"""" action. Their dedication to getting the job done was truly impressive. Although the project took longer than I had anticipated, the end result was absolutely beautiful. I'm very happy with how my home turned out. Thank you to Robert and his hardworking crew for their exceptional work! Hopefully we only meet again for happy renovations! Jennifer Gans

Mosi B.

Showalter Co and the entire team (especially Thea) has been awesome with the start of my fire reconstruction and clean-up. Robert use his 3-D mapping and camera equipment to provide insurance company and adjusters with 3D photo evidence to support all the needed repairs. Robert, Thea and team were great letting me know the process and steps to get claim started and improved my overall situation and restore my house back to normal. They were always quick to respond and answer any questions. If your looking for professional team who has the experience , equipment , and more importantly customer service to handle your fire reconstruction or any rebuilding needs ,contact them ASAP

Margo K.

Enough cannot be said for the work done by Showalter Construction & Restoration. My previous review gave five stars for the emergency services provided when we had a fridge leak that threatened to destroy our entire kitchen. Once again, we are giving Showalter five stars, but this time for their work in bringing our home back to life. Truly a team effort, Thea was diligent in working to secure the funds from the insurance company to start the work. Robert listened to our requests, answered all of our questions and set realistic expectations for the job. We were after a very specific flooring, an extra long plank LVP in a very specific tone, and Carrie delivered on locating the perfect product for our home. Upon arrival and throughout the duration of the job, Victor and his team were professional and exact in their work. Not only did they deliver an incredible final product, but Victor, Juan, Jeremiah and James were polite and patient with our family and dog as we in and out of their workspace. Everyone who comes in our home mentions how incredible everything looks. This team did not cut a single corner and worked to make every last piece of flooring, baseboard and trim they installed look complete and pristine. It is a testament to the standards this company holds. When Robert said he would work to make our house whole again, he truly meant it. Not a day goes by when we don't take a moment to look at our home and feel thanks for Robert and his team. There is no one else I'd call in these circumstances again, and I will gladly share this business with anyone who asks my opinion. Thank you Showalter Construction & Restoration for turning a disaster into a delight.

Brandon H.

The wife and I were scrambling to find a contractor who would take on our project as it happened just after a hurricane hit the area. We came across the Showalter team and were glad we did as the quality of work they expect and perform is worth any delays or waiting. Our project took about a year which wasn't ideal but we understand when it comes to construction and other unforeseen events along with making sure the project gets done right, there will be delays. Don't hesitate to give them a call!

Y B.

Mr. Showalter and his team are simply exceptional! I cannot say enough about his attention to detail, knowledge of construction, remediation, and insurance issues. I have never dealt with someone that surpasses all others when it comes to knowledge, professionalism, and attention to detail. He handled my water damage claim/issues and was instrumental in helping me and my family get through the many hurdles we had relating to insurance issues, estimates, reports, photographs, scans, cleanup, etc. I was impressed beyond words. Mr. Showalter and his team are ABSOLUTELY the best and I highly recommend Showalter Contruction and Restoration to anyone that needs help getting through the remediation/renovation and construction process. Thank God for Showalter Contruction and Restoration!!

Rebeka C.

The team at Showalter restoration did not fail to deliver. The team executed on all of their commitments, and made the process of restoration seem easy. Their attention to detail is like none I've seen before, they treated my home like it was theirs. If you have a construction & restoration need, I highly recommend that you put your trust in the Showalter team, they will deliver for you too.

Marina L.

Robert and his team from Showalter Construction have stood by me throughout the entire process of picking up the pieces and starting the recovery from Cat 5 hurricane Michael without wavering or ever making me feel like they had abandoned me. Showalter Construction was very fast in the initial days after the storm in getting a tarp on my home to prevent any further water damage caused by additional storm activity. Robert and his team continued to closely follow the dehumidifying of my home and ensured that my property was treated with anti-mold chemicals numerous times to prevent any possibility of mold forming after the removal of my damaged insulation without additional charge to me for the extra man hours or materials that were used to make this extra effort. Now as I wait for the rebuilding of my home Robert has remained a positive encouragement throughout this difficult process. Having experienced the catastrophic ordeal of losing my home, I am very grateful to have the knowledge, experience, and professional support that Robert and his team have brought to the recovery effort after Michael. Unfortunately, months later I have neighbors that did not have someone like Robert or his team to advise them throughout their recovery. They have discovered after their roof was repaired that the water damage they sustained from the storm was worse than they had been told and now they must go back through their homes and rebuild areas that they thought were undamaged. Thankfully Robert laid out a clear plan for me of what I needed to do to best overcome this disaster. By doing so I have avoided these same pitfalls. Robert Showalter has been a man of his word and Showalter Construction has been reliable and trustworthy throughout this entire situation. Without a doubt if I had not called Showalter Construction after the storm my situation would be desperate at this point. I know that I can depend on Showalter Construction to be here throughout my recovery from hurricane Michael and once the rebuild begins I know that it will be done correctly.

Corey L.

On October 10th 2018, a category 5 hurricane nearly destroyed our home in Panama City, FL. I was deployed during the time of the hurricane and could only imagine what was left of our home back in the states. I arrived in the local area on October 16th to find a badly damaged home and was in disbelief. Like many, this was my first encounter with a natural disaster, much less one this large. We had already heard horror stories of contractors moving into the area preying on unsuspecting homeowners, so we were extremely skeptical before hiring anyone to do work for us. If you've read this far, you're probably wondering what happened with Showalter and how we were treated. I found Showalter construction through a list of approved contractors that our city had vetted. I decided to meet with Robert, the owner. Robert explained to me that he was prior military and ensured he had our best interests in mind. You have to remember that Showalter construction came into our lives at a very vulnerable time in our lives. Not only had I came from one war zone to another, I had no clue how to proceed, who to trust, or even what step was next. I told Robert that he was either an outstanding human being, or he was a well prepared con-artist. He chuckled and continued to ensure me that he would take care of us. Showalter Construction has done an OUTSTANDING job of doing just that. He linked me with a public adjuster which I will address in a separate review below. We are only complete with the first stage of debris removal, property preservation, and the initial phase of property reconstruction. To date, I have Facetime'd with Robert multiple times while he has been at the property. Since I'm no longer located in the area due to a move mandated by the military, Robert has went to extra lengths to ensure every step was completed meticulously and with the highest standard. He doesn't treat homes as they are just another site, he treats them as if they are his. Finally, if you are searching for a contractor because you are in a similar situation to what I was, stop! You will not find a better company than Showalter Construction. It's going to make you feel uneasy to put what you have worked so hard for in someone else's hands. Showalter Construction, under the watchful eye of Robert Showalter, is the company that you need. It's hard to trust people nowadays, but please know that by hiring Showalter, you'll be taken care of.