Sherlock Plumbing, Heating & Air

Steve P.

They are great. Techs are very friendly and knowledgeable. A/C system wouldn't turn on. John was great. Took the time to explain the issue to me and was able to have everything repaired and working within and hour. Would recommend them.

Christopher S.

I had an appointment with Sherlock for 4:00pm yesterday but they re-scheduled for today because they were so busy. As it turned out that was a good thing because Jonathan would have been working in the dark. This morning Jonathan showed up on time and diagnosed the problems with my A/C unit and thermostat. Jonathan left briefly to get the parts he needed, then he returned and repaired our A/C unit and replaced our thermostat. We will call Sherlock again.

Vito A.

We just turned on our AC system after not having used it all winter and were facing a foul 'stinky sock' smell which was pretty mortifying. We have guests arriving in a few days. Called Sherlock and they had someone out here the next day to clean the evaporator coil. Jonathan diagnosed the problem and they were able to save the day for us. Signed up for their annual service/maintenance program to hopefully avoid this happening again in the future.

L A.

Ask for Kyle! He came out for a system check and thermostat installation and he was extremely knowledgeable, comfortably personable, and very trustworthy. Kyle is our new go-to HVAC guy! Very happy to have found him and this company. Also, Bob at the calling center/office helped to schedule us the next day and walked me through the services offered and what to expect on the day of service.

Ken H.

Amazing job, came fast and friendly service. Would always recommend them to friends and my dear family.

Patricia B.

I have used Sherlock services in 2017 and called them to trouble shoot my furnace. Josh Thompson was sent out after the technician recommended replacement of my over 20 year heating unit.
Josh took the time to educate me on the heating and cooling systems in the industry and the prices are competitive with other companies.

Mike M.

Last fall not 2021 but 2020, our furnace broke. This was right in the middle of of Covid. We called several servicing companies and nobody even answered our phone calls. This year we had a lot more luck. I called Sherlock plumbing heating and they sent out Josh Thompson. I found Josh Thompson be a very knowledgeable and friendly service technician. I could communicate with him very easily and he quickly found the problem. The problem was not with our furnace but with the ground that attaches to it through our wiring system. He explained this to me and As I am kind of handy, I was able to repair the problem myself. If it wasn't for the ease of talking to Josh Thompson and understanding what was going on, I would not have been able to do so. I really liked him and I would highly recommend this company to others.

Crystal K.

We had a full AC & Heating install done with Sherlock in 2020, and they did such a great job. Everyone we worked with were so thorough at explaining everything to us. We've had a couple of thermostats die on us, but each time we called them they came out the same day and replaced them no charge. They definitely offer up some of the best customer service of any profit service we've used.

Kathleen F.

Sherlock installed our air conditioning last year and we couldn't be happier. They were patient while we went back and forth for months on the particular unit and bid. The crew who came out were polite and professional and even found ways to improve our ductwork so our whole HVAC system operates better. They recently came back to do a follow up inspection and their technician was equally skilled and had great customer service skills. I can't recommend them highly enough.

Cheryl P.

Duct system was over 30 years old. Spoke with Nate and got a great quote. Guys came out the next day led by Dylin (7 altogether) and got the job done. They were friendly, clean, thorough and worked extremely well together as a team. Couldn't be happier with cost, work and timing. Definitely recommend Sherlock if you need anything in their line of work.