Sherlock Plumbing, Heating & Air

Katrina D.

Fantastic Service. Jared fixed a wiring problem after double checking his diagnosis. This company installed the heater and thermostat, and when they said they would do quality work AND follow up, they meant it! Could not be more satisfied, and happy to pass along this business to my clients.

Dale S.

Although the job took longer than expected Eddie always told me what time he would arrive which was confirmed each day by Tina. Eddie explained everything and was meticulous. Everything was cleaned up before he left for the day. Carlos helped on the first two days - he was polite and clearly worked hard along side Eddie. The last 2 days Frank helped Eddie. I will definitely recommend Sherlock and tell people to request Eddie as their installer.

Justin C.

Decided to finally pull the trigger on an AC unit for our home. Called Sherlock and one other company for bids. Prices were competitive and overall service was excellent. Mark S was very professional and responsive. He went out of his way to make our experience positive and convenient. The installer, Eddie L, and team were prompt, professional, very friendly and did excellent work. They even came out on a Saturday to accommodate our schedule. Very positive experience, will recommend Sherlock to family and friends.

Amanda T.

Sherlock came out and diagnosed our AC problem correctly for $69. dirty evaporative coil. His estimate for the repairs - clean coil $338, remove and replace coil $864 - total $1200. our original licensed contractor, that installed the unit 2 years ago, came out and pulled the coil, cleaned it and replaced it for $75. thank goodness, we didn't go ahead with their estimate.

Jim H.

Three years ago we had Sherlock install new AC and Heaters in our home (we have three zones, and they replaced two of sytems and refurbished the other). They did a great job at the time and we were very happy with the work done. I'm writing this review today because it the after installation service over the last few years has been fantastic. I really wanted to comment on two things: First, Aaron Sherlock absolutely stands behind his work! We recently had a problem with one of the systems after it had been in our house for a few years (a mechanical failure, not a service or install problem) and he kept sending his guys out to make sure it worked. Sherlock did not give up until we were happy. Second, I'd like to recognize Fred Radtke, who was the service technician on the job I describe above. The A/C was not working and the new part wasn't due in for a week. Fred came out on a Saturday, cobbled together a temporary solution, and got our A/C up and running during the incredible heat we are experiencing so we can sleep comfortably until the part comes in next week. Truly incredible customer service. I've recommended Sherlock to several folks without hesitation in the past and will continue to do so in the future.

Brad S.

Had to call to get someone to look at our a/c unit as we had some problems with moisture and it not putting out cold air. I called Sherlock because I was very impressed with their service as we had an issue with a heater 2 years ago and they fixed it for a very reasonable price with great service. This time our technician was Fred R who was right on time and very polite and professional. Fred got the job done while being very attentive about keeping everything clean while he worked in the house. He just finished and the unit now works great for less $ than what he estimated it would cost. I would definitely recommend Fred and Sherlock Heating and Air

Brett L.

We contacted Sherlock Heating and Air conditioning early the morning after our unit failed. The moment they opened we received a call. They were able to come out that day!

Mr Dwayne Hunter showed up early. He was very professional.
The job was completed promptly. Additionally and he gave us a comprehensive check of our system above and beyond just repairing the problem.

I give my highest recommendation for Both Sherlock Heating & air conditioning and Mr Dwayne Hunter our technician.

Well done
Regards
Brett Livingston

Robin B.

AMAZING!!!
We had Sherlock previously replace our ancient furnace (2013) and had a great experience!
We are having them back to fix our air conditioning system that is failing- the incredible staff (thanks for the expertise Dwayne! and phone support Benita!) is why it is a pleasure doing business with Sherlock. Their professional integrity shines through in the quality of the work that is done quickly and effectively and their product selection is excellent. Thanks everyone!

Kathleen F.

We have bee using Sherlock for about four years. We needed a new heater and all new duct work in the attic and they did an amazing job. Last year in the middle of our September heat wave our air quit working. When they came out it took them about two minutes to find the problem and fix it. He suggested we get there service contract, and we did. I am so happy we did, because last week, in this Septembers heat wave, our air quit working again. Because we have the service contract with them they were out the same day. Dwayne found the problem right away and stayed for almost two hours to make sure it was going to work properly. He showed us what the problem was and how to spot it if it were to happen again. I am recommending them and the service contract to my friends. Thank you again Dwayne.

Lisa H.

Once again Sherlock came through with superb service. Our AC went out on us during this heat wave on Thursday night. Called them Friday afternoon and made an appointment for Saturday morning. Fred came through for us once again and had our AC working!