Shaw Plumbing Services

Al S.

As usual, Ryan did an excellent job replacing an exterior faucet. Highly recommend Ryan & Shaw Plumbing!

Gig S.

Got a quote today to move some supply lines and drains in my basement for a remodel. Nothing big- no breaking into the concrete floor for the drains. Just putting a T into the existing sewer drain and re-routing the water pipes with pex. An 8 hour job, as they and other plumbers have told me.
I get a quote today that they can do the job for just shy of $4000.
That's hilarious.
Or it would be, if they didn't feel so brazen as to give me such a ridiculous quote.
Their price breakdown:
$350 for a permit
An assumed $400 for taxes.
So that leaves a balance of like $3200 for labor. Divided into an 8-hour day, that's $400/hour.
It would not require more than one person to do this job, so that would be $400/hour/person.
I'm sure they're gouging other people out there often enough that they feel this is standard practice.
I won't bother ever calling them again.
Shop around, people.

Frank G.

I needed multiple repairs such as replacing cartridges in 2 shower faucets, installing a new bathroom faucet, replacing a ball valve on my irrigation supply line, replacing a back flow valve on my irrigation system, and replacing a leaky frost free outside faucet. Shaw Plumbing was easy to call and schedule a technician to come out in a reasonable time frame. All repairs were done quickly and on time. Cost of the repairs were moderate, but service was friendly and many repairs were done in one visit if at all possible pending needing special parts. I would highly recommend them for plumbing services especially if multiple repairs were needed.

Robert M.

What a great experience! Ryan is exactly who you want representing your company. We had several plumbing projects that we needed assistance with. Ryan explained the ins and outs of each. We had a new water heater installed, two new toilets, and various smaller projects. At no time was there any pressure to buy something we didn't need, and in fact Ryan steered us away from a couple of options due to our needs and costs. All of his completed work was perfect. Shaw Plumbing of Spokane will be our go to from here on.

Danielle P.

Corey and David just came out to address a leaky toilet. They were personable/professional, knowleadgable and informative. Fixed the problem, double checked their work, and told me they would be out again quickly if there were any further problems. Scheduling the service call was also very easy and they came out next day (previous plumber I called cussed on the phone and was a no show). Will definitely use Shaw again!!!

Darik N.

I recently used Shaw plumbing. They were extremely expensive, but they super nice, on time, had great communication, and solved my problem. I'll use them again if needed.

C. C.

I just had a water heater installed by Shaw Plumbing, and others should be aware of their price gouging and exaggerated charges. The price for the installation was well beyond industry standard which was then padded with additional fees/expenses that one would expect to be included in the normal course of replacement. In addition to the already shamelessly inflated price for the water heater replacement, I was charged an additional $118 for a $7 shutoff valve, as if this was some kind of laborious addition to the already exaggerated charges. The shutoff valve fits in the same supply they had already charged me for, which is blatant price gouging. Then, I was charged an additional $418 to remove (unscrew) a very accessible 12-inch piece of supply pipe and replace it with Pex pipe (2 fittings and 12"" of pipe = less than $10 and 15 minutes). Again, one would assume that this would be included in the ordinary installation quote, or at the very least to be charged actual time and materials. Overall, I was charged more than double the cost of a reasonable water heater installation. This is a rental property, which houses a family with two small children. I was not able to be on site for the repair but trusted that I would be treated fairly when approving the work. Instead, they took advantage of the situation and padded the repair with exaggerated, commissioned fees and charges. This was a very simple, easy, and straightforward replacement. I did not expect them to be the least expensive contractor, but I always expect honesty and to be treated fairly. It took seven unreturned calls and messages to reach Clay, the General Manager, who agreed to discount the invoice, but then later declined to honor his offer - bad business, and a complaint has been filed with Better Business Bureau. I was charged over $3100 for this replacement. I am concerned that Shaw Plumbing is a dishonest, predatorial contractor and would be very cautious when choosing this company. I suggest everyone know what the actual costs are and beware of dishonest, unethical price gouging.

Vicki S.

False advertising when they say free estimates. It's $224.00 with tax to get an estimate. So just be honest.

Patty P.

great service..good work... but $450 JUST to put in a wax ring. otherwise would have given 5 stars

Nora A.

Outrageous prices. A garbage disposal install was over $750.00 . Yes the come on time and are nice , but $500 in labor for a 45 min job