Shaw Plumbing Services

Brian D.

We asked Shaw to replace an exterior faucet and to replace a cartridge that was causing a leak in our upstairs bathtub. The plumber they sent, Meki, did an excellent job and completed all work in about 40 minutes. The cost they charged us, $850.00, was simply outrageous for the brief labor needed and the simple products needing to be replaced. Yes, absolutely felt like we were over-charged, gouged; won't use them again. There are many fair-minded plumbers across Spokane.

Michael H.

Called about 10am on a Thursday. Spoke to a lady and asked about getting a plumber to install a new kitchen faucet and look at a leak in my pedestal sink. She checked her computer and said she could have Clay out between noon and 2pm. I agreed. Clay called about 30 minutes later and came right away. He installed the faucet and gave me some suggestions and estimate on fixing or replacing the old sink. Excellent service. Great suggestions and very knowledgeable. Shaw plumbing is now are go to plumber.

Annamarie D.

They do not stand by their work. They refused to admit that they neglected to make sure there was no air in the plumbing lines when they drained the water to do the repairs needed. This caused one of our lines to be compromised and the air left in the line caused problems of water leaking and damage to my home. They tried to blame someone else when it was clearly on neglect on their part.

John R.

Here is what happened at our house: I called Shaw Plumbing to fix a burst pipe due to winter freezing. Their guy had repaired this same pipe for the same reason winter before last. But he did not do that in such manner as to prevent a recurrence. So we had a recurrence.
As their guy was toting up what repair would cost, tapping it into his hand-held, my adult son arrived and heard what was being proposed. My son is an advanced do-it-yourself-er, can do a lot of stuff, but professionally is a high school math teacher.
He heard ""a thousand dollars"" to repair the pipe so it would not freeze again. He lost it. ""You are gonna charge my eighty year-old dad a thousand dollars to fix a leaked pipe, when you already were here 2 years ago, same pipe. When I can fix that pipe myself, today, for fifty dollars in materials and an hour of my time?!! Get out!!"" Their guy left.
My son then made good on that, returning an hour later with stuff from Home Depot - more than $50 but less than $100. He fixed it properly in about an hour with minor help from me. An interior shut-off valve on that pipe and a petcock valve to then drain any residual standing water for the winter. Problem solved permanently.
I am not writing this to dunk on Shaw Plumbing, just saying what happened in my case.
You might want to watch your wallet. Their bid was three times what an honest, modern, up-to-code fix should have cost.

David K.

Great communication....but their prices are ridiculous. They wanted over 3k to do some small plumbing repairs. Found another company that did the same work for $500.

Tracy A.

Excellent service got a next day appointment and he was spot on even early!! First time I've ever seen an auger was awesome done and problem fixed on the spot. Will use their services again Great from beginning to end (less than 24 hours from first call to problem fixed) if you want fast reliable service look no further
5 stars excellent

Marc W.

I have used Shaw Plumbing twice. Both times I was impressed with the work they did. Lonny came out his time and replaced a sink and a small water heater. The sink and the water heater both work perfect. The job was done in about four hours, the area cleaned up and cost exactly what was quoted. This company does honest work. You won't go wrong using them for your next plumbing job.

Debbie R.

I contacted Shaw Plumbing when our old gas tank water heater died yesterday because of their excellent online reviews and BBB membership & rating. Their office noted my immediate need, did not have an opening for several days, but asked if I was willing to be on standby and they would try to work me in and get back to me ASAP. Within a couple of hours they called and were able to come this morning and install a new water heater. I had researched online and they recommended/installed the brand that received the best online reviews. Clay let me know he was on his way, was onetime, was very professional, did the install and everything was in place and working. I highly recommend.

Jerry C.

I used Shaw before for a plumbing job and when an unknown upstairs tub leak came through the ceiling below, I called Shaw again. I was advised they could not get to me for another five days. Since I used them satisfactorily before, I accepted to wait for them. Mistake! When they did arrive the tech informed me they could not do the job for another 10 days. They were too busy with smaller jobs since this one would take two hours!
I talked to the office and was told, in so many words, that's the way it is!
I contacted another plumbing service and they came out the following morning, found the leak source and did the necessary repair.
One entire week wasted! That I could accept if the job was done by Shaw when they first came out, but the further delay and attitude by the office staff's indifference and lounge chair approach to the problem at hand was and is unacceptable.

Deborah D.

We have used Shaw Plumbing Services on several occasions and we have been impressed with their quality of work, their plumbing knowledge and their responsiveness.