Sharp's Plumbing

Janelle B.

Next day appointment. They came to seal the wax on our toilet that they ended up leveling out on multiple sides. Great work! Our favorite go to plumbers.

Jordan H.

We called Sharp's and they were there less than twenty minutes later. They quickly figured out what the problem was and had it done in about twenty more minutes. We were very impressed with how quickly they were able to help us and their great attitudes while doing so. We will definitely be calling them the next time we need a plumber!

Scott I.

What great service, was at my door an hour after I called. Friendly & professional. Fixed my issue for way less then I expected! Next time we have a plumbing issue, Sharps is who I will call.

Meggan B.

Absolutely awful customer service! After being yelled at and being mocked for what we paid for our home, I was hung up on and yelled at. Unpleasant and uncomfortable to say the least. Very unprofessional along with plain rude office Manager and very vulgar woman! Steer away from this business!

Felicia B.

Had Sharp's come out to fix our shower/tub diverter and address a backing-up kitchen sink. 15 minutes later everything works like a charm!

Jane J.

Charges to just come out. I was a bit surprised . That will teach me not to hVe people come over or at least ask if the change a fee just to come out. Wish they would of said something

Lynn P.

Brent is a terrible plumber. His work is shootie at best. We put in a whole new bathroom, and because we knew his parents, gave him the work. HUGH mistake. It's been going on three years and we have had nothing but problems with the plumbing. We have called him a few dozen times to fix his work, and he has his wife tell us to call someone else. I'll bathe in chit before I call Sharps Plumbing for anything.

Madeline R.

I created an account just to review these guys. I should have read the reviews before calling, but they are one of the few outfits that pop up when you search for Hot Water Heater Repair in St. Helens and they were the first people to call back.

So, I smelled burning from our water heater closet, so we shut off the power and remove the panel and found a bunch of burnt wires. My husband thought this was something his dad was not capable of fixing, so I called around to both plumbers and electricians in the area. They called back first. I asked for a quote and explained the problem. He said they could come out right away and look at it. I told him I didn't have time today. We needed to get an Xmas tree. He insisted they could be there right away for a quote. I said okay. 2 men come over. One looks at it for about a minute. He says that he could not feel any moisture and is not sure why the wires are fried. He tells me that my heater is 40 gallons and that I am plumbed for a 50 gallon and that he cannot find a manufacturer's date on the heater, so he doesn't know how old it is. He tells me since he doesn't know how old it is he doesn't recommend having work done on it if it will go south soon. He then quotes his hourly rate. Which is $95 an hour. Per person. And they always use 2 people, so really $190 per hour... plus parts. He then quoted me for a new heater...$1000. An I'm not sure if that includes labor. He kept insisting they were the cheapest in town and that a new heater is the way to go. Ok, I think I will have my father in law look at it and call if we need a pro.

2 weeks later I get a bill in the mail for $95. They didn't tell me they were charging me to come over. But, I thought back to his quote and he mentioned he would waive the diagnostic fee if I picked up their bid. At the time I brushed it off. He didn't diagnose or estimate anything. They didn't mention a fee, ""No,""I thought briefly, ""they cannot be charging me for this, they must be talking about a later appointment..."" I mean, they told me info they could've told me over the phone which all I wanted. They did not tell me there was a fee to come over. I did not want them to come over anyway. Everyone's time was wasted.

The whole operation seems shady and underhanded. They essentially didn't guarantee their work in the quote and basically told me to get a new water heater. Maybe I was stupid and naive. I guess every plumber/electrician/carpenter/contractor will charge you to come over? He was so insistent and didn't mention a fee and I am in a vulnerable situation, so I guess I opened myself up for being taken advantage of. I mean I have hired a local plumber before, but I couldn't remember who we hired and I was just calling around for a quote. The people I worked with before were upfront. They also expected payment at time of service which was reasonably and specifically quoted. I didn't get an unexpected bill 2 weeks later like with these folks. I left a nasty message when I got the bill, the day after Xmas, demanding they wipe my account, but I decided I will send in a money order and tell my story.

BTW my father in law fixed the problem for $40.

Pamela B.

They quoted me $95 an hr but when they came out, it was for $170 an hr, as they wanted me to pay $85 for his helper. This is bait and switch; or trying to take advantage of a senior citizen. Be warned!

Cheyenne S.

I was on vacation across the country when my water heater failed. When I returned home I began looking for someone to help me get the situation resolved.
The guys at Sharps were able to come out the same day - they gave me an estimate and when I was at work the next day they replaced my water heater and also hauled out an old water softening machine from my garage that came with the house when I bought it.

Price-wise, maybe it could have been better, but I was just happy it was resolved so quickly.

My only issue at this point is that they never gave me an invoice, so I'm going to have to contact them about that. Otherwise, it was all good. Thanks!