Shane Elmore Plumbing

Larry L.

Shane Elmore plumbing out of bowling Green

Shotty work at expensive prices!

Dec 5th 2023 had them come out to unclog a drain, and fix a leaky tub faucet.

Tech had to go to ace hdwe 6 miles away and pic up a new faucet stem to make the repair. Came back screwed in the new stem without replacing the ""stem seat""that came in the package from ace.

Unclogged my drain, $438 charge for 45 minute of work.

Both jobs were simple things I would have done myself were I not confined to a wheel chair.

the old stem seat was the reason for the original leak, and i ended up having to get the faucet stem seat replaced to fix the leak, that I paid them to fix!

shotty work at expensive prices was my experience.

Reached out to discuss my concerns with management waited for 5 days without a call back .

Shaun P.

Extremely good company.. they responded quickly and have affordable prices. I absolutely recommend this business.

Nisha G.

They saved me from a horrible situation with a reputable competitor that left me with a hole in my ceiling from the 3rd explosion from shoddy work and the worst customer service I've ever experienced from a small town business. I've no longer been ""angry"" since I've switch to Shane Elmore. They treat me like people, they talk me through the problem like a fellow technician, and they are so thorough that they could tell me everything that happened before I explained the problem. Excellent service from Mark!

David H.

Shout out to Shane Elmore plumbing. Had a major water leak between the road and the house. Arrived in less than 24 hours of when they said they would. Took 4 hours of hard labor and fixed the problem. Very happy customer. Estimate was right on the money.

William S.

i used them to unclog my toilet and they made it where they had to keep coming back. they are rip offs wouldn't recommend them to anyone.

Customer B.

I recently used Shane Elmore Plumbing to install a kitchen faucet. The plumbers were polite and did a good job but they charged me for an hour and half labor when they were only at my house for less than an hour. When I complained to them about the excessive labor charge, I was told that they start charging for labor when they leave to go to the job. Before I scheduled the appointment, the receptionist told me that they charge by the hour but failed to tell me that they charge an additional 30 minutes of labor for travel time. I don't appreciate being charged for an additional 30 minutes of labor so I definitely won't be using Shane Elmore Plumbing again.

Unprofessional S.

I called for an estimate, and when the plumber arrived, he took a phone call and walked around the side of the house. 5 minutes later he told me he'd already finished the job I'd asked about . . . and that'll be $90. I told him that I'd only asked for an estimate and I wasn't going to be ripped off. then he deliberately walked right into me. when I contacted the owner about all of this, he said that his guy didn't do anything wrong. this is just how they do business. don't let any of them anywhere near your home.