Shaka Plumbing

Mary K.

I never actually used Shaka's services because their quote was double than other quotes. I gave 2 stars because they were responsive and I was going to use them based on that but when I got a quote for $300 to clear my main line and a possible additional $150 if I had no clean out, I had to get a second quote. I ended up using another company with just as great service and only ended up spending $175 and I didn't have a cleanout.

Lee R.

I called Shaka Plumbling on December 23, 2016 to fix my main pipe in the kitchen. A service guy came in and told me that need to jet the main pipe and quoted me $800 and I agreed. The owner ""Neal"" came on Jan. 5, 2017 with his employee to jet the main pipe. They took their time trying to snake the drains that lead to the main pipe. When Shaka Plumbing came on December 23, 2016 I told them Roto-Rooter snaked all the drains the week before and that wasn't the problem. Both companies agreed that the main pipe needs to be cleared. Neal came about 11am and left about 2:30pm. My drain was not fix and it was worse because the water was backing up to my restaurant floor from the kitchen drain. I called Neal had he said that he was coming back which he did around 4:00pm by himself. He said his worker had to leave. I told Neal that I need to open at 5:30pm and he said no problem but the job was to big for him. He made a big mess on the floor and did not clean up after himself. He finally finished around 6:30pm and I had to clean up his mess and then I could open after 7pm. Neal charged me $375 per hour for six hours for a total of $2,250. Do not trust this guy! I called him more than a few times and I wrote him emails but I got no response. This is my first review for Yelp.

Rod E.

Horrible service! Terrible follow up. I found this ""service"" online. Made contact with a dispatcher (Elizabeth); she told me to take pictures of the problem and email them in so they could get a quote to me. I received no response by email, even after I sent a second email. I did get an appointment 2 days later because they were busy. On the day of the appointment, they called me a hour past the appointment time to tell me they were going to be late. When I told the dispatcher they were already an hour late, she had no response. Don't use this service, they obviously think their time is more valuable than the customers.

Lisa J.

We had a self-created plumbing emergency and had no hot water. I tried to contact our ""regular"" plumber but wasn't able to reach anyone. I called Shaka and was shocked when Amber said they could have someone out that same day at 11:00. Shortly before 11:00, Jeremy called to let me know that Neil was on his way. Neil arrived, assessed the situation, said he could fix it - on the spot - and he was done in about 20 minutes. BONUS - it didn't cost me nearly as much as I expected. I couldn't have been more impressed! Looks like we have a new ""regular"" plumber!

Justin T.

They quoted $130. They did not repair the toilet leak and charged me about $300 for replacing tank parts (flapper, handle) and that was NOT the problem. 29 days later we finally noticed that the toilet STILL had this very slow leak. Blue copper stains were evident that it had been leaking for a long time. Neil and Nick refused to fix it unless they were paid again... $200-300 more?. They said my call was 31 days later and they only warrant 30 days. I called another plumber who fixed it in 20 minutes with a $130 quote. That other plumber said Shaka was inexperienced and should have known where the leak was. It was so obvious what needed to be replaced. A simple rubber gasket in the copper connection was old and replaced. Leak stopped and toilet works perfect now. I feel that I wasted $300 on Shaka Plumbing plus my time and patience. I will say that Neil and Nick were friendly and nice. But they do not conduct honest business. You are taking a risk hiring these guys.

Eric Y.

Called one week ago regarding a clogged sink. I never received a call back. I tried to use drano but that only was a band aid. The issue came back and this is my sink where the central AC condensate drain empties into near the P trap. It backed up my AC unit which tripped off and wouldn't turn back on. Called Allen's plumbing after hours and a local rep called me back quickly. The issue was fixed the same day. Perhaps my job was too small for this company?

Alexandria M.

BEWARE!! SHAKA PLUMBING scammed us out of $250. They came out to give us an estimate and (OVER)charged us $250 to change the knob in our shower. The repair was scheduled for the next morning. The next morning came SHAKA Plumbing came out and told us they cannot do the repair because they would have to make to many modifications to complete it. So we decided to try to fix it ourselves, we went out and bought the part for $11 and my mom installed it under a minute. We are currently still waiting for our refund from them but every time we call no one answers. We also contacted the CONTRACTORS OF HAWAII and they told us that SHAKA Plumbing isn't even licensed any more, their license is EXPIRED! And, the funny thing is they emailed my mom the invoice and told her ""we hope you're satisfied with our service"". Really, are you kidding me? Their service is just HORRIBLE!! Think twice before you call them for an so called FREE estimate.

Jorge R.

I wanted to give a Shout-Out to Shaka Plumbing, and the owner and this is probably 6 months or more late coming, thanks to Neil the owner, who came and replaced my Kitchen faucet and repaired my water lines, very nice, personable and dependable Plumber/Owner. I've known him since November 2014, I'd say he's one of a few Companies that I would recommend to service your plumbing needs.

John G.

Fast service and reasonable prices. My water main ruptured and they came the next day. I was expecting to pay more than they charged, and they went the extra mile to make sure everything was good and we were taken care of. Would use again and would definitely recommend!!

Ikaika N.

Neil does a great job, and i highly recommend him to all my friends and family on the leeward coast! He charges very reasonable prices, but most importantly he gets the job done right! He's very responsive and quick! I HIGHLY recommend Shaka Plumbing! MAHALO!