Sewer Time Septic and Drain

Rainy P.

I called SewerTime to certify my septic tank prior to the sale of my property. The young man that came out, brought an excavator and managed to put a hole in the lid the septic tank. I had pictures at that point. The operator of the excavator called the offices, and they told him cease, at that point he proceeded to cover the hole and left. I proceeded with the Register Of Contractors and at that time Sewer Time presented phony pictures of my septic tank cap being opened, which it never was. Now they have the audacity to bill me for their negligence and putting a hole in my septic cover. I would never recommend them.

C. Michael O.

I used sewer time for a septic tank install. They came in and took over a job that another contractor had dropped the ball. Our construction was on hold until the septic tank was installed and sewer time stepped in and saved the day! They were easy to work with and were responsive to questions and worries. Fast, easy and reliable.

Tracey P.

I had my older septic system inspected by a different company. They messed up the inspection report, first saying I needed a complete new system, then said I needed a new rear baffle. Waited almost two weeks for an appt with them, they had to find a crew that would actually go into the tank for repairs. I called several times and they said they'd call me back that day. After the run around and waiting for what I thought was a dangerous repair, I called Sewer Time and spoke to I believe, John. Within the first two minutes of speaking with him, he put me at ease, his knowledge of systems and explaining no one has to go into the tank and no, I do not need a new system and his crew could come out and look the next day.
I called the first company to cancel any further search for a crew, they sent a proposal and said ""oops, we have you scheduled for the next week"". John sent a proposal which was below the first company and for better work.
Sewer Time came out the next day, prepared to work. looked at my system, found an access door where the repair needed to be done, fixed the issue and upgraded my lids/risers all the while, explaining to me what was going on.
Excellent work and communication by the crew. The only minor issue I had is that when digging with the excavator they hit a waterline, fixed one part of it, discovered after they left that there was another part broke. plus they did not spread out the dirt left from digging. Those are not big issues.
I highly recommend this company for their communication, letting you know upfront every step of the way, the pricing is great and work wonderful. Wish I found them first instead of going with a bigger, well known name company.