Sewer Lines Only

David G.

Who wants to talk about sewer lines....ewwww

Welp it is a fact and a reality

During my home inspection ( if you buy a property I highly suggest you do so...you would be surprised how many purchasers do not do so) It was discovered that the sewer lines were broken in three places.

After negotiating with the seller I had Sewer Lines give a bid and come out.

While these guys are not the cheapest they are really exceptional....like they got their shit together ( I just had to throw that in).

They came in dug up the concrete replaced the pvc pipe and the joint within the property. Very efficient with a minimum of inconvenience. Project took two days including the concrete repair.

Sure there were minor hiccups. Dirty floors with residue of plastic flooring. But they responded quickly and resolved any concerns.

These guys are very good and I would highly recommend using them

Megan E.

Jacob was fabulous! He came over to do a sewer scope based on my inspection report. He was professional, on time and explained what he was doing. Because my lines were clean and didn't match what was in my inspection report, he waived the inspection fee. He didn't have to do this but did out of the kindness in his heart. I will use Jacob again in the future and recommend this company to anyone in need. Thank you Jacob!

Chris B.

TLDR: Great company, would hire again, highly recommend.

I needed the sewer line replaced in my house last year (November 2021). I called a few places to get quotes on the job and Sewer Lines Only was the only one to get back to me.
They came out quickly to scope the line and had a quote over in similar fashion. The quote was reasonable and I opted to hire them to do it.

The job took two days (as planned and agreed upon). The first day to do the interior of the house (had to reroute the line in the basement), and the second was to dig down to the line and connect the new pipe to the city's line. They did a great job with all permitting, inspections, and got the work done in a timely fashion. Their employees were friendly and worked quickly. Some of the folks I interacted with were ESL speakers and I'm a monolingual English-only speaker, so communication was a bit difficult at times, but they were very nice and it didn't really matter; I'm a fan of charades. Indoor and outdoor crews did a great job cleaning up after themselves and left the house in good condition.

A bit of criticism on their interior crew's job (although to be clear this was rectified very quickly)... My house has an old foundation made of masonry blocks. They had to punch a hole through it to run the new pipe out and when sealing up the hole, their interior crew did a pretty bad job. I contacted the office and they had someone here early the next morning to patch it properly - no arguing and quite a few apologies on it. Overall, I actually consider this a positive trait in a company. They owned up to the mistake and remedied it IMMEDIATELY. I personally like reading anecdotes like this in reviews, because it illustrates what a company does in a sub-optimal circumstance.

Fast-forward to about a month ago (10ish months since the original job), I found a leak in the basement. It looked to be coming from the new sewer line, but to be completely honest I'm not entirely clear if it was or not (again slight language barrier with the crew, sometimes details gets lost). Whether it was the line Sewer Lines Only installed leaking or not, they were at my house in 2 days to fix the problem. My plumbing vocabulary isn't broad, so my descriptions here might be lacking, but they installed a piece of pipe to pressure test the system and subsequently replaced a pretty big chunk of the sewer line.
Now, the reason that I say it is unclear if their line was leaking or not is because their crew found another leaking pipe which ran above the new line and was dripping onto it. This pipe was connected to a shower drain and was not replaced when they did the original job last year, so not within the scope of their warranty (or their fault at all). They replaced it anyway free of charge and took care of the leak. No more drips here.
So, again, I personally think this reflects well on this company. They honored their warranty (very quickly) and fixed something that wasn't even under the purview of that warranty. The kind of folks you want to do business with.

To summarize, I would absolutely, unequivocally hire them again to do the same job, so please don't take either of my anecdotes above as ""negative press"". I believe s*** happens, everyone makes mistakes, and its how you deal with unforeseen problems that defines character.

Larry P.

This crew and company is better than getting a visit from Santa Claus.
Everything was done by the book, dotted all the eyes.
I have almost never worked with such a company so professional and reliable and friendly and caring for their customer - that makes you feel good having them take care of an important, worrisome job for a homeowner.
Amazingly, they left the area cleaner than when they first came.
And there was no music better than the sound of the first toilet flush after they were finished. Thank you, thank you, thank you.

Jennifer S.

We had excellent and professional service from Sewer Lines Only. We had a previous estimate from a different company that was 20,000 more than the estimate from Sewer Lines Only. They were timely and cleaned up
very well after the work. They worked around our schedule too. Our house is 120 years only and they understood its limitations and issues All their staff was careful and considerate of our yard. After we had some settling happen (this is normal) and they made time to come fill it in. They were creative in figuring out how to move pipes into locations without causing lots more cost to us. Sewer Lines Only are incredibly good with follow up and communication too. I would recommend very highly.

Brandon B.

After researching sewer line repair companies I was excited to work with Sewer Lines Only until their estimate doubled. We first had an estimate for $8600 for pipe bursting a sewer line in Wash Park. My insurance company reached out for details and was told Denver conditionally approved the pipe burst since it was under a structure. A few days later they want to send out a more experienced (lead) estimater. They rescoped the line and told me we'd have to dig a new line. Ok, I can understand why due to the condition of the old pipe and the slope. They tell me it will be 2-3k additional, again....ok since it's more work. They tell me I'll get the estimate later in the afternoon. 3 days later I reach out to ask what's up? They send the estimate over and it's 6k more. $14800 from 8600. Now they know I'm against a closing deadline and this is why I feel This company is deceptive. They tried putting the screws to me with this tight dead line. I asked why the estimate was almost 50% more and they tell me the lead foreman says the Denver soil is hard to work with!

I guess my advice is find someone that isn't going to take advantage of your timeframe and is familiar with the soil in Denver.

Sam J.

Great company from start to finish. We were selling our house and a sewer issue came back on the inspection report. Jimmy came out and provided an unbiased estimate of what the issue was, what it would take to fix, and what it would cost. No sales tactics. No asking what other companies bid. Scheduling was easy and work was completed on time. And they did a great job of communicating before, during, and after.

Danielle O.

Cameron from Sewer Lines Only was professional, timely, and communicative. He took time to explain what was happening and why (clog in my exterior sewer line going to city's line). He offered to assist me even after the job was complete to ensure I was happy. He was the lowest cost bid for the work, which is doubly great, along with the wonderful service.

S K.

Just wanted to give an update to say Ive used SLO every year to do maintenance on my sewer lines to ensure I don't experience any similar situation again. Still as helpful, professional, and reasonable as ever! (As a plus, I'll get customer coupons from them once in a while for local eats. The 2-for-1 from Mad Greens is my favorite! lol )

Edward P.

We had the main line to our sewer replaced a couple of months ago. Sewers Only was responsive and thorough with the quote, and the estimate was fair. The men who showed up to do the work were courteous and professional. Time will tell how the new line holds up, but I'm quite pleased at the moment.