Sewer Detectives

Ben B.

Honest, we have had so many plumbing & septic issues in our house these last 2 years, we have literally been throwing money down the drain on bandaids disguised as ""repairs"". In our desperate 4th plumbing/septic issue in the last 2 months, we called Sewer Detectives today around noon and JP was here before 1:00. He and his son spent over 2 hours jetting, clearing, snaking and searching for the root of our problems. They cleaned out our current blockages and even though he discovered we have backflow issues with our system (amongst other inexplicable plumbing connections), he still warrantied his work for 6 months. Their pricing was hundreds of dollars less than a couple of other companies we contacted and they had amazing customer service! Instead of rushing into expensive replacements, JP prefers we moniter our system levels so that we know exactly what we are dealing with before we spend the big bucks. Look no further if you are in need of septic repairs, they are truly kind, honest & informative. We have found our forever guy with JP!

Van G.

I can't say whether JP does a good job or not, as he didn't seem to want the business. I called and spoke with him, and when he asked me to text him with my info and address, I did so. Queue a week later, still no response. I gave him 8 full days, then texted him to inquire whether he was still interested. He finally wrote me back over a day later to let me know he could come by.... thanks but no thanks. I already found a more responsive company. Maybe he does good work, but it seems he needs to work on his customer service. Was he too busy? Had an emergency at home? I'll never know as he didn't give me any indication as to why he simply never responded.

Sarah T.

JP and his team are the only ones to call if you have a sewer problem. We had a sewer scope done and discovered a large offset in our sewer line just before listing. JP was quick to come out to our home, identify the least intrusive option and start the work. Two days of work and the repair was completed. Good pricing, very responsive and informative - JP and team are amazing, honest people. Would highly recommend!

David B.

JP and team are extremely knowledgeable, and are significantly much more cheaper than others. I saved well over $4k compared to some of his competition. Also, they are very responsive, and they go above and beyond the call of duty.

Wayne S.

Called these guys at 0830 for a backed up main drain They explained they were already headed to opposite direction for another call but I'd be their next stop. Called later with an ETA and beat that time by 15 minutes and had me unplugged in minutes. A+ super fast service and quality. Will recommend and use them again

Eric P.

JP, did a great job for me! He and his crew worked VERY quickly and got the job done. I thinks he's very honest, and not looking for the $$ but to build trustworthy customer relationships. Highly recommend! Will use again!

Teresa F.

I've been a Realtor for 15 years and have been very frustrated with the hit and miss (mostly miss) results when looking for a good, honest sewer scope professional. JP was such a pleasure to work with. He was so patient and informative, even before the appointment with him began. He gave me information so I could get a sewer as built from the city of Everett before our appointment. I'm familiar with septic as builts, but didn't realize I could pull a sewer as built he was very communicative and helpful throughout the whole process. Long story short, he had no trouble accessing the sewer line on a 100 year old house my client is buying. A previous scope done last week by another technician had been unsuccessful. JP and his crew had no trouble with the scope today, it was completed in a fast and very professional way. He is amazing and my new ""go to"" sewer line resource my clients and I all felt very blessed to have found him. It's rare you meet someone so knowledgeable, competent and passionate about what they do. Thank you JP!

Scott P.

J.P. and his crew were terrific (and super friendly)! They were knowledgable, responsive and did great quality work. We had a sewer back-up but did not know the reason. They were onsite the same day, recommended a pumper to relieve the back-up (All-County Septic), replaced the pump quickly, then replaced the alarm, which had also failed. The new systems were all upgrades. When I got the bill I was amazed and thankful to J.P. It was more than reasonable. When you are in such a situation you are at the mercy of the people you call to help. You hope for the best, and J.P. is the best. If you go with any other company to address your septic needs, you are missing out. I can't give a higher recommendation.

Jeremy B.

They spent over 10 minutes on the phone with me explaining what I could do to make the repair myself. What an honest business!

Joy R.

We have a new home and Sewer Detectives found out our problem. We had such an awful smell we were kicked out of our home. Martin came out and told us what had to be done to our new sewer system in 5 minutes. The original Sewer guy had to come out and fix it at his expense. These are the most honest people I have ever seen. We have rentals and wished we would have known that they existed because you will get the run around with other agencies these guys are the best. Thank You Sewer Detectives,
Connelly Rd. in Snohomish home smells a lot better now!