Servistar Plumbing and HVAC

Andrea O.

Saved the (fathers) day with quick, friendly service. Water heater was removed, replaced & correctly installed. Thank you so very much!

Hadley R.

Our water heater broke on Father's Day and Sal was able to save the day on just a couple hours notice. Unbelievable value and the service was top notch. Walked us through what went wrong and how we can prevent it in the future. What a life saver they were on a holiday no less!

Sean R.

Avoid at all costs! Careless, irresponsible, and inconsiderate. Long story short.. They did some work on my house and not only messed things up but charged me more than what they quoted. They also drive their truck recklessly through our streets, even my neighbor complained.

Zatesia M.

We had couple of pipe leaks throughout our house and needed emergency service. Michael (owner) sent his guys out right away. Our lead plumber's name was Michael too. Both plumbers were great! Re-routed our entire house within a week. Very informative and attentive throughout the entire ordeal especially since we had to be out of the house for few days. They went above an beyond the duties the average plumber would do. Both Michaels were superb! Very nice and helpful in any and every way. I feel confident in their work and customer service. If you need an honest, fair high performing plumber, call Sal Plumbing. They have lifetime customers with us.

Wendy T.

I had called Sal to schedule an on-site visit since my bathroom plumbing was making weird noises. They were able to come out by the next day (hence the 1 star review). I had told them that my unit is tenant occupied and would need the plumber to call me after the investigation to walk me through the issue so I can confirm the next steps. The plumber comes out, I get a call from the front desk (technician) quoting that the consultation would cost $275 since the plumber would need to take the faucet apart. This is very high compared to other plumbing services (usually it's around $150). However since they were already there I approved it. however I explicitly asked again if the technician can call me afterwards to walk me through the issue and confirmed the work was done.

Neither of those things happened.

I received a text from the tenant about an hour saying the plumber had left and the issue was still present. He didn't monitor the work so not sure what the plumber completed.

Then shortly after I receive an texted invoice that my expected ""repairs"" would cost $1200+. Still no communication on 1) what the issue is and 2) the repairs suggested. I left a message with the front desk the next day asking the plumber to call me back. Still then I've only received text reminders and a voicemail from the front desk about my overdue inspection bill.

TLDR: Poor customer and plumbing services. Really great at repeated reminders of overdue bills.

Jim K.

Tony H came out and helped us with a plugged kitchen sink drain. He snaked a couple of lines and resolved the problem. Response time was about 1.5 hours from the time of my call. Tony was professional and pleasant to work with. Pricing was fair.

Jimmy D.

Had my sewer pipe clogged just from time and use. Called these folks Friday at noon and sent one of their best employees for the job and arrived in a few hours. Got a good price quote to also replace 2 toilets. Dominic was the plumber that came through and worked hard on a Friday night with a 5:30P.M. arrival time! The supervisor Thomas came out to my house later in the evening to help Dominic out and finished the job by 1015p.m. Thomas did recommend a ""clear out"" and showed me w detailed video cam of my sewage pipes 75FT. down. I was impressed with their overall patience, professionalism and hard work! Will use Sal's again in the future!

Deena D.

Today on my husbands Birthday and a holiday we had a disgusting plumbing problem. We called a few plumbers and Sal plumbing was the only one who answered. Thomas was great. Quick efficient and we will be asking for him again. Highly recommend.

Ben A.

Usually wouldn't write a review for a company that I didn't end up working with, but this is a buyer beware situation:

Called three plumbers to help me fix a leaky pipe under the kitchen sink. Sal Plumbing and Rooter was the quickest to respond and sent a tech out the day after Christmas. The tech quoted $3,900 for the job (replace hot and cold leads to the sink as well as several feet of the hot and cold main supply lines near the corroded and leaking area, plus replacing drywall). I told the tech that I would need to get a competing bid since that was way more expensive than expected, and he reduced the price by $1K immediately. Obviously I wasn't going to work with someone who padded an estimate by that much and the reduced price was still fantastical.

Got the job done for $400 total (similar scope) with another licensed plumber and handyman for the drywall.

Don't know if this was a problem with the company or just the tech, but definitely advisable to always get a few bids!

Moises C.

Called for a backed up kitchen sink on a Sunday and they came 2 hrs after. Thomas was very courteous and professional. Appreciate he took the time to explain was was the problem and how to prevent future incidents. Would recommend to anyone.