Service Pump

Cliff C.

We live downhill from our sewer main and have a sewage pump that moves our effluent up the hill. Our pump failed over the weekend. I contacted several companies and Rick, the owner of service pump, responded promptly. Since I did not have any info on the pump size, voltage, etc. Rick sent Andrew out on Monday so the proper pump could be brought out to effect the repair. Unfortunately my pump was 230 volt so the new one had to be ordered from Roseville. When shipping was going to take too long, Rick drove to the distribution center and picked one up on Tuesday morning. Andrew came out Tuesday afternoon and the pump was fully operational Tuesday that same afternoon. This level of dedication and service is much appreciated when none of the plumbing could be used.

I am impressed by the level of concern and empathy shown by both Rick and Andrew. They recommended a robust pump and the installation was handled quickly and efficiently. There was very little mess during the process and the area was left cleaner than when they arrived. I am confident I will get many years of service from this pump and the cost of the project was in line with other quotations I was given.

Sara B.

Superior service and knowledge to resolve well water issues. So thankful caring reliable people like this still exist in the world! Thank you Rick and Son!

J S G.

Great guys that do good work. They installed an irrigation tank and connected us to a water main. Highly recommend.

Mark R.

Chris and crew did an amazing job. My sewage lift pump had died and sewage was coming into the shower. On a Sunday they answered the phone quickly and advised me. They recommended a few pump out services to get me flushing again. I got cleaned out on a Sunday and they replaced the pump the next day.

I highly recommend Service pump. Reasonably priced, communicates well and has prompt service.

Mark

Jon H.

This is the worst company I have ever done business with. Over the course of several months, I have called this company repeatedly for service. They have never returned a call, or even answered their phone! How they can stay in business is beyond me.

Jack O.

Excellent, honest and very experienced simply the best...should be your first and last stop for irrigation and well water systems.call them.

Stewart P.

Rick and Andrew have been out to our place several times over the years. It's amazing how responsive they are. You give them a call and they show up just as soon as possible. The last call I had was a problem with my irrigation pump. I was outside when Rick pulled up and I told him I would meet him down at the NID ditch, but he said he had already fixed it. My wife saw him working as she drove by earlier. Wow! That's service.
I highly recommend Rick and Andrew. Thery're great (and very fair).

Mike O.

Andrew was great, knowledgeable, and overall the company had great customer service. I called Rick in the morning and he talked through the possible issues. Within a few hours we had a new pump installed. They tried their best to not have to replace the pump, and troubleshoot common problems but our pump was very old. I couldn't recommend them more. Price was more than reasonable. Really appreciated their effort and communication. Thanks guys.

Bob F.

This company is amazing. My first experience with them was in the 80's when Chuck owned the company. Some time later Rick took it over and now his son Andrew also works there. They have always been the consummate pros no matter what we needed. Water went out yesterday afternoon, called Rick, heard back that they were very busy with emergencies and might not be able to make it till the morning. He hasn't been here in 10 years but remembered all the details about our system. Doorbell rang around 8PM, Andrew and Todd diagnosed the problem and had the pump pulled in less than an hour. Andrew arrived this morning and put in a new pump and control box before 11AM at a totally reasonable price. It doesn't get any better than that. Andrew is every bit as congenial and professional as we came to expect over the years after dealing with Rick and Todd. Family business that feels like your own family. I can't say enough about how wonderful this company is. BTW- The pump they replaced today was put in 28 years ago. They are as good as it gets when it comes to professional services. I worked in the trades in a related industry and am very fussy about workmanship, theirs is outstanding. Can't recommend them enough.

Lee R.

i've left numerous messages for them over the past 2 weeks and no one ever calls back.