Service Pros Plumbers

Manuel F.

I have a fairly large yard, with numerous drains, a pool and a lot of stamped concrete in the back. The property has two drains in the sidewalk as well. Two years ago the drains next to the pool got clogged, and I used a great deal of root killer to no avail; I feared that the solution might require tearing up the concrete. Some of the roots were enormous and, one side, the pipes were clogged all the way to the street. I called Service Plumbers and their experienced, competent workers were able to fix the problem quickly and efficiently. The local Better Business Bureau has given them an A+ rating, and there is no question that they deserve it.

Karen W.

My water heater went out last night and I didn't know what to do. I read the information on my water heater and tried to restart it. Nothing happened, so I called my niece and she called her husband, who has experience in plumbing and he told me to flush it out. I ran it over an hour and it ran clear the entire time. I shut it off and called Service Pro Plumbers and Gus showed up determined that it would be to my advantage to replace the water heater which was over 10 years old. I'd had a fire in the water heater about 2016 and it worked after and I continued using although we heard knocking. I got used to the noise thinking it was normal. It was not. So finally after struggling for the last few years. I replaced it. Gus was knowledgeable and professional and I would recommend him to anyone.
Thank you for such great and fast service

Levi L.

Jessie their customer service representative was very responsive, always ready to answer any questions I had. , Eddie the technician was very punctual, came half an hour before the appointment, first time that ever happened to us, usually we have to wait till the last hour. Eddie was really great and I was impressed. I definitely recommend them and will use them again in the future.

Ted S.

Service Pros was able to come out the next day, which was much sooner than all of the other plumbers I checked on Yelp. Ray was our tech who fixed our stopped up toilet. He was very courteous and explained everything well. He followed health and safety protocols wearing a mask and shoe covers, which my wife appreciated. Excellent service! Would definitely recommend!

Vincent C.

They were prompt and quickly responded to an emergency that I created while trying to change the shower cartridge. They were okay with adding a new shower fixture since I needed to replace the shower valve. They did a great job, but not sure if it was getting late but the technician accidently installed the new cartridge upside down. When he checked the water flow and inspected for water leakage, he told me that the hot and cold-water pipes were on the wrong side. He said turning on the shower hot water would come out first and turning the shower handle would give me cold water. I later took apart the shower and to my surprise the H and C indicator on the cartridge was in the bottom indicating it was installed upside down.

Sharise C.

The handyman came to find that
#1 the water was simply turned off that leads to the dishwasher.
#2 the handyman did in fact install the sink and connect everything back up for a whopping $40 and that is no lie.
#3 my failed remodel had zero to do with the faucet reinstallation because when I got the quote the counters were completed. Which was why I needed a plumber to reinstall the faucet. Why would I call a plumber to install a faucet if I were in the middle of demo?
#4 the faucet was still in the box. It was not partially installed. Your technician lied to you. When I contacted your company I was giving a full account of all that I had been through. The faucet was IN THE BOX and had to be uninstalled because the counters had been demo'd. Your technician inspected the box and all the pieces. PLEASE please share the photos since you're calling me a liar. Lets see who's lying. Because you cannot possibly on gods green earth have a photo of a partially installed faucet. That photo doesn't exist because it's not true. He arrived to find 4 holes in the empty sink. What you have is a photo of the set up underneath the sink which consisted of the pipes and the vent line just hanging there unattached which I said from the start needed to be attached. And the phone call was placed before the demo had started. So yes the faucet was rotating 360 degrees. BEFORE it was removed. Yes it was set up all wrong. No there was no water going to the dishwasher. This was all BEFORE I had someone take it out. You will also notice that I called 3 times and cancelled then rescheduled because I found someone to take it apart which is how your technician found it- in the box. And I also had been told by the person who took it apart that the water just needed to be turned on(the water line feeding the dishwasher). So that recorded call was the very first call I made when the faucet was in. You're a perfect example of businesses not owning their stuff. I could have cleared the misunderstanding up if you felt I was misquoted. The back and forth I've noticed is something you do on other reviews. You dont clarify things obviously or own your stuff. I have said NOTHING that is untrue. Except that the quote was $600 AND CHANGE!!!!
Your prices are high. Period.

Emilio N.

On 6/28/21 I had a service rep named Eddie work on my property. Very professional asked a lot of questions about the issues the caused the pipes underneath my house to rattle.He was able to pinpoint and fix the problem.The price was very affordable, I would definitely recommend this company and will definitely tell my family and friends.

Joelle D.

Gustavo and Anil were a pleasure to work with. They were both very professional and considerate. I highly recommend this team! Great guys and they did a great job.

Andrew L.

Anna got me booked right away for a listing I had taking offers the same day. Ruben was out at the house within an hour or so and was courteous and fast with the sewer line inspection we needed for the point of sale ordinance. Sherie at the office was super helpful in coalescing the information and getting it over to the Ironhouse Sanitary District for their formal response. Thankfully it was certified and what could have been a hurdle in the real estate transaction turned out to be a blessing with a quick resolve. You've earned my business and I would highly recommend Service Pros Plumbers based on the experience I received.

Brad D.

I'm giving this business four stars because of their customer service but I did have an issue with their tech who tried to clear a line after pulling the toilet. I wasn't happy he couldn't scope or completely clear the sewer line, later causing me to have a cleanout installed and then I had to clean out the line again. I wrote less than a stellar review prompting Sharee to call me and try and make things right. Kudos to this business for their attention to Yelp reviews and their reputation. She agreed refund me my original invoice amount of $519.00.