Service Pros Plumbers

Lory L.

I had a major plumbing issue with a waste water pipe in my house. It was below my foundation in my living room and because the foundation is post tension, I couldn't find anyone who wanted to do the repair. Service Pros just completed the job. I was kept informed of all steps and cost. When it was discovered the builders took a short cut and put too narrow of a pipe to the street, they fixed that as well, so that the repair was possible to do trench-less.
I was impressed with the work ethic. They cleaned up everything and reattached a small piece of brick façade the hose knocked off. They even vacuumed off the turf where some dirt ended up. They didn't even complain with my curiosity of the work and that I often took pictures of the process. I highly recommend.

Linda N.

They were great! He arrived on time fixed the problem and gave me an estimate to replace the faucet

Ryan F.

Having just moved into a new home, we discovered that one of our tubs wasn't working properly. I reached out to a lot of different plumbers on Yelp, and these guys were the most responsive and most readily available. They did a good job and in a couple day's time we had a working tub.

cheri h.

That's my maid name. I do did come to my house and quoted an outrageous amount and cut a hole in my dry wall. Thanks good you cancelled because his kid was sick. The next guys charge 1/10th with no hole. I called your office and we talked so this is a true review.

L. C.

The technician was on time and checked the slow leak from my instant hot/cold water dispenser by the kitchen sink and said it was so slow that it was normal and nothing needed to be done. I also asked about installing a recirculating pump so our shower would get hot water faster as it's quite a distance to the hot water heater. What I didn't realize was that the temperature on the hot water wasn't turned up enough and he said that was all it needed. I appreciate his honesty and not trying to fix or sell me something but would have appreciated being told there was a $289 diagnostic fee to come out. He was only here about 10 minutes.

David C.

Great job! We had some plumbing problems with the main line. They were able to get out right away and figure it out. They showed me to problems with the cameras and were able to get it fixed pronto. I did appreciate they wanted to do it by the book and got permits, Thanks!

M C.

Contacted Service Pros via Yelp and they responded quickly. We were able to schedule a time for our kitchen faucet replacement for Sunday. They did a great job following up to confirm the meeting and then letting us know that the plumber (Eddie) was on the way.

Eddie did a great job, evaluated the problem... gave us an estimate for price and the time it might take to make the repair - and potential issues we might run into that would cause the estimate to change.

He was able to complete the job in the estimated time - which was great as we had people coming to the house that evening for Halloween.

Eddie mentioned that they don't do a lot of work in the Moraga area... not sure why, but I would highly recommend calling them if you need plumbing / service work.

Family owned business with big company professional service.

Lifetime work guarantee!

Jim S.

Arrived on time
Gave an upfront price
Located the exact location of problem
Will call again

Ariel B.

I call them second time in a week, second time they came price was super expensive on the border of rip-off, he first charge me 375$ to snake a sink, then while he did the work he broke the P trap the pipe under the sink, he came to me and tell me I will do that for $179, well I said if you think it's fair charge me what you think it's fair, he told me I am On hourly I don't care I am trying to help you, me and everyone who read this review know he is on % and try to charge me super high price. I will not call them again they lost good client by try take advantage of my good faith and just be nice person. The guy who came is a nice and did try to fix but if you broke it don't try to charge me brother, if there is mistake you did and you don't want to pay for it yourself come to be be honest I'll lay whatever it take to make sure your job is safe and you good. Things happen when people work and try fix sometime something else broke while doing this, it's fine... does the client needs to pay for this?

Overall I do like the person who came, but simple sink snake became to be $375 plus $179.


That's a lot of money for simple snake run, the person who was here keep telling me his boss give him the price and that he can't change anything, I didn't argue I said do what you think it's fair and that's it.

I appreciate hard working people, when you try rip off people by over charge them it's just not good karma.

I would not recommend calling them for one reason the boss on the other line just don't care and know that you are depend on his so he allow himself give astronomical prices.

I have to say first visit when he came was also expensive but they came next day and he was nice and kind. Second time he was nice and kind but his boss from the other line is not so kind nice or fair to his repeat clients.

Update: so he came back after he had to run and get the parts that he broke, ""it happens he had to run machine in the pipes"" I don't blame him so it's clear. So he did install cheap pipes I had very durable pipes that he broke, he came back with tiny pipe look very cheap materials I will have someone come back and replace it with the hood stuff.

After I wrote the review the office reach out, I was little upset so I didn't really wanted to talk over phone. They told me they instruct the tech not to charge me the $179 dollars that they shouldn't in first place by the way.

Anyways I promise them I'll add it to the review, I have to say the tech who was here is nice, he only did why his boss said over the phone.

And for the boss I have to say, I called you twice this week! And I would call again if you just be honest and fair to your clients. I only give two stars because the person who was here was kind when he try to hassle me.

I can't say to know one not using them they getting the job done, my recommendation to you end up calling them make sure it's clear how much you pay and for what. If they cause damage you shouldn't pay for it.

Heather M.

They fixed a blockage in another tenant's apartment and noticed the sink was falling apart underneath it. Sent pictures of the rust under the sink (I'll save you from seeing those) and a video proving that the drain was unclogged. They again did everything for me in replacing the sink, and my tenant was super happy about it. I asked her for the 1 out of 10 scores, and she said 10. Still happy with them.