Service Professionals

Michelle J.

Disappointed to say the least . one of the company plumbers came to my house on a Saturday morning ,snaked a drain was there for 1 hour job was complete and gave me an $800 bill . He requested cash .He probably should have told me beforehand what the cost was . would never use this company again . Do better service professionals !! I believe the term is hit and run .

Cliff K.

I am a chief engineer now disabled I call this company for a service maintenance on my gas boiler the technician came in poked around for about 15 or 20 minutes took some photos and told me you needed an entire boiler replacement okay if you say so I later on get a quote for $10,500 to get my heat running I called the local guy here in Swansea from Columbus Ohio his man come down yeah he was dirty he was sweaty when he left with the bill was $312.92 I needed a thermal couple a pilot assembly and he had to do some scrubbing and use some elbow grease to clean the boiler up so that's my story I'd be real wary of using this company for any type of service

Robert Joseph M.

I agree with Cyndie A., five stars is not a high enough rating for Brandon!
I recently went back to Massachusetts to visit with my octogenarian parents.
On the second to last day of my three week stay, their hot water heater sprung a leak. To make matters worse, this was Saturday and I was leaving for Los Angeles at 3 AM Monday morning. My parents were panicking.
I got on Yelp and found three plumbers to come out that day and give us an estimate for replacing it. The first estimate was a bit steeper than we hoped. The second estimate (from GEM) was outrageous --almost double the price of the first estimate.
My parents were freaking out.
Then Brandon from Service Professionals (Somerset) arrived.
He took one look at my parents' water heater and said how new it looked and that it should still be under warranty. (The other plumbers hadn't noticed this and my parents didn't remember that they got it only 3 years ago). Brandon went on to explain that because it was probably still under warranty, he would be able to take it out, bring in and get it replaced for much less.
He said he could do the switch out with the warranty replacement first thing Monday.
OMG! I had to leave my parents' water heater replacement job in a stranger's care.
My dad is 89 years old and my mom is 84. To say that it would be easy to take advantage of them is an understatement. I couldn't sleep wondering if I had chosen the right plumber for the job.
I just finished one of my bi-weekly Skype visits with the folks. They are thrilled with the beautiful work that Brandon did.
What a relief!
Brandon did exactly what he said he would do. He pulled out the old water heater, brought it in, got it replaced under warranty and installed the replacement for the price that he quoted. I am so grateful!
If you're looking for a knowledgeable, professional, helpful/friendly plumber with integrity who will do a beautiful job at the price quoted, I highly recommend Brandon at Service Professionals. Thank you, Brandon!

Cyndie A.

Highly recommend!!! They truly are professionals as well as being quick to respond to any emails or texts. Friendly and efficient, they clean up the area very well after the job is done. Pricing is very reasonable. They continue to answer any questions and be there to help even after the job is complete.
I would give 10 stars if I could.