Service Plus Plumbing

Ramona B.

Really excellent service. Yvette in the office was very helpful and walked me through the whole process.

Lisa B.

Updated review:

Landon the owner reached out regarding the job below. He offered to come out and completely redo the work up to my expectations for free. I explained I had already performed some remediation to prevent rodent intrusion which would make accessing the line rather difficult and that although the work wasn't originally completed as I requested, it was functional and in working order. Understanding that reworking the job wouldn't be needed I was offered a a partial refund to adjust the job cost for the work that was actually performed. All in all Landon seems dedicated to quality and customer satisfaction.

The 4 star rating is only on account of the original work being not as requested and price still being pretty steep even after the partial refund.

Original review:
The dispatch staff was hospitable, concerned, acknowledging and responsive. 5 stars!

The plumber dispatched was courteous, knowledgeable, and professional. 5 stars!

Pricing was high. I needed a 3 foot piece of pex replaced from my main supply line to my hot water heater. No diagnostic, no inspection. A literal 20 minute job. It required a pex expanding tool that I do not currently own. (Will be buying shortly). I wanted the whole line replaced from the supply to joint at the heater. I had some trouble removing the old line so called for help. Instead of removing the old line, the plumber simply cut the line and placed a partial with two new expansion sleeves on the existing line. If I would have known that was all that was going to be done I would have done it myself. Original price quoted was $676.

Rich V.

These guys do what they say for the price. Didn't anything major just some drain clean but they were gry

Gary M.

service Plus delivered as advertised. I emailed a detailed request late Thursday evening. I received a call @ 8 A M Friday, advising they could be out by 9:00 A M. Landon (owner), quickly diagnosed the problem between the city meter and my entry line. He exposed the leak and walked me through the necessary repair. Since the repair was simple, he charged the minimum for the job. I have had many plumbing problems during the last 40 years, but none was handled as well as Service Plumbing.
Gary D

Samantha C.

From start to finish I can't say enough good things about Service Plus Plumbing. From the time you call in and speak to Yvette and get her wonderful customer service, to the time they come out, Landon is amazing! Always shows up when he says he will and goes above and beyond to get the job done. Highly recommend!

John C.

Service Plus Plumbing lives up to their name. They provided excellent service plus a few things I did not expect. I had a water line into my house replaced. They were truly committed to solving my issue.

Their pricing was reasonable with my other bids. After they ran a new water line to my house, the area where they drilled looked just-like-new. I appreciated the extra effort they took to patch up the workspace (grass, bark dust, etc.)

I highly recommend them for your plumbing needs.

Andy S.

Landon replaced our water main when it started leaking. He immediately gave us a temporary fix that stopped the leak until he could schedule a replacement the following week. All work was completed as planned and on time. Excellent communication throughout the process.

Charles F.

3/15/2024:
Despite taking my usual preparations for the recent Portland ice storm (turning off inside valves for the outside spigots, draining and covering them), we just turned them on again only to find that one had burst. After sending web contact requests to five plumbers and getting only one response, that one was Service Plus Plumbing. Aleks came out and immediately saw the problem, explained how to prevent that in the future, and found the break inside the wall. He got right to it, uncovering the break, replaced it and installed a new shut-off valve and outside spigot, all pretty worn out. He brought a lot of experience here to share with us.
Sure glad they are the ones who answered our call for help.
Charles

Patrick K.

I worked with the team at Service Plus Plumbing after the water main from the street to my house cracked. It was a very stressful to try to figure out what to do, but Service Plus walked me through every step of the way making sure I knew what was going on. They took care of all the extra bits too, like helping schedule and electrician to come out and getting flaggers on my street when they where working.

It was an absolute pleasure to work with them, and they'll be my first call for any plumbing related issues from now on!

James L.

Lane and Charles were excellent. No BS, just focused on my troubleshooting my intermittent pipe leak without pushing for pipe replacement I know I didn't need for my PEX pipe after a freeze compromised one of the PEX connector clamps. Also answered all my questions about water intrusion and water heater replacement. I got quotes from several plumbers and Lane and Charles were the only ones who exceeded my expectations.