Service One

L C.

Chris is my hero! After almost 2 weeks of no AC, my home warranty dispatched Service One and they were here and had it fixed the very same day. Chris was familiar with the communicating units that I have, and was able to quickly identify the problem and had it working in an hour. Service One is super responsive and their service is absolutely 5 star worthy! This company alone has made me feel confident renewing my home warranty and I would recommend them to anyone!

Harrison C.

Wiley came out and figured out the issue on our 3 year old unit quickly. He even updated the software on the indoor and outdoor units. House is cool and the wife is happy. Thanks Wiley!

Ronald H.

Beware this company! We purchased a $17,500 top of the line Rheem HVAC system from Service One two years ago and they have never been able to make it work correctly. There have been literally dozens of service calls for alarms and system failures since the system was installed. Last week, as we sat in an 80 degree home with multiple alarms registering on the system, Alan Davis, the owner of Service One, told us that there was nothing wrong with the system and we were just difficult customers. This was eight days after a Service One technician had cleared the most recent series of alarms and said that the system was cooling correctly. Another company was called and came out immediately. They found a frozen coil, three pounds of excess refrigerant overcharge in the system, loose wiring, an incorrect setting on one of the motherboard dip switches, and leaking duct work. Service One does not know what it's doing and does not stand behind their products. Do not do business with Service One.

Mary Ellen Thomas Hellstern
Ronald A. Hellstern, MD
Colleyville, TX

Kelly W.

My ac was acting up and Service One had someone out the next day. Ian was professional, knowledgeable and explained the issue, showing me pictures he had taken of the unit which helped me understand the problem. His genuine character gives me confidence in the company and I will be referring Service One to family and friends.

Amy H.

Edith was our technician and she was
incredibly knowledgeable and helpful. She was very pleasant to discuss our concerns with and made it easy to understand. We received impeccable service. I highly recommend Service One. From start to finish, the phone calls and service, were all handled professionally.

Cheryl Z.

Ian did a fantastic job! Thank you so much for making our house cool again! We appreciate your work ethic!

Kristian B.

Ian did a fantastic job. Communicated on what the issue was & it was fixed quickly! Will request him in the future should we need service again!

Elizabeth Anne C.

I would highly recommend Spencer at Service One Air. He was quick, knowledgable and professional and took care of our issue efficiently. He was very respectful and polite to us.

Henry S.

Jordan was great, he was fast at diagnosing and fixing my issue! They came put quickly(same day) and fixed my AC leak and took the time to explain any questions to me thoroughly!

Natascha H.

Chris goes the extra mile. He really seemed to enjoyed his profession. And it showed as he was very knowledgeable and sincere. 5 stars for sure.