Service Now Plumbing & Rooter

James C.

Scheduled a plumber. Was told to expect him between 8am and noon. By 12:45, no one had showed up and no call to indicate when they would show up. I called the office, and was told I was still on the schedule but they were running late. Unacceptable response. I don't do business with people who treat me with such disrespect.

Reena J.

Good luck getting through. The woman who answers the phones puts u on hold before saying hello or she just plain hangs up on you. Must be nice to be so busy that you can treat potential customers any kind of way. Rude and unprofessional, especially as the initial contact of the company.

Joe R.

I recently had a great experience with this company (in fact they have always taken great care of us with any sprinkler/irrigation issue). But for the last 2 years water had been coming up near the front of our property, where the city water line comes into our property. I had various city workers out to inspect and monitor the situation, but over time as the leak continued to worsen, the city was just not helpful. So I hired Service Now Plumbing and Rooter to identify and fix the problem. Bryan Mckee came out and did some work and found the problem. He identified it as a probable water leak in the city line under the sidewalk. He wrote up his findings and I forwarded them to the city. A couple weeks later the city put in a new water line and the problem was solved. THANK YOU Bryan McKee!

Ursula B.

I used this company in December 2017. They repaired water leaking from my shower faucet for $250. Fast forward to today and my tenant calls me again saying she's having the same exact problem, so I call the company back up because it has not even been a full year and they say there's nothing they can do. The warranty is only 30 days. I would expect that if I paid a PROFESSIONAL plumber to fix my problem, that I would not be hearing about the same problem less than one year later. The only thing they can do for me is send someone out to see what's going on, but that would be the same as asking for a service call. Now, why on earth would I want to pay your company to go back and repair the same problem you supposedly fixed the last time you came out? If I'm gonna have to pay someone to fix it, I think I'll take my chances and go with someone else since the job obviously wasn't done correctly the first time.

Tara A.

When I first bought a house in Roseville I needed something on my water tank to make it compliant with the city. Anyhow they did a great job and when I had a problem with outdoor plumbing I Called back and got Nick deployed the next day. Nick was so efficient and great! He took time to explain to me something that I am not a professional at and checked my system to assure it was top notch. I will always use service now plumbing and sprinkler!! Thank you Nick!

N P.

I had a leaky tub faucet & decided to tackle it myself... I got in a little over my head & had to call Service Now Plumbing for help. The people who work there are amazing! They understood the urgency & sent a plumber over to fix it. He was kind, courteous, & worked quickly! I would highly recommend Service Now Plumbing.

Daniel G.

$166/ hour so be prepared. That's what is costs us
to reroute sprinkler pipes. $2000 for around 12 hours work.
Ya gotta pay their overhead of course. Sounds greedy to me.

Stephanie R.

the girl who answered my call. TOTALLY BULLSHIT we have an emergency in our house because we need to fix the leak in my kitchen but they hung up on me trice.. and she said FUCK OFF .. WHAT KIND OF ATTITUDE IS THAT?? TOTALLY DISAPPOINTED !!!

Chris O.

I had Bryan come out to do a irrigation valve repair. He did a good job and charged me a fair price. While there he briefly inspected a problem I was having in my bathroom sink. I later called to make an appt for him to give me a full bathroom remodel estimate. Unfortunately no one showed up for the appt. After 20 minutes, I called the office and was told he would be busy for the remainder of the day. When asked if I wanted to reschedule, I told the person answering the phone, ""No thank you. I do not do business with people who do not bother to call to cancel.""

A S.

I had a problem with my second bathroom over the weekend, the toilet was leaking out of the bottom and had been consistently running for a long time. I called another company and they basically left me hanging for hours, then I decided to call Service Now and they were literally at my door within an hour. Kevin was so nice and he explained to me what was wrong and how he fixed it! I really appreciate the quick service thank you Kevin!