Service Lion Plumbing Heating Air Electric

Nico B.

Service Lion sent techs to do work on my AC unit and they re-wired the thermostat incorrectly. Due to this, they claimed that they had to replace unit. They charged me $2,200 for the work they did that day and said they'd quote a new unit. They didn't let me check the unit after their work, so I don't even know if they did what they said. They also left roof door unlocked and open after they left.

I had another company come out for a second opinion, they fixed the wiring in the thermostat and the unit began working fine, that company only charged $270 for that and even changed the filters on the unit for free. They said that the Service Lion techs did not do anything in the unit. They explained that someone tampered with the wiring and did it wrong so that it wouldn't work correctly. The unit is fine and does not need to be replaced.

The company that fixed Service Lion's tampering was Brea OC plumbing and heating. I highly recommend them.

Service Lion will rip you off, they will laugh about it on the phone and charge you more than other companies. A week after the ""work"", Service Lion double charged me. Another $2,200! That is fraud. When I called the office, Anise answered and laughed then made multiple rude comments. Next call I got Anthony and he also laughed and was sarcastic about the charge. It was eventually refunded but it took a while. That should never be allowed to happen.

Please, use any other company other than Service Lion. I was ripped off big time, lesson learned.

Erica T.

10/10 for customer service and a 10/10 for professionalism. We had an outlet issue today and Oscar had come to help us out. He was very informative and knowledgeable about the issue and was able to provide an efficient solution. He was super nice and we really appreciated his help!

Lee T.

Steve (HVAC) and Jacob (electrician) came out today to resolve my inoperable HVAC system. Both were polite, efficient, courteous and very professional.
Both identified the issue in their respective areas of expertise very quickly, and were able to correct the issues while I waited.

They were great and I would have zero reservations about using ServiceLion again.

Thanks for the great service!
- Lee Tobias -

Jay H.

We had an AC problem. Tech came after 5 as we were informed by the office. Extremely hot weather, had to be fixed for my 95 year old mothers home. Tech JD recommended replacing 2 parts and adding a 3rd that was not on the unit. Hmm? All quotes included their 'Membership' program discount. We got 3 estimates including all parts and less parts, which all seemed high. We had them only replace a capacitor that supposedly was a $400 part. With labor etc charge was a bit over $500. Declined the monthly $14.95 Membership - 2x a year maintenance plan. Turns out the original equipment capacitor from Carrier only costs $21-22. Big markup over 1000%. Buyer beware. Get 2 estimates. Never again with Service Lion.

Monique Q.

We had a power outage at our house this morning, and we could not understand exactly why. We called Sevice Lion to see if an electrician could come out to take a look at our panels. Not only did Oscar arrive very promptly within 20 mins of the call, but he was able to identify the issue and repair it within an hour of his arrival. I can not thank Oscar enough for his diligence and prompt service. My family Truly appreciates you and all your colleagues at Service Lion.

Phillip V.

They came out to our house to check the air conditioner and said they would come back tomorrow. Didn't hear from their office so I called them around 11 am. The girl ""checked"" and said they would be arriving between 4-6 pm.
At 5:35 pm I called the office and was told they would find out when they would be here. It's now 6:08 pm. No show. Missed my 9 yr old grandson baseball game waiting for nothing.

Brian B.

We called the technicians to come out and investigate an unpleasant smell coming from our shower. Mike and Will showed up on time and we're friendly, helpful and knowledgeable. They flushed out our tankless heater in a swift manner, cleaned the filter (to help water- pressure) and they even took a look at our broken HVAC for us free of charge. Pricing and payment was transparent and easy. Most helpful and honest plumbers I've ever had come out to the house. Will definitely be working with them in the future.

Jay C.

I called them for what was an easy electrical fix and not only was their service diagnostic fee reasonable, Oscar showed in the allotted time window given and went beyond the call of service to advise on other questions I had for him and offered a warranty/maintenance service to avoid future mishaps and maintenance issues. By far one of the most professional electrical fix it experiences as a 30 plus year homeowner. Highly recommended!

Angel M.

Great service, start to finish! Robert M. was very efficient, professional and reliable. Needed a quick outlet fix for a new electric dryer. We didn't have an outlet for it,but Service Lion came in an hour and made an outlet for us. It was done in less than 1 hour. Everything was perfect. Called in and got their service on the day itself. Our family found our ""go to"" service providers for our house needs! We feel safe and we trust their good services.

P H.

Beware! They came to service the AC and filled refrigerant. I later found out they charged me 2x to 3x the price of other competitors for the exact same service. Their quote for a new evaporator was also highly marked up. Much like used car salesman, do get other quotes if you decide to do business with them. Companies like these that highly overcharge and try to push you to do immediate repairs don't really care about having repeat, loyal customers. There's always the next sucker around the corner. While what they are doing isn't illegal, it definitely leaves a very bad taste. I would never use them again.