Service Force Plumbing

Fawn L.

My husband and I are really appreciated the job Service Force did for us!

Our sump pump was keep pumping water to backyard, but we never had water be pumped before, even in heavy rain. After we called WSSC emergency line, they had technician inspected and said the issue was the pipe was leaking somewhere between our main valve at front yard to our basement, we have to fix the leaking within 30 days. It's not an easy fix since the pipe need to be repair was underground. We called a couple plumbing companies on WSSC certified list, and we were very lucky to find Service Force. Roy answered our call, even though they were very busy, he had Bryn came over to estimate the issue on the same day after the call. Bryn is a very professional and friendly person, he explained what was the root cause and what would be the plan to fix it, he also answered all the questions confidently. The quote for this project was reasonable too. After we approved the quote, Roy contracted Miss utility to label all the lines underneath. scheduled the project in time... Bryn and Leo came on the scheduled day with a excavator, pretty soon, they replaced the old service line pipe with a new one. Roy coordinated with WSSC came to inspect the job on second morning, after WSSC approved it, Bryan and Carmel filled dirt back and sealed the basement pipe area with cement. Bryan said they will put grass seed on top of the soil at the digger area, so we will have new grass grow back.

The whole process after we approved the quote till the job was done, we don't need to worry anything, all the coordination works no matter was Miss utility or WSSC, Roy did everything for us.

Overall, my husband and I are very satisfied with Service Force, all of the staff are professional and nice, they are very honest to customer, give you suggestion with their plan without pressure. We highly recommend them!

Sarah B.

We've now used Service Force twice, and they've impressed us both times! Responsive, friendly, and solid work. Best of all, no pressure to upsell services, just clear explanations of the different options available.

We recently got quotes from several plumbers for a bigger job, and it made us realize how rare all of this is. No one else matched Service Force's customer service. We were actually prepared to pay more for Service Force's responsiveness and customer service, but we were pleasantly surprised to find their prices were among the best.

It is great to know we've found a go-to plumber that we trust.

Craig W.

Excellent work! Harold did a miracle with my ice maker and some pipes, and Roy is a great communicator. Strongly recommend!

Eric B.

Service Force reached out promptly and set up a time to come out the next day to replace my outdoor hose bib (faucet). Tyler was prompt, talked through the options with me, spotted an issue with a rusty interior shut off valve that I hadn't seen, and quickly and neatly fixed all the issues for me. Will definitely hire them again.

Barb G.

From the start to finish, Service Force Plumbing - Roy and Tyler - provided us with not only exceptional customer service but, answers to questions about our clogged and troublesome drain challenges. Tyler Pittenger - Service Force Plumbing's Drain Expert - solved our issue. Pricing was reasonable; service was great; and we know we'll come back to Service Force Plumbing if and when needs arise. Highly recommend.

Kate M.

Service force saved the day! Same day request, on a Friday, and Tyler worked hard to find and fix my clog! He was great and cleaned up the work area.

Alex V.

Professional, knowledgeable, and honest! Exactly what you want from a contractor! Hendrik has 25+ years of experience and visited our site after 5 other plumbers said the work was impossible or could only do part of the work required. He reviewed everything thoroughly, proposed several options, and was onsite to make sure the crew was able to complete the work thoroughly. The job was difficult and had several curveballs, but their team worked through it, communicated thoroughly with me, and did a fantastic job. I will not hesitate to use them again in the future, these guys are the best in the business!

David K.

We needed a hot water heater replaced (it was old and had started leaking). Roy answered my initial questions nicely, and Hendrik listened to my special concerns and relayed them to the crew that performed the replacement. Brian and Leo worked efficiently and professionally, cleaning up the worked-on area after they had completed the new hot water heater installation work. The most important thing to us was that they listened to and were considerate of our concerns; they want to resolve your plumbing issue to your satisfaction. They were very responsive and got the job done in a very timely manner.

Mo A.

Where do I start? Service Force Plumbing completely blew my expectations out of the water. The entire team is honest and it starts from the top with Roy. My hot water heater was leaking and I think I called the office at least four times asking them different questions but they were patient with me from start to finish. I called about the cost of getting a hot water heater installed but they advised me not install a hot water heater from a big box store and to purchase it from anywhere else even if it's not from them. I called and left a message for Roy on Saturday and he returned my call on Sunday and got me on the schedule to have my hot water heater replaced the next day! The price he quoted me was also AMAZING! Roy advised me that I may or may not an expansion tank just so there wouldn't be any surprises when the team came to install. The honesty and the quality of service is phenomenal. Do not hesitate to give these guys a call when you need plumbing work done. The entire team is such a pleasure to deal with.

Angel L.

Highly recommend Service Force! Our experience with Service Force Plumbing was fantastic, from start to finish. We had a lot of work that needed to be done, including one major issue with a sewage pipe that had shifted from root intrusion. I called and reached Roy right away, and he was extremely friendly and helpful. He quickly set up a free estimate, and they came out and took a look at everything. They even gave us advice on minor issues at no extra cost. We were able to quickly schedule the sewage repair ( a huge relief ), and they came out and got it done in 2 days (the second day was just to have an inspector come out before they refilled the over 8 foot hole that had been dug). The cost was fair and more affordable than others. Every person who came out was knowledgeable, friendly, and helpful. I am really happy we found such an awesome company we can rely on for all our plumbing needs.