Service Champions - Pleasanton

Dale M.

What ripoff artists. A heater part that took 15 minutes to install I got charged $880. I looked up the part on line after the tech left and found out it was only $132.89. I won't use them again.

audrey p.

Of course our A/C broke during the heat wave. Thomas came out zip/zap and fixed it. We ended up signing up for their program. It gave us a discount on today's work. Also gives a tune up and guaranteed help in within 24 hours. We do know that ""Deferred maintenance is EXPENSIVE maintenance!.""

David V.

Another quality service experience from Ricky Williams from Service Champions. Today he serviced my AC and furnace with the recommended items he found from a maintenance call. Thorough, time efficient and clean.

Ruby V.

Jasmin C came out to do a 21-Point Air Conditioner Tune-Up and a duct inspection. She was courteous, thorough and informative. Would love to have her come out again to do any future tune-ups. Thanks Jasmin!

Jasper M.

Service overall is good. Customer service by phone and appts not so much especially during summer days that gets busier. I had an appt for Sunday from 8am-10am and no call no show. I called the call center and they said that they called me to notify that there is a cancellation and that they also said they had text me. No text notification that my appt was cancelled nor a VM on me inbox. Bad communication on the reps part. Overall they are ok just would like to have a notice so I know not to wait from those times.

Katie R.

Adam, from the Livermore office of Service Champions, came for service on both AC's and heaters. He did a thorough and efficient job! Very polite, communicative and explained things very well. Checked everything and gave detailed report. Very happy with this service. Thank you!

Birdie F.

Justin and David were both awesome.I called in the morning and technicians came out the same day and scheduled service and installed the next day.

Catherine A.

We had our annual inspections today. Sean H. Came and was so pleasant and outgoing. He was quick and efficient. We talked for a bit afterwards and he made his recommendations without any pressure. He even tested our water without being asked. He told us about having our electrical inspected which we were looking into as well. I would recommend him in a heartbeat. I will personally ask for him when we are due for another recheck. It was 5 star service.

Ron L.

I'm so glad I've found service champions as our heating and air conditioner service provider.
I was highly impressed with
Barrett Claytor for providing
our service needs. He did a
very through job and explained
in detail everything that was
needed to be done. I for one
will stay with service champions.

Thom A.

Requested service for our gas tankless water heater. Quoted us $2000 for service or $8000 for a replacement unit. We looked up the model and it's $1,000. When we questioned him he gave a lot of excuses that didn't make any sense. This company isn't honest. See other reviews that say similar experiences.