Service 4 Plumbing

Tony C.

Not entirely sure about there company and services. You know i payed for the work at my parents house. But things were off no taxes on receipt it was like i was paying cash under table. Endings is entitled to get payed for there work. But when material is 1/16 of estimate and the rest is labor works out to be $450 an hour when they finish up. It's like really you could have atleast stretched out time or brought one more person to justify estimate price. We payed but won't refer them. But they came in on time for in out really quick give them that . Only reason for two star

Jeanine I.

I'm a senior citizen who feels completely taken for granted. I looked up the part numbers from Lowe's of the parts installed in my home. A bathroom faucet at Lowe's cost $75.59, I was charged $589 for the installation. Kitchen faucet at Lowe's $107.15, and I was charged $529 for the installation. A $40 cartridge and stem for my bathtub was installed for $367. Total of about $225 in parts and my total bill was $1,485. He was here for about 2.5 hours, so that would mean about $500/hour for labor. The bill wasn't itemized by parts and labor, but it just seems really high to me.

James C.

Recommended to us for finding and fixing a persist drip leak in ceiling of garage, Napolean and team were spot on the job. Assessed, investigate, estimated, fixed with some pipe re-routing, patched and cleaned area, all in the time estimate given. Arrival time as promised. Felt was in best hands and long time anxiety of issue greatly relieved. Communications were right on as well and straight honest assessment made it much easier to move forward with job. No 'hoping' job would get done. Knew that it would. Best plumber experience ever had at our home and we've had a few. Thanks Team 4!!

Joe W.

Service 4 Plumbing arrived promptly when they said they would, and I think they did good work. They are easy to deal with. But cheap they are not. I estimate that they billed about $250 per hour for each worker. They used 3 workers on the job when I think 2 would have been sufficient. I can't complain, as they looked at the job for free and gave me their price up-front. I chose to accept the price. But if I could do it over, I would have kept looking - I think it should be possible to get a good job done for less money. I contacted them because I saw an ad that described them as ""Budget Plumbers"". I don't think that's an accurate description.

David C.

Plumbing emergency at 4pm on a Thursday afternoon while we were all in a shelter-in-place order, Napoleon from Service 4 Plumbing saved us and our toilet! Highest possible recommendation for him!

Scott F.

Avoid booking these guys. They use a slightly different name on craigslist. Booked an appointment with them and they called in the morning to ask me to move it from 1PM to 9Am which I could not.
At 1:30 I called and asked where they were and they said they could not come until after 3.
Day wasted. Don't waste your time like I did, call someone else.

Dana T.

The sewer line under the concrete slab floors of four apartments corroded and collapsed in places, a very major item to replace. Napoleon was recommended.
He strongly recommended hydro jetting. His quoted price was less than sewer replacement but still a huge expense.

I called other plumbing companies that used hydro jetting to compare. Napoleon's price was many times anybody else's. Worst, hydro jetting was not recommended for residential because it could spray sewage all over baths and Kitchens, and was not the correct solution for this problem anyway.

So this cautionary tale is that going with Napoleon could cost you many times the correct price, cause other damage, and not even take care of your problem.

Mike J.

I would call them if you want to get scared into replacing your entire plumbing at $20K, That's what happened when I had them look at my plumbing. They said ""Everything is out of code"" and when I asked them to tell me exactly what isn't, they couldn't answer. I later called another plumbing company who inspected and found 3 minor things not up to code and did the work for 1/10th the cost.

Harriet B.

Whomever it was who came to represent this company deserve a big fat ""0"" star, as it was evident early on that these two men knew little-to-nothing about the simple toilet-flushing fix and simple leaky bathroom sink fix.

I was quoted $350.00 for EACH, and was even told that I may as well just buy an entirely new toilet (the toilet was only a few years old,) and just days ago I had it fixed by another reputable plumber for $150. Even at that, it was just replacing a part in the back of the toilet, but at a going rate, not a rip-off rate. He actually went out and just bought the part. Then Service 4 Plumbing guy with the high quote told me the exact same thing about fixing the leaky faucet ""not a washer problem, you need an entirely new vanity, $375.00."" The same OTHER plumber just days ago fixed the leak by replacing the faucet itself (was old and corroded) for $150. He recommended where I buy it, and even offered to pick it up for me. So for BOTH repairs, it cost just over $300.00, not more than twice that amount, as quoted by Service 4 Plumbing.

I will NEVER call Service 4 Plumbing again, and can only think that whomever gave them a higher rating, had different people, more honest and legitimate, come to fix their problems.

Barbara S.

We're renovating our downstairs bath and installing a new on-demand hot water heater. Service 4 Plumbing was my 4th estimate. After the 3 stooges had given me their estimates and diminished my confidence in what needed to be done, how long it should take and what it would cost, my expectations were low. As soon as I met Napolean it was apparent that he knows his plumbing. He pointed out the folly of installing a shower valve on an outside wall - can't get to it later should anything go wrong. No-one else mentioned that. He noticed that the waste flange for the toilet needed to be replaced. No-one else saw that. He made an intelligent argument for mounting the new hot water heater inside versus outside - others said it didn't matter. Outside would have been a mistake. Napolean's price for re-positioning and removing old pipes to accommodate the renovation, buying and installing the new HW heater including my 15% discount was within $200 of the best of the other three plumbers. We chose Napolean. He showed up on time at 9:00 with his crew. They worked non-stop, spoke English any time I was in the room - (this has never happened to me before. Very considerate.), explained everything, finished the job by 2:00 and cleaned up everything on their way out. Napolean even filled out the warranty for me, gave me a tutorial on how to troubleshoot the new WH and secured the manual to the side of the WH so it would be right there should we need it. When we need a plumber, we will absolutely call Service 4 Plumbing. His prices are not cheap but he's better, more skilled, more efficient and more quality focused. He's a real company with a real crew, not just a guy in a truck. He pays his people a fair wage, trains them well, demands a stellar work ethic and uses top-grade, US made parts. All said and done, his estimate was comparable and he did what he said he'd do in record time. A great experience from start to finish.