Servco Water & Sewer

Mark S.

These folks are great. They showed up on time and finished the job in less time than expected.The cost was fair and competitive. I highly recommend Servco.

Suzanne K.

Wish we could give them 10 stars. They deserve it. After a long search for an excellent and trustworthy sewer and water company, I'm so grateful to have found Servco Water and Sewer. 

It's been a long and often frustrating three years as I looked for a reliable and honest sewer company. My goal -- find a company that stands behind their work, accurately represents what work is actually needed (and not do unnecessary work), is priced fairly, and provides real-time video during the scoping. Servco was the only one that came through 100% with flying colors. 

They were recommended by National Water Company, who insures my sewer and water lines (https://nationalwatercompany.com/). (Highly recommended by my AAA insurance agent and they really came through on this.) 

Here's what we got with Servco --
- Their manager, Ben S, provided real-time video showing that only one section of my sewer needed to be replaced, and the rest of it would hold up for many more years (other companies didn't provide videos but told us that failure was imminent and we needed to schedule immediately with them). 
- Told us they'd be careful to make sure that my plants would probably not be affected at all by their work (the exact opposite of what another company told me). 
- Carefully sliced the concrete walkway as they opened the area for trenching and after the work was done, put it back, reattaching the sections with concrete. The final result was even better than the original walkway. 
- Re-anchored my fencepost that was affected by the trenching by pouring concrete footing. 
- Hosed down the affected area after they were done.
- Completed the work on schedule despite a drenching downpour on the first day.
- Communicated clearly every step of the way so we'd know what to expect. 
- The workers were polite and did everything they could to have the least impact on us as possible. 
- Price difference: There was no comparison between Servco's price and the six other companies I looked into. Servco provided the best price and best service, by far.  

The other companies -- 
- Were 3 to 4 times more expensive, and for far less work. They proposed lining existing line. (Servco trenched and replaced old failing pipe with brand new pipe.)
- Provided no supporting video proving their claims that my entire sewer line urgently needed to be lined, and risked collapse if I didn't act quickly. (Servco provided realtime video during the scoping process, and it showed that only 30% of the line needed work.)
- Told us to expect to lose several mature plants and trees, including a much loved heritage tree that's almost 100 years old. 
- Warned us that their work could dislodge the fencepost that my gate attaches to. And if that happened, I would need to hire a fence company to re-anchor it. (Servco poured a new concrete footing before filling the trench.) 
- Planned to replace our concrete walkway with gravel. (Servco put back our original walkway, cementing the squares so they'll be fully stable and secure.)

Servco's customer service, communication, quality of work, care of our property, commitment to their schedule, and price puts it far ahead of all their competition. This is hard, dirty work and they do it with grace and integrity.

Annie K.

Servco answered my request for estimate in a timely manner; showed up when it said it would; crew was courteous, cleanly dressed, comfortable to speak with; were definitely 'safety first' orientated; followed City and State permitting, insurance, bonding requirements; communicated options and next steps; supervised a subcontractor who had special equipment; returned the site to clean, safe condition; provided a timely invoice. Which I am gladly, happily, overjoyed to pay promptly. This company is a model for other contractors. (The work was for side sewer - replacement of 6'+ pipe and lining 50'+ of existing pipe.)

Janet B.

Locally owned company. Very honest and professional. I had an estimate from another company that tried to scare us in to thinking we needed major repair. Ben came out and told us we were ok for now and just needed annual maintenance.

Linda L.

Ben is excellent at what he does. I had to have my sewer lines cleaned from tree roots. His second visit after four years. Great customer service and very fair price!

I was able to see through his camera the sewer line.

I Highly recommend his company!

Linda

Jen C.

This is about the third of fourth time I had have Ben and his crew help w plumbing issues. He's always reliable, prompt and easy to work with not to mention honest and always helpful. I've had issues ranging from water bubbling in the tub in the winter to clogged sink and bathtubs and sewage lines issues. I don't experience the same run arounds and scare static I have experienced with some of the other plumbing company.

Highly recommend Ben from
Servco !

Nancy A.

I am very impressed with Ben and his workers and would recommend them to anyone who has sewer issues. Ben gave me a good price and even explained why it wasn't necessary or advisable to go with a more expensive procedure (lining the pipes). They arrived on time, worked together as a team and left my yard looking better than when they came. They all were knowledgeable with sewer repairs and made sure everything was done correctly. Great work !!!!!!! Happy customer!!!!!

Ashley A.

I am extremely impressed with Servco Water & Sewer's professionalism. They diagnosed and solved my sewer line problem very quickly. I got a fair bid and the work was done when they said it would be done. Everyone on the team was really nice to work with and I'll definitely call them first for any work I need done in the future!

Sharad A.

Ben at Servco is fantastic. I had a sewer line backup. I got 4 different, highly reputable, plumbing companies come out. They gave me 4 different opinions with 4 different high priced quotes. Ben looked at my situation carefully, offered a much easier and cheaper resolution, and took care of it right then! He explained everything and showed me everything on the scope. Awesome! He saved me a ton of money and a ton of headache. He's a great guy and will be the one I call next time.

Will N.

We have 1927 house with old old concrete sewer line. I had already called 3 other companies and their bids were all in the same ballpark to replace. When I mentioned to our neighbor that we needed to replace our sewer she said I had to call the guy who just completed her sewer replacement. So I called Ben at Servco. His bid was thousands of dollars less than any of the other 3 bids. Ben was really amazing to deal with, always answered his phone and our work was completed a day early. They completely replaced everything in our back yard that they had to dig up. Really great and very honest local company. You'd be silly not to get a quote from Ben - he saved us a lot of money and did really good work.