Señor Rooter Plumbing

Ronald M.

I discovered wet bath mats in an unused bath so I couldn't blame the kids. I checked underneath the subfloor and saw a puddle. I turned off my water main and even that was still leaking!

Señor Rooter came to the rescue! Raffa worked diligently and found and repaired 2 supply leaks. (He even had to remove the toilet) and replaced my main shut-off.

Raffa was professional and courteous. We have a super small bathroom, lined it with plastic and kept the chaos contained. He must have had to come in and out of the house at least 20 times and removed and reapplied his shoe booties each time.

After he completed his work, he cleaned up (and yes, installed new toilet wax ring and didn't charge me for it) and everything is wonderful! Running water contained in pipes is a wonderful thing!

Thank you Raffa and Gilberto!

s n.

Gilbert and team have done some more work for us. Really high quality work, and happy with the pricing. He also got his crew out on President's Day since it was convenient for us. Thank you!!

Theodore R.

I called Señor Rooter in a panic on a Saturday afternoon with a sewer backup. The gentleman confirmed I had a clean out and said he could come in an hour. Relieved, I stepped out to grab some lunch. While waiting for my tacos, I got a call - they were already there, 30 minutes early. They had already been working in the neighborhood. I gave directions to where to find the clean out and jumped in the car to head back home.

By the time I got home, not more than 15 minutes later, they had already rapidly diagnosed the problem. They used a camera from my house clean out to go down the line and find the blockage was actually near the city-maintained section by the sidewalk. They had already set up their drain snake and we're using the city clean out to try and unplug the drain. They worked quickly and tried their best to unclog the line. The clog was stubborn, and the could not remove it. They helped me call the San Jose emergency utility number so I could get this clog cleared.

Thank you Señor Rooter, for your quick response and professional service. Our family really appreciates you!

Roger L.

For a remodeling project, the city needed a sewer inspection. Jesus came out to look at it with a camera, inviting me to watch the whole time and explained what needed to happen. He came back to do a pressure cleaning of the pipes. He coordinated with the city for the inspection. Before the day of the inspection, he came back again, showed me the work, and did another cleaning to ensure that it was completely clear. The day of, he showed up 15 min before the city to prepped everything. According to the inspector, the pipes were super clean and this was an easy one for him.
Throughout the process, Jesus was extremely friendly, thorough and honest. Great experience! Thank you for helping us smoothly get past this!

Gina A.

I would like to retract my earlier negative review because it turned out that my phone calls to Gilbert weren't getting through and he didn't know I was trying to reach him. Once he did finally get my messages, he came immediately to my home and cleared up the problems with both new water heaters. My faith in his company is restored and I may contact them again for future plumbing needs.

Sjsu2013 E.

I was having issues with my kitchen sink. It was leaking and was having trouble finding a company that could come out asap. I was recommended to try Senor Rooter Plumbing and I was not disappointed. They came out that very same day and were able to fix the issue. They were so helpful and professional, honestly, can't even put into words how amazing there were. Please call them for your plumbing issues, you will not be disappointed.

Alejandra Y.

About a week ago I called Gilbert to see if he would help me out replacing a part in my water heater that had broken down (the water heater was under warranty so there was no need to replace the whole heater, but if it breaks down in a few years I know who I am going to call to get it replaced). Very professional he was able to send someone in a timely manner, he also was able to educate me about how the water heaters work. I am very appreciative of all he was able to do got my water heater up and running in a few hours. For all his hard work professionalism and most importantly you can just tell he was not trying to take advantage of my situation I give Señor Rooter a 5 star review.

Thuan T.

My water bill came in this Monday and it was jacked up @$650. My Fiance and I was in disbelief and called San Jose Water. They confirmed that I had a huge leak under my 100 year old house from the mainline @ 15 gallons per hour. The worse news was that finding the leaks would be finding a needle in a haystack since my house also has an in law unit in the back which had its individual shut off from the main line.

Then I was recommended Gilbert and his crew through a good friend. They came Wednesday to take a look and told me not to waste my money on trying to locate the leak. Instead, re-pipe the whole house and replace all the old galvanized pipes. I was reluctant because it sounded like a horribly complicated job. After a few hours, I pulled the trigger because Gilbert gave me a good price and told me he could get started the next morning. I started planning on staying at my parents because I THOUGHT I wouldn't have water for a few days.

They came 9am On the dot as I was leaving for work. That evening when I came home, Gilbert and his crew was already done with the job!! They chose the best and most efficient route for the new pipes and also upgraded them to large copper pipes. And Their welding was immaculate! On top of that, after digging up my whole front yard, they put everything back together as if they never even came. They even replanted my plants in the original spot.

Senor Rooters gave me one of the best customer service I've EVER had. I would recommend these guys to anyone. I was so happy, I invited them for some drinks. Truly nice and honest guys. Thanks Gilbert!

Carlos B.

They change my water heater really quickly. They show up in mask, really professional. I recommend them for any jobs at home. They are really reliable. And good prices. Thanks Señor rooter.

Dan L.

Our kitchen and garage lines were clogged. Gilbert came out within an hour, snaked the plumbing and cleared the issue. After he left, there was still a problem, so I called him again and he came right back. Service was excellent, and he'll be first on my list the next time I need anything!