Seider Heating, Plumbing & Electrical

Dave G.

Had a/c installed. Sheet metal had numerous holes all over area that tech installed. Seams were leaking air and could have blown out candles on a birthday cake. Left voice message for Mr. Seider but he never returned my call. Look elsewhere for your needs!! Buyer beware!

Dan L.

I had them come out to my house to look at my air conditioner. Guy added dye to check for leaks and told me that someone would have to come out in a couple of weeks to look again. 3 weeks later a guy finds a small leak in the coils and tells me that it is covered under warranty and the part is in stock so he ordered it right away before giving me the bill for his service for this visit. He tells me when they get the part in, someone would call me to schedule a date to install the coil. I don't hear anything for a month so I call them and ask for the status. They say the part hasn't come in yet. 3 MONTHS LATER the part still hasn't arrived and no one there has bothered to call to update me. Beyond frustrated with this experience! I think after the issue is fixed I will take my business elsewhere.

jefferson O.

Our 22 year old Rheem system needed replacement, we were quoted by six companies, Seider won the business because they had a fair price that was explained in detail and was done with full transparency. The Daikin 12 year parts and labor warranty sealed the deal.
Todd Seider was the person quoting the project and was straight forward and honest. The heating with the new furnace is awesome, the technology with the app on the phone is easy to use. We are very happy and appreciate all Seider has done for us, frank and Tom are excellent installers too.

Susan W.

We called Seider because their name was on the boiler at our house that we bought last year. It took two tries to get them to show up at the right day and time for an initial quote, then they scheduled the actual repair twice and didn't have the part and didn't let us know until the last minute so we wasted two full days waiting for a repair man who wasn't able to make a repair anyway. Poor communication and customer service. Ended up calling somebody else.

Paul S.

I left my contact info on Seider's website to ask about getting my AC replaced. Someone contacted me quickly and we set up an appointment for an estimate the next day. The guy arrived on time, and clearly explained what I needed. I okayed the work, and the workers came (again, on time) just two days later and set it up quickly. Absolutely smooth experience and I'm very pleased.

Tracy G.

I called numerous places in Washington County to help me with my electrical issues, not to even receive a call back. My mother referred Seider not only called back immediately, but got me an appointment within a few days. On time and great to work with.

Warren D.

After a recommendation from a neighbor and fellow Yelper, I contacted Seider for a quote. Even though I sent an email request, I received a phone call in response (if I wanted to do this over the phone, wouldn't I have called). While I was not crazy about Pam in our initial interaction, she got better over time.

After comparing multiple bids, I selected Seider, their Daikin Central Air unit came with an almost unheard of 12 year parts and labor warranty. With a little back and forth with Todd on a time for installation, we were all set. Pam and I scheduled the day and time and sure enough, the installers were there exactly when Pam said they would be.

Just two minor quibbles that prevented five stars here: 1) After installation, the installers left behind some screws on the floor that I naturally stepped on in stocking feet several days later. 2) The electrician asked before using my bathroom, but did not feel the need to wash his hands afterwards.

Everything else was great and I would use them again in the future.

Amy Z.

In the summer of 2017 we found out that our boiler that was original to our 1925 home was leaking gas. We contacted several heating and air companies throughout the Milwaukee area to find out if our boiler could be repaired or what the cost would be to do a complete overhaul of our heating system. My husband has OCD when it comes to home improvement projects. He will call out several companies, grade them on various items (call back time, customer service, estimate experience, etc.), and weigh all the pros and cons. We had about 10 companies/services come out concerning our boiler and although most of them agreed, it made most sense to take the boiler out and put in a new furnace and possibly AC (which whoooo hooo we had been using window units), some companies didn't call us back with estimates when they saw the scope of our project.

Seider was fabulous from day one. They sent various estimates with multiple options to us quickly. I think my husband initially dealt with John for the estimates and he was in constant contact with us. We found out during this project (from more than just Seider) that it also made economical sense to get rid of our 20 year old water heater as well since this would now be the only system running through our outdated chimney. Seider worked with us to determine where we wanted the exhaust and intake pipes on our home and suggested we wait a few weeks extra to start for some of their more seasoned staff.

It took one day for all of our pipes, radiators, the boiler that was cemented into our basement floor, and our old hot water heater to be removed. Then it took the next two days to build the vent system for the new furnace and AC, the install of both those units and the hot water heater. The main team for our job was Pete and Bobby and they we also really great to work with. I initially owned my home alone and I can't tell you how many creepy service people I've had out. Pete, Bobby, and anyone else that happened to come on by, were all professional and warm. I was about 7 months pregnant when all of this was going on and it was nice to be able to work from home with them in the house and not feel unsure or unsafe with basically strangers around.

Once the job was done Pete did a great job of explaining how to apply for energy credits that we qualified for and walking us through how the new system worked and how to maintain it between service calls.

If we could give more than 5 stars we would! We literally cannot say enough positive things about our experience. Our neighbors also noticed how much work was going on and were very complimentary of the staff and their efficiency.

Lisa A.

Full disclosure...i asked a friend for a referral when I needed some furnace work done and was having trouble picking via yelp.
Seider had someone answering the phone even tho they were not open which was a definite plus to me. I'd prefer to talk to a human instead of a machine up front even if they can't answer all my questions immediately.

They took my info and had a tech call me. They estimated a big window for service (5+hrs) but when all was said and done the tech was at my door within an hour of my initial call.
Brandon was very polite and solved the problem quickly.
It looks like they will do heating, cooling and plumbing throughout Milwaukee, Waukesha, (and possibly) Washington counties.
I would definitely recommend!

Jane S.

Prompt, professional service-even when our heat was out New Years Eve, Mike came to our home (the following day, after confirming we could wait and had another heat source)
Even when things were clearly not going well, he stayed calm. Further work needed to be completed (original setup was all wrong...) and all is well now. The 2 who finished replacing the pipes today did a great job as well. Clean, courteous, friendly-even after an awfully cold week!