Seaside Plumbing

Katie R.

I think most of us can agree that it sucks having to call services like this, plumbing, electric, etc...I wish I could do these things myself and every time I have to call for one of these services I just know its going to cost a couple hundred dollars and it sucks! We just moved to Ocean City, MD and have had some issues with contractors, electricians, etc not calling us back or not showing up when they said they would so we were not sure what to expect when we needed a plumber. I remember I had gotten something in the mail from Seaside plumbing with a cute turtle and a 50$ off any service coupon...I gave them a call...I am SO glad I did! This company is AWESOME...they charge a small fee to come out but part of it goes to select charities which is great! Everyone I spoke to was professional and polite and got someone out quickly! They showed up on time and did great work! Despite it costing as I expected, a few hundred dollars, they showed us great customer service and explained everything in detail, we even decided to become members to get some great perks with this company! Also, we got a really nice handwritten thank you card in the mail two days later, that really sealed the deal for us. Customer service really goes along way and we plan on using them as our plumbing service and definitely recommending them to neighbors and friends in the area for any plumbing needs. I highly recommend Seaside Plumbing, thanks!!!!

Carol C.

Aaron showed up on time and wearing a mask. He was professional and respectful and went right to work. He clearly explained what the circumstances were and what my options were. My opinion of this company is high because of the way he represented them and himself. I would highly recommend Seaside Plumbing.

Terrie G.

Very happy and pleased. Fair pricing, Matt super professional. They communicate every step of way and manage expectations well. Might by our new company.

Gayle B.

Easy to get an appointment. Didn't have to wait weeks or months. On time. Friendly and knowledgeable serviceman. Went above and beyond to fix the problem under the kitchen sink and did not overcharge. In fact, did not charge for the part but just the call. Problem solved. Great price!

Jason M.

They did a nice job. The pricing was the most expensive I've ever experienced. I understand it's a resort town, but charging more than a surgeon for a simple pipe fix is unacceptable. I paid the bill and assure you I will never use this company again, but will tell everyone I know how taken advantage of I was by my experience.

Renee L.

A significant water leak under my kitchen sink resulted in no water at all in my kitchen. A phone call to Chrissy at Seaside, sent Joe and Austin to our immediate assistance.
We joined their friends and family program last year, so having a contract with them gives members benefits. This group more than lives up to what they say. They have helped us in the past and each time, their fast, efficient, knowledgeable, courteous, respectful, and I know we couldn't do any better, ever!
3rd time for us using their service.
You can't do wrong with this family owned business. Their excellent! Thank you Chrissy, Joe, Austin, Josh, and Lauren! We are so glad to have you to help us, it's such a peace of mind! A+ all the way!

Zach P.

Other reviews are accurate, beware. Won't comment on the company's work, but I can say I wouldn't hire them to work for me. They want you to pay $70 just to have someone come out to give you pricing for any work. Will not give any information over the phone, not even ""this is what it cost on other jobs we've completed"". Operator's job is ""just to get the tech out"" and doesn't know anything that can be useful. If you don't like the pricing, say they give you a crazy estimate of $800 just to tighten a faucet, you still have to pay $70 for that bid... what? High pressure sales tactics. No thanks.

Ellen H.

From the moment I called Seaside Plumbing I felt listened to and understood. I was given a number of options and they exceeded my expectations for a speedy response. i received absolutely outstanding service from Joseph Paul. He called ahead, arrived on time, and proceeded with professionalism and care with regards to social distancing and personal protective equipment. He quickly diagnosed the plumbing problem and fixed it efficiently and for a reasonable price. Seaside Plumbing is the only place I would consider for any plumbing project. I would highly recommend this company!

Broomie B.

Needed a part for one shower in a house we just purchased. The plumber came and said we needed a new hot water heater ($4360) although the hot water heater was working just fine. When he realized we weren't buying his story - he replaced the pressure balancing spool and charged $491.25. After he left it still wasn't working, so we called again and waited for another plumber. The 2nd one replaced the part and got it working in 5 minutes. Labor and part (and our time waiting for 2 plumbers) too much $$$. Never Again.

Sam G.

Was in Ocean City with a few friends Saturday to close up the house for the winter. While in the crawl space we discovered that the main water line into the house was leaking at a steady stream. When we tried tighten the clamp the hose came off spewing water everywhere.

We called Seaside and Wally was assigned to our job. Wally called and said he was in the Ocean City Parade and would respond as soon as the roads cleared. In the meantime we called the public works to cut off the water supply.

Well the Ocean City tech came out right before the parade started to cut off the water, he was very helpful and made sure we knew how to turn the water on with the tools we had.

Wally from Seaside showed up a few hours later after the parade cleared and fixed the issue in minutes. He was very helpful and offered a protection plan that saved us money and recommended some changes to the system for easier winterization in the future. Would recommend to anyone.